Chili’s

We have been here several times now. The menu changes periodically, always has something good to try. Fajitas are my favorite. We’ve yet to be disappointed. I tried the avocado grilled chicken sandwich the other day. The toasted pretzel bun tore up my mouth, nonetheless scrumptious. The tacos are much kinder, also very good. I think the soups are weird, but the salads are excellent (without the cheese). My other half really likes those Corona-​rita drinks. The bar seating area is loud but good for game time. Service is always good no matter what day & time I have dined. We like it !

I usually like chilis but last night was horrible! I love their enchilada soup and always order it before my meal and I think the waitress forgot because I had to ask to get it after waiting awhile. Then it took awhile to get out food and it wasn’t really busy. When we finally got food the mashed potatoes looked old the chicken crispers weren’t good and the fajitas weren’t great. To top it off a waitress spilled drinks all over my husband clothes, shoes and some on his food. He couldn’t eat his food because he had to wait for someone to clean all the mess up and by the time they finished his food was cold it was just all bad :(two stars because the soup was good as alw

The hostesses were very rude and lazy. Our server was nice but it took forever to get our food. Food was decent.

The hostess moved slow and his attitude was lackluster. Took a minute to seat us (2 with a highchair), even though there were plenty of unoccupied tables that just hadn’t been bussed yet. He was standing around when we walked in, he should have made himself useful and bussed those tables.
The waitress was fine, fortunately. The table behind us had a drink spilled on their lap by a different waitress, and even though a manager was there she didn’t even acknowledge the mishap. She also ignored our asking if our waitress needed help, after seeing tables arrive after us get their food before us.
Food took way longer than necessary to come out. Will never return to another chili’s, let alone this one. Waste of time and money.

My dh and I went here for a late lunch on a Saturday afternoon. We were asked if we wanted to sit in the «lounge» because there were clean tables there; we wanted to sit in the dining room so had to wait a few minutes for someone to bus one of the multiple vacant, yet dirty tables.
We ordered lunch combos which consist of a small entrée, soup or salad and fries; he had the little burgers and I ordered the two tacos. I also ordered hot tea because the room was very cold. I got baked potato soup as part of my combo; it was very thick and cheesy – the best part of our visit. The dh had the salad which had a frozen cucumber in it – not appetizing.
After a very long wait for our entrees a different waiter brings out an additional soup and salad, my dh’s burgers and fajitas for me. I didn’t order fajitas. He apologized and took the soup, salad, and fajitas back, and by the time my dh was mostly done with his burgers and fries, my tacos arrived. Without the fries. The waitress didn’t stick around to hear that I was missing half my lunch, so when she came back a little later, my dh asked if the tacos weren’t supposed to have fries. «Yes,» was all she said, took my dh’s cup to refill with Coke and came back with the fries. No apology. At least my fries were hot which was more than could be said for my dh’s fries. His were tepid at best. The tacos had a lot of flavor and were juicy. I added some sour cream which had been left behind from the fajita fiasco, and that made them even tastier.
I felt bad leaving only an 11% tip, but really couldn’t justify a larger one.
Two hours later my dh had to run for the bathroom; good thing we were close to home. Can’t say for sure it’s from this visit, but it really wouldn’t surprise me.

It has been a few months since we’ve been here so I was looking forward to having a yummy salad. We arrived around 5:15pm and were seated right away (not too bad since it was a Friday night). Our waitress greeted us right away and took our drink order. We knew what we were having so we ordered fairly quickly. I ordered the buffalo boneless chicken salad (with the buffalo sauce/​dressing on the side). My Husband had one of their new burritos and my Son had a hamburger kids meal.
Our food arrived fairly quickly. My Son’s dry hamburger (only pickles) arrived as a dry cheeseburger. Thankfully all I had to do was scrape the cheese off and he still ate it. Our waitress forgot the pickles so we had to ask another server for a side of pickles. She was quick to arrive with 3 pickles. Although he was disappointed at first, it worked out in the end since he did not like them. He told me they were «too spicy» which doesn’t surprise me since I had picked off a few peppercorns. My Husband said his burrito was «ok» which means he will not be ordering it again. My salad was good. The chicken seemed overcooked but I would rather have it be overcooked than undercooked. The only reason why I gave 3 stars instead of 4 was that my salad had a hair in it. And… it wasn’t mine since it was a completely different color. It was also mixed in with the lettuce not just laying across the top.
I did like the fact that we never had to ask for drink refills. Our waitress always seemed to arrive with a fresh drink right when we needed it.

Went here with my ol’ lady Wednesday afternoon. The place looked pretty clean but the waitress that we had wasn’t very attentive around a time that wasn’t even busy.
Great thing about this place was that they offer 10% MILITARY DISCOUNT and I’m all for places that support the military!
Unfortunately the customer service at this particular Chili’s was awful. My ol’ lady ordered the appetizer sampler and I myself ordered the Santa Fe Chicken salad and after 45 minutes of waiting I had already drank all my water and the waitress didn’t even bother to refill it til we were both finished with our meals. However our meals were fairly decent even though my salad was drenched in ranch when I specifically mentioned no dressing.
Fortunately they have kiosks on each table that let you pay for your meal when your finished and it also lets you rate your experience.
I might come back here again just because of the military discount and to see if their customer service improves.