LLU Center for Fertility and In Vitro Fertilization

I found de Bareh through a common friend who said nothing but great things about her. So I took a leap of faith. Now seeing a fertility doctor is scary, I didn’t know what to expect. Infertility is such a taboo subject, and I almost feel ashamed going. So stepping into the office, I honestly already felt defeated. Like I would never get pregnant, I wasn’t meant to be a mom.
The moment I met dr Bareh she was seriously like a ray of sunshine. Such good bedside manners. She made my husband and I feel so comfortable, answered all our questions, laid out all our options, and gave us HOPE. She wanted to work at our pace, and we wanted to be aggressive. So she said she will be as aggressive with treatment as we want. I literally got pregnant after seeing her once. And she followed me the entire first trimester, she held me my hand (not literally) through the process, and she made sure my baby and I were fine. I am now 16 weeks pregnant and dr Bareh is my shining light and my miracle. I don’t mean to be dramatic but she really is my guardian angel.

My husband and I visited LL last year after several failed attempts at IUI through Kaiser. At LL, we saw Dr. Wong who was also our doctor at Kaiser. Both doctors Wong and Fong were our providers at Kaiser and I found them both to be very knowledgable and professional. At LL we met with the embryologist who may be one of the worlds sweetest ladies. She matched us with a great set of donor embryos and I ended up pregnant on the first try. I carried the pregnancy to seven months, but lost the baby due to a genetic clotting disorder previously unknown to me and now diagnosed. We are currently looking into surrogacy through Loma Linda and have been very satisfied with all of our interactions with their staff.
I was sad to find such negative reviews on Unilocal about LL. I know infertility is an emotional process and thus I can see why perhaps these reviewers have chosen to take out their frustrations on LL staff, but I think that’s unfair. LL doesn’t turn people away. Many reproductive centers won’t see you or make it complicated for you to get in, simply because they don’t want you «messing up» their success rates. The staff at LL are wonderful and I hope that if you’re reading this, you’ll give them a chance.

My husband and I have been dealing with fertility for several years and have seen many doctors, even «highly» recommended doctors in Beverly Hills. We decided to look into Loma Linda because of their positive reputation and several friends who had used them before.
We have had nothing but positive experiences here. The nursing staff, doctors, and clerical staff take genuine interest and concern in their patients. How many places can you go and the staff can call you by name? Or when you page the in call nurse and they are genuinely concerned with your concerns? They are very professional, knowledge, and do not waste your time or money, as other Places have for us.
We have had success with them, and know it is because of the knowledge staff and the concern they have for the mom first to insure baby is okay when they are conceived.
I would recommend Loma Linda Fertility to anyone who wants to feel fully supported by their doctor and staff!
P. S. We just had our ultra sound and the doctor and nurse were just as excited for the results as we were! It felt like family with us there and not just some doctor office staff!

I never really do any reviews, but this experience frustrated me–
My husband and I already had a diagnosis at HRC prior but we wanted to have a 2^nd opinion, so we found Loma Linda on Unilocal.despite all the negative feedback before, we decided that we want to give it a try because it’s closer to where we live.
And…it turns out very disappointing… signed up thru their website a month ago, nobody ever called me back. signed up AGAIN two days ago– same, nobody called me back. called the phone number listed on their website yesterday– all day– no answers, left a voice mail. nobody called back. Today, finally someone answer but I was being transferred over to a different nurse, then 2^nd nurse asked if I was referred by anyone from Kaiser, I said no– got transfer again to someone else… and it was voicemail.
If you are not going to call your clients back– then don’t even have a «contact us» or «make an appt» option on your website.
This is exactly how your lose clients and get low ratings. as much I wanted to give this place a try. First impression that I got already pushed me away from wanting to make an appointment :/

