The Home Depot

I have been a dedicated Home Depot customer for several years. They recently have gotten VERY frugal with their military/​veteran discount. I now go to Lowes and receive the military discount on every and all items.

This particular Home Depot may have a smaller nursery but it always has a great selection of well-​cared for plants and shrubs. Well worth traveling the distance.

Needed to purchase a large item and the staff was too lazy to bring one out for me. Went home and ordered the item online. So much for supporting local merchants.

Bob in plumbing is amazing! He helped me so much today, i couldn’t be more appreciative. Although I required alot of his time, he was still so attentive to the other customers around. Such a great experience.

Been there, done that. An HD is an HD. I agree with Annette J., they’re all the same with varying degrees of assistance when you need it most. I walked by many associates and none bothered to say anything. Otherwise I’d give them more stars. They have everything you need for any project you’re working. Prices are reasonable.

I’ve read the bad reviews of this location. I have had similar experiences. However, I’ve also had many good experiences. We bought our house 3 years ago and I never realized how convenient it would be to have a Home Depot right down the street. When moving in, there were multiple trips (sometimes in one day) here for tools, cleaning supplies, paint, building material, etc.
I can’t speak to the appliances because I have never purchased any. However, we have used the rental service before for carpet cleaning equipment and trucks. The equipment is reasonably priced and we’ve never had an issue. Overall good experiences here.

This is your typical Home Depot. Like all the others nothing to surprise you there.
My one complaint is their lack of help. Many times I have been lost aimlessly down an aisle looking for an item. Finally I see an employee coming my way, ask them a question only to get a «I don’t work in this department.» This happened 3 times until finally someone came up who did work in the department. I like Home Depot over Menards or Lowes. The prices are good and it’s pretty easy to find what you’re looking for. The help is really the only thing lacking.

Never buy appliances from Home Depot. It took them nearly a week to provide delivery. When the washer and dryer I ordered finally arrived last week, the installers refused to take them off the truck and install them, though I had paid for that service. I was forced by the installers to return them. Though I have documented and signed proof of the return, and the store manager promised my money would be refunded by the end of last month, I’m still out the grand they haven’t returned, not to mention the vacation day I blew to sit around and wait during their ridiculous half day delivery window.

It’s painful that I even have to give one star to this Home Depot. Make no mistake about it, my experience with this store is ZERO STAR worthy. Let me explain.
My wife and I purchased a new home in December, and it did not include major appliances. So, on the day of our closing we headed to Sears scratch and dent to see if we could find some deals. Well, being less than impressed, we saw a Home Depot up the street and decided to try our luck. It was after Christmas, so you never know where a sale might be found. We were on a time crunch, so after scoping out what they had to offer, we just decided to go for it to hopefully cut down on delivery time. Stainless steel refrigerator, washer, and a dryer, all to the tune of about two grand. This obviously is no small sum, but we were excited to have brand new goodies in our brand new home. Delivery would be a little over a week from the time of purchase. Not a huge deal, I guess. Laundry can accumulate for a bit, and it was certainly cold enough to leave a case of bottled water on the deck in the meantime.
Fast forward to delivery day. My wife was living in our new home at the time while I was dealing with selling the old one. I felt so bad as she was essentially camping as she was unpacking, so I was relieved when the fridge arrived in all of it’s stainless splendor. Home Depot does not deliver their own appliances, they have a subcontractor do it, which I expected. Well, these folks were awful. Scratching paint, denting a doorway and being careless with our expensive purchases. Due to some miscommunication, they tried to deliver the wrong dryer (gas vs. electric), so we were unable to accept delivery at that time. They did «install» the washer. It was never tested. And my wife had no dryer for another almost 2 weeks, so she had no reason to attempt to run the washer. So the laundry continued to pile up.
The correct dryer arrived finally. I was home to oversee this delivery which I was less than impressed with. Lots of banging into walls, loud crashes that ultimately resulted in our brand new dryer that we had been waiting for to suffer a large dent on the top of the controls. I didn’t notice it until after they left. I was just so excited to dive into this GIANT pile of dirty clothes and towels that had been growing over the past month. The installation guy half tested the dryer and was out the door.
Ok, laundry time. I throw a load in the new washer, press start and walk away. When I came back, WATER WAS ALL OVER THE FLOOR. Pouring out of the BACK of the control panel! Frantic calls to Home Depot were placed, and they didn’t want to hear it. They wanted to know why I was just noticing this now. I explained the dryer situation to them and was basically told too bad. They don’t stand by their appliances and returns are only a possibility within 48 hours. I called Maytag (it’s what HD told me to do) and explained the situation. It took a few days to get a service guy out to the house, then we had to order parts, then we had to wait another week for those to come in, etc. etc. All the while I was wearing sweaters I hadn’t seen in years because clean clothes were few and far between at this point.
Very long and angry story made short, we now have a working but by definition REFURBISHED washer that we paid full price for and a dented dryer, also at full price. I spent more time and money in my neighborhood laundromat then I ever did in my nightmares. It took Home Depot corporate headquarters being hounded by us weekly for months to respond to our complaints. And five months later, I’m still angry. No amount of refund or apology could ever remove the bitter taste from my mouth. And I’ll b*tch about HD to anyone who will listen. They sent us a small check for our troubles, but it wasn’t nearly what we think they owed us. It barely covered the amount of quarters I spent at the laundromat.
See my photo, this is how the washer was delivered. Set up to FAIL!
I will never return to any Home Depot again for any reason. EVER. And I’d encourage you to do the same.

