Applebee’s revisited… After speaking with a General Manager about my experience, he was gracious enough to give us a gift card to come back and give them another try. We went to the location at 6 and Haggerty. I must say the service was spot on, and the food was delicious. I will continue to support this location while the other Livonia location gets their act together. Service A++ done by Rachel, and food cooked to perfection. Thank you again, you’ve gained my faith in the wood-fire entrees.
Crystal R.
Évaluation du lieu : 5 Westland, MI
Even though we missed happy hour the drinks prices were more than reasonable. Chante was our bartendar abd she made us fantastic shots called chocolate cake. They taste JUSTLIKE chocolate cake and super smooth. Will definitely go back!
Michael P.
Évaluation du lieu : 2 Livonia, MI
Feels a little weird critiquing an Applebee’s but felt the need since I’ve been to this one at least 3 times and the experience has been consistent. VERYLOUD!!! Newly built, they have Bose speakers throughout, and they love to crank them. It’s more like a night club than a family restaurant. On this occasion I opted for the tried and true Burbon Street Sirloin. When the manager asked how it was, I mentioned that it was not what I had come to expect. Manager stated in a condescending tone that it’s because«they now use a much higher quality beef.» Be it as it may, the old cut had much more flavor and tenderness. Needless to say I did not finish nor take home. So long Burbon Street Steak! So long Livonia Applebee’s!
Kelly F.
Évaluation du lieu : 5 Livonia, MI
Best Applebee’s around. Staff is amazing! Had a party of 21 for dinner tonight for my moms 85th birthday and they were so accommodating and awesome from start(making reservation with Ricky) to our dinner. Our waiter was Billy and he was the best. The entire staff was! Highly recommend this Applebee’s!
Francis D.
Évaluation du lieu : 4 Detroit, MI
Wonton tacos were great, lite and flavorful, the pita burger had great flavor as well. very tasty, I like that the burger was filling and tasty, great flavor, mushrooms, bacon, cheese, crispy pita bread, cabbage instead of lettuce great choice. The service was good, waitress was attentive and responsive. Went just after lunch crowd, so quiet and decent service. I have never been to Applebees in all these years and found the experience very pleasant. The prices seem to be fair. Did a 2 for $ 20 and seemed like a good deal. with a variety of options in that price range. I would recommend.
Andrew B.
Évaluation du lieu : 1 Livonia, MI
Have ALWAYS loved applebees but this time permanately ruined this location for me. After finally deciding to get out of the house after a recent series of traumatic events, all we wanted was a burger and a beer. We are both pretty easy going and always tip well, being that we both used to be servers. Basically, our server ignored my request for water when I clearly needed it to take a medication before dinner and I made that obvious. Food took nearly 45 minutes and the burger my girlfriend ordered was wrong completely. When we told the manager she basically biffed us, and insisted the burger was done right. Whatever. She ate it and didn’t make a fuss. I could go on but the main point is that the service and food was terrible and if we asked for anything it took forever to get it.
Rick C.
Évaluation du lieu : 5 Canton, MI
My wife, her friend, and I went in tonight, and it was packed. Still received fast, friendly service. Egypt treated us as if we were his only table when he clearly had sevel. If you ever eat here I recommend asking for him by name, you wont be disappointed. All food was cooked to perfection including my medium rare steak. I have been to high end steakhouses that dont get steaks cooked correctly, and this Applebee’s always gets it right. Mel, the manager on the floor stopped by, and added to our experience with friendly conversation, and I love the drink reorder feature available at every table. Thanks to all of you for a great meal. My wife, and I will definitely be back.
Krista R.
Évaluation du lieu : 3 Warren, MI
I was seated rather quickly. Took quite a while for a server to come to take my drink order. I got the green bean crispers for free for checking in today. They were hot and fresh. I ordered the cedar salmon. It arrived in a timely manor. Salmon itself was delicious the spinach, zucchini and potatoes it came with was a bit bland for me but nothing a little pepper couldn’t fix. I got my bill and noticed I got charged for green bean crispers. I had to have waitress fix this mistake before I left.
Tiffany D.
Évaluation du lieu : 1 Detroit, MI
I wish I didn’t have to select the one star I had to pick. I absolutely wouldn’t recommend this Applebee’s to my worst enemy. The food is horrible and I actually got sick. I ordered the buff. And bbq wings I got sick. The staff was horrible including the manager. No customer exp. Whatsoever.
Mel N.
Évaluation du lieu : 5 Dearborn Heights, MI
One of my fave places to eat. Love that there is a variety of dinner options and kids meals that aren’t boring. Staff is very friendly & we always get great service. I like that there is an portion of the restaurant that has TV’s with sports on #DetroitRedWingsFanforlife
Kellee C.
Évaluation du lieu : 1 Livonia, MI
This is the second time we’ve waited 20 minutes to be greeted by a server or offered a beverage. The service is terrible. This time we walked out after informing the manager of why. We won’t be going back. We drove to Chili’s and were greeted and served immediately. Love it here.
