Same experience is Irma Z. Repeated repairs over 2 months and one new garage door opener motor and still not working right. Did not show up for the last 2 appointments and now they don’t pick up or respond to calls and texts. If you use them delay payment to make sure everything works first.
Irma Z.
Évaluation du lieu : 1 Oakley, CA
I will never call Mario from Back on Track Garage Door Company.. Mario did went to fix the problem, but when we called him to let him know the garage door is not working again, since it’s under the warranty, we schedule for him to go out there, but he never showed up or called to reschedule. When we did contact him again to go out there, he promises he will be there… but again he never showed up or called us. 5x we kept rescheduling and 5x he never showed up or call us back to reschedule. Now we need to pay someone else to go out there and fix the problem. Thinking of calling the Better Business Bureau.
M L.
Évaluation du lieu : 5 San Francisco, CA
Mario from Back on Track garage door company was awesome. We asked for an evening appointment, which he accommodated. He repaired our garage door, did a complete tune up on it. Our garage door works better than it ever has. Honest and a great price!!!