To start off… I am an employee of LLU and therefore many of my doctors are LL doctors. I’m rarely disappointed in the care I receive and feel very fortunate to have such wonderful caring medical professionals in my community.
I noticed all of the bad reviews were before Dr. Gihan Bareh came on board to this clinic. She has been the doctor for my husband and I. My OBGYN who I adore, recommended her and I trust my OBGYN’s opinion very much. Needless to say, I have been SO impressed with this clinic. Everything has been streamlined and easy (well, as easy at IVF can be) and we were met with such compassionate care. The front desk is efficient, and all the nurses are so caring and helpful. We have been taken care of every step of the way, 110%! Dr. Bareh has wonderful bedside manner, she truly cares and is thorough. She even personally calls with lab results and to talk about her thoughts on treatment options. My egg retrial was also a good experience, the anesthisiologist Dr. Shannon Mulder was just wonderful, kind, and competent. I felt in SUCH good hands! This clinic is great, and I’m happy to report we have 16 fertilized eggs from just one round of IVF. We are so excited to hopefully be parents soon.
Thank you to LLU and this clinic-​you are making dreams come true!

Dr. Bareh was very knowledgeable and had a good, caring bedside manner. We were impressed that Dr. Bareh personally called us with updates, results, or just to check in. After a year and a half of infertility, we are now happily expecting twins! We couldn’t be more pleased with our care and results at Loma Linda Fertility.

Cannot say enough good things about this clinic and the staff! As a same sex couple, we were initially unsure of how receptive they would be to our vision, considering the stereotypical view of LLUMC. However, we were pleasantly surprised at how comfortable we felt and how welcoming they were. We worked with Dr. Jacobson, who was kind and patient. We never felt rushed or as though he was speaking over our heads. We had complete trust in his recommendations and always felt were respected and supported when it came to the plans we envisioned for our family. The nurses were also wonderful. It was easy to call and get answers to questions outside of appointments. Additionally, they were successful: we are expecting! Highly recommend this clinic!

The reviews I read before going to LLU had me TERRIFIED! However, I’m all for giving someone a shot… Let me say this as emphatically as possible… I’M SO GLAD WE DID! Yes, it’s expensive. You should probably know that when starting IVF or IUI, or whatever fertility treatments you’re seeking.
Once our «plan» was in place, the financial person sat us down, went over line by line what our insurance was going to cover, and highlighted what each visit’s co-​payment was going to be, as well as other out-​of-​pocket, plus her estimate on what the pharmacist’s portion would be. The Rx’s ended up being about 2,000 more due to one medication recommended for better egg development (NO INSURANCE COVERS IT, but I think it’s why we were so successful), but that wasn’t finance’s fault, as it was recommended later by our physician. Every visit, we were asked if we had questions, were encouraged to call as often as we needed to, and given instructions on how to administer meds, take care of myself, etc. We even had to put off our cycle by one month, and they gave us no grief whatsoever. We didn’t have high hopes of a successful outcome, because we’ve been infertile for 6 years (with 3 non-​embryo miscarriages), and we were able to produce 9 EGGS! 4 of these were viable, so we transferred 2, and now have 2 frozen at the facility!!! We transferred on March 23^rd, and I’m expecting twins later this year. Loma Linda University Center For Fertility helped me be a mom again, and if you’re looking for QUALITY care in your search for fertility treatments, I highly recommend you consider them for a consultation. Thanks!

My husband and I see Dr. Bareh, who just started here earlier this year. She has lots of qualifications, including an MD and a PhD, but she also has a very good bedside manner and really cares about her patients. She is patient and good at explaining medical issues. Love her!
Anyways, I am 39 and we had been dealing with infertility for about 18 months, and I wasn’t sure if I could even get pregnant. However, I am now 6 weeks along, and we didn’t even need to use IVF. She is pretty thorough at examining bloodwork, etc.
I have read some of the reviews below, and all I can say is that Dr. Bareh is new, and you shouldn’t rule this place out until you see her.

