Peos Jennifer MD

I called the Doctors office for a backdated referral as per the insurance company, on the day of my appointment. Miranda stated she needed 24 – 48 hrs to generate a referral. I told her that is fine, as long as the insurance company receives it within 7 days, and back dated for the date of service. She resisted my request and «seemed to agree» then hung up in a very cold manner. I called back because I did not have faith she would do the referral correctly due to a mix-​up with the last referral I requested that she didn’t produce (of which I made explicit notes about the tonality of our conversation) which cost me $ 165, so I called back, at which point Marissa answered and attempted to mediate the dialogue (much appreciated), with Miranda in the background stating I don’t know why she is calling back. HERE IS WHY I WAS CALLING BACK: At this woman’s mercy (trying to take care of my health issues), I call and ask Marissa to be reassured that the referral would be dated for today. Marissa than states «she cannot back date it, it will be dated for the next day». AM I CRAZY!?! I told Marissa, knowing she would some Miranda wouldn’t get it right, that she should have told me that before, so that I could reschedule. RIGHT? Again, feeling very reluctant about her ability to follow through, I rescheduled my appointment for after the 48 hours Miranda requires to do her job and called Miranda back at 12:57 to confirm that I had an appointment on Monday for 2:40pm. Doctor Peos is the best. Miranda is by far the WORST admin I have ever dealt with my whole life. I am highly considering changing my primary physician not because Mrs Peos isn’t knowledgeable and very helpful, but because her assistant has THE WORST people skills I have ever experienced, and that’s not me being dramatic.