Jessica O.
Évaluation du lieu : 5 Livonia, MI
I previously wrote a very negative review on this location over an obnoxious, lazy and completely inefficient bartender who we had a poor experience with on multiple occasions. I vowed I would NEVER return to this location but my fiancé convinced me yesterday to give it another try. I reluctantly did, and chose to sat at the bar after seeing there was a different bartender. This experience was like night and day! I believe our bartender’s name last night was Jamison– he was pouring drinks for not only a completely full(and quite large) bar, but also for the entire restaurant BYHIMSELF. He took our drink order immediately, asked if we wanted to eat, ensured we liked our food, and our drinks were never empty. He was so friendly and really made sure the customers were taken care of. I am hoping that next time we go back, we get him as a bartender because he did a phenomenal job!
Lissa G.
Évaluation du lieu : 1 Mount Pleasant, MI
This was the worst experience I’ve ever had. Not only did food come out cold but at the end of my experience I watched a waitress who was cleaning up another table scrape some dessert out of a bowl that someone else had left and then she ate it. It was the most disgusting thing I have seen in a restaurant ever. I will NOT be coming back to this location.
Ascel K.
Évaluation du lieu : 4 Inkster, MI
I liked this Applebee’s. The food was good and came out on time and the waitress was very nice. They have a chocolate lava cake that is really delicious.
Jim F.
Évaluation du lieu : 4 Livonia, MI
Top shelf long Island iced tea only $ 5 at happy hour. .awesome, so delicious. This place is awesome, the manager stopped by to make sure everything was good, that means a lot to me.
Timothy D.
Évaluation du lieu : 4 Livonia, MI
We just moved into the area and this is the best Applebee’s we have been too. Food is always like we ordered and delicious. Service is excellent and the majority of the time a manager doesn’t round so you can get $ 5 off the next visit.(this occurred three of the five times we’ve been there) The atmosphere is fun and loud. The décor is based off everything Livonia.
Mel N.
Évaluation du lieu : 5 Dearborn Heights, MI
Went in for late night snack attack with friends. Server was nice, fun and offered some great suggestions for our appetizers and cocktails. The Pearl Island is now my «go-to» drink there! We couldn’t decide on what we wanted so our server suggested their late night ½ off apps and their Build Your Own sampler which had a lot to offer. Food was delicious and we actually loved that the items came out separately which allowed us to share and enjoy the food while hot. Definitely a place we will back to very soon!
Tony C.
Évaluation du lieu : 2 Livonia, MI
I’m giving this new Applebee’s 2 stars simply because the modern look is a pleasant refresh on all other Applebee’s I have been to. I live less than a mile away and have been here about 6 times. I have had poor service every time I’ve gone there. The last time I went I waited 20 minutes to get a server. I was so fed up I complained to Applebee’s on Twitter. Never saw anyone who looked like a manager to complain to. In terms of food – it’s an Applebee’s, it is what it is…
Cristina B.
Évaluation du lieu : 4 Chesterfield, MI
This brand new location is absolutely beautiful. Without a doubt the cleanest Applebee’s I’ve been to! While the lobby is lacking, I’ve been here a few times already and never had to wait long so I don’t mind. Service can be hit or miss, but I’ve given them the benefit of the doubt considering they are still a new location. This location has great TVs to watch the game so be prepared for a longer wait on game days! They also have great coupon specials so look for those as well. Applebee’s itself is always changing their menu. My guy and I ordered a spicy shrimp appetizer last time and it came out kind of thrown together. Looked nothing like the picture but at least it tasted good! As for my chicken chicken wrap, it was thrown together as well and fortunately, I wasn’t able to eat it as a wrap. The whole thing fell apart when the server set it on the table! I would’ve asked for a new one but I didn’t want to bother our already busy waiter. Despite this, my guy and I each enjoyed our meals and were happy with our overall service. Without a doubt, one of the cleanest Applebee’s I’ve been to and the one with the best food.
Erica F.
Évaluation du lieu : 2 Farmington, MI
I am going to have to agree with the other reviews on this new location. Came here once around dinner time, the waiting area was pretty packed. You could feel the negative energy coming from the stressed out hostesses and the annoyed customers. One hostess kept rolling her eyes and giving attitude, didn’t like that. Beautiful new location, I just wish walking into the place felt as nice. My meal was pretty good, 3-cheese chicken penne, no tomatoes, okay. The person I was with ordered the bourbon steak and was disappointed there wasn’t that delicious sauce all over it and it didn’t come out sizzling like it always does. He mentioned it to the waitress and she comes back 2 minutes later with seasonings just put on top of the steak… I took a bite and it was so strong! They just put spices on an already cooked steak? Guess the cooks don’t know much about spices, blegh. I went to wash my hands in the bathroom and a hostess was cleaning up, I asked her if she was new and enjoyed working there. She said she transferred from a different Applebee’s and it’s been busy since it opened. Nice girl, she was one of the hostesses that was just trying to keep things calm. Maybe I will try coming around lunch time to see if it’s any better.