Called to make my semi-annual appointment and the receptionist was so rude that I asked to speak to her supervisor. Her«supervisor» was located in a different city so I’m sure that there is no actual supervision going on in the receptionist’s office and therefore she can talk to me in any manner she chooses. Called a different city to speak to the supervisor and to make an appointment(with a doctor’s office that I have been going to for over ten years) and of course the«supervisor» was unavailable. No response since calling and it’s been four days! I guess that I am simply not very important.
Judith R.
Évaluation du lieu : 1 Galt, CA
Please be careful dealing with the department that orders the glasses. They ordered the wrong frame and would not make it right. I am out $ 300+ and stuck with glasses I don’t want or like. Their position was they were not going to be out any money to make things right. They expected my insurance or me to pay FORTHEIRERROR. I am never going back.
Erica C.
Évaluation du lieu : 1 Lodi, CA
The doctors are great but the wait is ridiculous! Average wait is an hour+. They overbook. In the first hour, 20 people have an appointment to see the doctor. It’s frustrating. When you ask when you will be seen, you don’t get a straight forward answer. The front office seems to be on overload and patients are frustrated. There needs to be a change.