Panera Bread

Our Lockport Panera really misses the mark when it comes to quality food prepared fresh and timely.
Two weeks ago I had ordered a bowl of soup for my lunch, it was cream of chicken with wild rice. Its taste was off at the first spoonful. I tried a few more spoonfuls after it cooled a bit just to be sure, ugh. The entire afternoon and evening the soup and sour taste, agita!
Some people never learn. We went tonight for the pick two, soup and sandwich.
My best advice is to buy fresh Costanzo rolls from Niagara County Produce and a rotisserie chicken to make your own sandwiches.
Do not go for the flatbread chicken Mediterranean sandwich. There was exactly (4) ~ 1″ tiny pieces of chicken on this half sandwich, dried out cucumbers, & just bland taste. The flatbread was like biting into a soft piece of cardboard. No seasoning or flavor picked up on your palate!
Lastly, their baked potato soup was watery and had zero taste. The potatoes were well cooked. That is the only positive I can add honestly. It was awful. How can anyone screw up soup not once, but twice?
You can tell the people preparing these foods do not care about their jobs. Panera is not gourmet food, but it used to be of higher quality when they opened in Lockport. We won’t return. You should spend your hard earned money at another local place. Even McDonald’s may have been a better choice for our family tonight.

This is just another Panera Bread. The quality of the food is the same as any other branch, and the employees are friendly. Their broccoli soup in a bread bowl is one of my favorite non-​homemade comfort foods, and the price is reasonable.
My only complaint is about seating, but I know they can’t do much about that unless they move to another location. I like to come with friends either before noon (usually 11) or at 4pm or 6pm (sometimes 6:30) to avoid some of the lines.

Panera has been getting better in the past few years — usually I would get the You Pick Two starring the Mediterranean Veggie sandwich (the spread is a yummy cilantro hummus) and a classic salad, which is rather plain. If you order online, you can customize them and add extra veggies or avocado to jazz them up.
Out of the new broth bowls, the edamame soba noodle bowl is vegan, but the company has stated that they don’t want to certify anything as such because of possible contamination. Either way, it’s delicious. And the side of the baguette is always a treat!

Eating at this Panera was not spectacular, nor was it subpar. It was exactly what I would expect of a Panera Bread. The food was good. The bread was fresh. The drink station is a little small and cluttered, and there isn’t much seating compared to other Panera’s i’ve visited, but it may be suitable for the area. Overall, it was a good meal, just nothing over the top to warrant more than middle-​of-​the-​road ratings.

I always enjoy my time here very nice atmosphere although pricey the green tea is worth it

Like Panera but not having enough help at lunchtime is inexcusable. This Lockport had a manager at one time that really put this location above the others in quality and cleanliness. Evidently that time is gone.

I am a fan of Panera… even though they are a tad pricy, I used to camp out sometimes at this location to do some computer work and they are very friendly here. Pick Two is often my go to meal here with a soup and sandwich. LOVE the broccoli soup. The danishes are good too :) This location also has the New York Style Cream Cheese — which is awesome with their pumpkin bagels in the fall. The only complaint I have is that when they get a line and there is one person on counter, it often takes a while for someone to come over and help. Or if people get specialty drinks, it holds up the line because the counter person has to stop and go make it, while the rest of the customers wait. Might be more productive for someone else to go over and make drinks so the line can be addressed more efficiently.

Don’t use the Pre-​order app for Rapid Pickup. Ordered a complete lunch to bring to my daughter and family for her first day home from the hospital having twins. The bag was waiting, stapled shut with the receipt on top. When I arrived at the house, my daughters meal was missing but was paid for. Her’s was the most important after having hospital food for 4 days and celebrating the arrival of new babies. I called and was told after waiting on hold that the manager was busy and would call me back. It didn’t happen. Corporate answered with a form letter 4 days later with a $ 12 gift certificate.
My daughter tried the following week and the app «timed out» so she reordered. I picked up the order and only one order was waiting. The credit card was charged twice.

I went there today with my wife and her mom and dad and Grandma after we got done with special Olympics spring games at sweet home and got back into lockport. we all ordered sandwtich and some of them had soup as well. the food was decent other then the bread was on the crust a little bit to hard i peeled mine off. other then that we enjoyed it. this was my first experance with them as well.

Second time here in years.
Both were very bad experiences.
Mess up my orders and no apologize at all!
Food is not that good anymore.
Don’t think will be back ever!

Good food fast, that is, if they actually get your order correct.
Their MyPanera card is a joke. After they give you one you have to register it. The kiosk they have on the store doesn’t actually allow you to register it. After I finally registered it on my phone, I could sign in as it said the username and password are incorrect. I reset the password multiple times, still doesn’t allow me to sign in.
Oh well, I’ll continue to go here for the few vegan options and screw trying to use the panera card.

Brocolli and cheese soup is the best! I especially enjoy the pick two menu. This allows you to select things like a half of a sandwich along with a small salad or a cup of soup. I find this to be the perfect amount of food for lunch or even dinner. The food is so delicious yet is ready so fast.

Broccoli Cheddar soup is always great. Great warm me up dish. Wish it was cheaper and that the table and chairs weren’t so crowded.

Who doesn’t like bread. They make it warm and fresh everyday. Every kind imaginable. It’s like Wonka Land for adults. Bagels, Muffins, Pastries, and Loafs and Loafs of bread. I just like to walk in and sniff. It’s all the smells my house never knew growing up. My mom was the mom that cracked open a bag of oreos and said «desserts ready» ya know, after she out did herself with heating up a can of Chef Boy R Dee. I digress…
Panera, they also serve Soup and Sandwiches for lunch. Actually they have panini’s and they are killer. So good on a cold snowy day.
I love that they have a fireplace and big cozy chairs to flop into. It’s typically a pretty quite place if you need to find a place of solace. Definitely one of my fav’s.

I eat at Panera every day and the staff at this location is wonderful and they are not only helpful but also have a great deal of product knowledge.
Kudos. I tip my hat.

I love Panera! They have free wifi and a great atmosphere. There are more than enough plugs for your laptop and the coffee and food is fantastic. The only downside is it’s a little pricey.