I stopped here because they had girlscout cookies. I couldn’t use my lowes giftcard though :(

A Home Depot is a Home Depot is a Home Depot. They’re pretty much the same anywhere you go with varying degrees of helpfulness from the staff. At this particular location, however, I have to give props to the folks who work here as they are pretty great.
I’m doing a few small DIY projects around my new house, one of which includes repainting some particularly hit kitchen cabinetry. I wasn’t sure if I had to do anything special so I went to the paint counter to ask some questions. There was only one gentleman at the station so I had to wait a while but once he came over he was very helpful and gave me some great info. I was happy to find that the process is going to be a lot easier than I thought it would be. He mixed me up a sample of my paint so I’d know if it was the right color once in the room and I went along on my way. I’m ready for renovation without being as stressed as I was before about it.
Typical Home Depot products here with an easy to maneuver layout. Overall, pretty good!

I’m reviewing the painting department which isn’t bad for a warehouse type of store. I had a good experience — I mean don’t get me wrong, it’s really busy in there due to the fact most items are larger/​bulk. But if you needed helped, someone is always willing to try to assist you if they are able to – you’ll just have to find them.
I had one lady helping 3 people at once which included me – I can say that they aren’t the greatest but they are trying to be and they are going in the right direction. Also when it was time to cash-​out; there’s wasn’t a long line and the cashier was very nice (he greeted and smiled!)
***Please BEWARE the parking lot. There’s a lot of shopping carts, so parking far isn’t that bad if you don’t want the wind to blow a cart into your vehicle.

This is a review of their fence installation services. DON’T USE THEM. THEY SUCK.
About 5 year ago I made the mistake of having Home Deport install a privacy fence in my backyard. They sent a guy out and he was friendly. Then they sent another guy out who was even more friendly and he set up the fence installation date and I opted to remove my old fence myself to save money. I made it very clear to the guy that I wanted the fence installed the next day after I removed my old fence because I have three dogs and one of them is an aggressive guard dog.
They guy from Home Depot assured me I was scheduled for a certain date (about three weeks from the date he came out) and I asked if If I needed to call back to confirm and he told me «nope, you’re all set.»
I tore my old fence out on a Sunday (they were scheduled to install the new fence the next day) and called the guy that night to find out what time they were coming. He was like «what’s your name?» I calmly explained to him that he scheduled a crew to come to my house the next day and now I no longer had a fence and needed a new one, as we had agreed. He admitted to forgetting about me and made some frantic calls. He called me back, telling me that his fencing crew had agreed to fit me in on that Thursday. Great. So now I have no fence on Mon — Weds.
The crew showed up on Thursday and they looked like members of aa prison work program. I was like «damn, do they hire at the parole office?» One of them told my neighbor «don’t buy Home Depot fences, the quality sucks.» Nice — seeing as he was installing a Home Depot fence. I called my contact at Home Depot and asked him why his crew was telling my neighbor not to buy Home Depot fences. He said he would talk to them.
They installed the fence and left. I thought every thing was cool and let my dogs out in the backyard and went up to the store. I got back and my neighbor told me my dogs knocked the fence down and got out of the yard. Luckily she was right there and herded them back in and used some large rocks to wedge the fence back in place. I looked at the fence to see what happened and realized the workers didn’t nail the fence boards in the posts. I couldn’t believe my eyes. My dog could have attacked someone. They also left a gap between the bottom of my fence and ground of around a foot and a half. I called the Home Depot guy and when he came over I was like «what the fuck is bullshit? Get this shit off my property and don’t send a bill.» He apologized profusely and got a crew out to make the fixes. It actually took two more trips by the crew to do more repairs and I finally gave up and paid and they guy gave me a $ 50 home depot card for my troubles. Whatever.
If you use them, you’re a fool. Consider yourself lucky to have been warned.