I wish I could add 10 stars! I thought Hospice was for people with terminal cancer. I had no idea that it was available to anyone. A few weeks back… my Grandmother was taken to Lockport Hospital to receive treatment for acute edema. She had not been well for sometime now and her condition continued to worsen. She had been living in a local nursing home. After being admitted to the hospital she was carrying more than 90 lbs of fluid on her small 4 ft 9 in frame. As a woman in her 80’s, this was very serious. The hospital, following their normal protocol, was putting her through what seemed cruel and inhumane red tape. Blood pressure checks every few hours and countless attempts to draw blood leaving trails of black and blue marks. I reached out to a friend of mine who had a wonderful experience with Hospice in Wilmington, NC and they recommended calling our local office. We did and it was the best phone call we ever made. Hospice sent someone over right away to evaluate her and they determined after all the life prolonging measures the hospital was under going that she naturally would have only a few more weeks of life. This is not how we wanted her to leave. Crying in pain every day. She was admitted into Niagara Hospice the next day. I flew in the day after and saw a relaxed look on my mom’s face for the first time. She walked me around the facility which looks like a beautiful hotel. The folks that work here are the kindest most caring people I have ever met. The purpose of this place is for family to be with their loved ones in a peaceful non-stressful environment. That is what this place is. They have beautiful landscaped gardens and areas to sit and reflect or gather yourself and your thoughts. The flowers are all maintained by volunteers and are exquisite! There is a coa pond and walking path with gazebos and stone paver tributes to others before us. The staff caters breakfast lunch and dinner to the family so you never need to leave. There is a conference room, a child’s play room with computers and games as well as a chapel. They have a fully appointed kitchen area with couches and big screen TV. They also provide a pretty nice selection of music to take back to your room to enjoy. My Grandmother and my family found peace in a time of need from the wonderful staff at Niagara Hospice. We thank you for giving my family and my Grandmother a comforting warm environment to say goodbye and celebrate her life. We are planning her memorial tribute which will forever be etched in the stones at this facility, remembering her amazing spirit and kind soul which flies above us now on the wings of every songbird that sings there. If you are in need, please call them. They are truly there for you. If you have to give… give graciously to this worthy cause.