Aladdin Plumbing & Mechanical

if you need plumbing work in a hurry, call them. if you do not want to get ripped off, look elswhere.
they charged me $ 900 to provide a $ 260 garbage disposer and install it.
orig. he said it would be $ 350+ to install the one i had purchsed. it was the wrong type, so he waited 30 min. while i returned it. lowes did not have the right one. he said he would get one. 30 min later came back with tghe $ 259 retail unit. said they had it in stock so he did not have to supply a receipt. he told me he was going to home depot before he left.
one hour to install. one hour to wait and get the unit.
$ 900
–260 for parts-​retail
$ 640 for service and tax for ²⁄₃ hours time… outrageous!!!
thinking back i recall the did another job where they replaced a drain pipe for kit. sink: aprox 10 ft with one bend in basement for $ 1000.

Called them because I had a leaky pipe, which was EXPOSED and needed a better soder, which I was having a hard time doing.
They were over the house 2 hours after requested, I was told with in the hour. Once the guy arrived, he was polite but a rip off. He wanted to charge me 275 to put soder on a ½ EXPOSED pipe, when I questioned him on the price he dropped it to 200… Which made it even worse, I will never call them again. I took a breathe and did the work myself. Took me 30 minutes to get it right but it’s done. I will never call them again, I suggest you guys don’t either.

Honestly if I could give this company less than one star I would.
I run a small spa in Hillsdale, NJ and my landlord saw my steam shower generator had a leak and told me to fix it ASAP. Found these guys after a google search «²⁴⁄₇ emergency service» drew me in so I called at noon 6÷5÷2015. The girl who answered was nice enough, told her my problem and she said she would send someone out by 3−4pm to take a look and that the estimate would be free. I thought that was reasonable so I hung up and I waited.
at about 5:30pm I called again wondering where the heck the guy was. The receptionist asked me «oh he still hasn’t made it??» No idea who was assigned to me or where any of their «technicians» were said she would call me back when she got some answers. She never did. At 6 – 6:30pm or so I called again explaining that I had waited ALL day for someone anyone to come look at my steam shower generator, I gave her the model and the year installed again and she said she was sending someone right away.
The guy finally got to the spa at close to 8pm and was in a huge rush to get in and look. I took him back to the area and he starts looking around, «yeah yeah big leak lots of water» tinkering, tinkering and took a ton of pictures. He comes out like he has a determined look on his face and goes «YEAH I HAVE NO IDEA WHAT THIS MACHINE IS OR HOW TO FIX IT. CALL IN THE MORNING FOR SOMEONE ELSE!» I nearly broke out into tears and he says «oh is this stressful for you or something?»
YES!!! I’M INCREDIBLY STRESSED OUT!!!
One last chance I called that moment and yelled at the receptionist how can they send someone who had no knowledge of what I needed done especially since I waited hours upon hours for someone to come at all! she profusely apologized again, said she was gonna have someone first thing in the morning at 9 am sharp, she was going to leave a note for the morning receptionist as well as the manager about the situation.
It is now 1:36 pm 6÷6÷2015 and no one ever came.
I found another company called Aladdin at 12:30pm to cancel my 9am appointment, and the other company asked some questions had me send pictures gave me a free consultation and is sending someone within the hour to fix the problem.
Aladdin is the worst company that I have ever had the displeasure of trying to work with. AVOID AT ALL COSTS!!!

Total crooks!!! These thieves took advantage of a situation that my parents needed a sewage line replaced and caused more financial damage than they fixed. They were happy to take their money but never refilled the dirt that was removed to do the job and now the concrete steps leading up to the porch have separated from the house. How much this will cost to fix, who knows. As someone who works in a customer satisfaction based business it pains me to see hard working people taken advantage of. My parents bought this home 8 years ago and turned it into a dream home to retire in but it has now been turned into a nightmare by these crooks!!! Needless to say I will be in contact with my attorney to help remedy this situation. Do yourself a favor and stay far away from this company.

Horrible experience. the ad says free estimates. we told the guy we thought it was Freon. he showed up, said it wasn’t that and proceeded to «diagnose» the problem. less than 10 min later he said it was $ 150 for the diagnosis and we needed a new compressor. Totally unprofessional. Next day we had another company out and it was simply in need of a cleaning.
We didn’t pay Aladdin… they communicated nothing .just went about their work without authorization

We called them when our pilot light would not stay lit. Fast service within 20 minutes but guy wanted $ 850 to fix the furnace. We paid the service call fee, but that’s all. Got another plumber in the next day and paid $ 450 to fix the furnace. What this guy said was wrong with the furnace was incorrect. Beware and use your judgment.