Me and my husband were both patients at this clinic. Our experience was horrible! The front desk staff are very rude and short/​rushed with us. They ordered tests for my husband and I and resulted in needing ivf and when we asked if we could try iui first our doctor refused and said it wouldn’t work. We just wanted to try everything we could before going to ivf. The hsg test they did was very painful and the dr said he had three that day and said he needed to hurry to get the others done. I was in pain for three days and was bleeding a lot. We would have to wait weeks to get any results. We will never go back to that place.
Since then we have recently gone to pacific reproductive center in corona and they are extremely helpful and knowledgeable. They take there time with us and are going to let us try iui before ivf. They order tests for me and my husband and call us back within 24 hours to give us results and answer all our questions. They also have a high percentage rate of successful pregnancies.

Horrible dont waste your money … receptionist such a attitude do not go here!!! find somewhere else.

First off, my regular OB/​GYN discouraged me from going here, even though she was familiar with them. She did say there was one doctor in the place who was fellowship trained (extra training after residency) and she could recommend him, but he has since left to go join a different group, Huntington Reproductive in Rancho Cucamonga.
First impressions are important and they really failed in this arena. I’ve been to the office several times and there are NEVER any patients in the waiting room. At first, I thought that this was due to some privacy policy where they immediately took people to the back room to keep them from sitting out front, but then after I checked in my husband and I sat there forever.
The 2 front office clerks act like it is a HUGE burden to do even have to deal with you with their body language and tone of voice. They have a sliding glass window above their front office desk, and they don’t slide it open even when you walk up (and I know they can see someone is standing there, even though the glass is that textured/​cloudy glass for privacy) until you say something. And when they do finally open their sliding window, they don’t smile or greet you. They just sit there and wait for you to say something to them.
The front office staff also tried to deter my husband from getting a lab test done, saying that «insurance might not cover it.» But he stated that we would be willing to pay out of pocket. They still tried to discourage it! Basically they just didn’t want to have to do the work involved, and it was not even them who would have to actually do the testing, except for the paperwork part of it. They have such a horrible attitude.

I wouldn’t wish this place on my worst enemy. The first time we went in, we met with Dr. Wei, who should not be allowed to speak to live humans. With *half* the labs back (ie half the information missing), and having spent ten minutes talking to us, he declared «your eggs are bad» and told us we should get a donor egg or adopt. Devastated, we switched to Dr Fong, who has the best bedside manner of any doctor I have ever met. She told us my labs were «gorgeous» (the same labs that Wei said were bad) and she was extremely optimistic. We went through a cycle with her, during which she was so helpful and informative. On the day of retrieval, she told us that my right ovary was tethered behind my uterus due to scar tissue from a surgery 10 years before, and that nothing could be retrieved from that side. On the day we were supposed to implant, we came in and were told that our embryo quality was so poor, the only other time she had seen embryos this bad was in a couple that were related to each other. She told us we could try another cycle if we wanted but didn’t seem optimistic it would work. My husband and I were DEVASTATED.
We switched clinics to HRC in Pasadena. The doctor there requested records from Loma Linda. He told us that the records were so poor that if we had not given him all of the information re. meds and hormone levels, he would have had nothing to work with. He also said that the words they used to describe our embryos were outdated and inaccurate, and that we probably had viable embryos at LL that were discarded. He repeated some of the testing that had been «normal» at Loma Linda and found a huge polyp in my uterus that had been missed on two ultrasounds at LL. He also said that my right ovary was perfectly in the right position, and he was able to retrieve eggs from that side without any problem at all. Two months later I was pregnant with a perfectly genetically normal baby.
Check
for the statistics on individual clinics. Choose your doctor wisely. This is a very emotional journey and the wrong information can really ruin your life.

Don’t waste your time and money here. They are disorganized and overcharged for everything. They didn’t do my IVF cycle right the first time and told me I had to do it all over again which means I had to pay them the full amount again. I absolutely regretted it trusting my Kaiser Dr and following her here. I should have done better research. I hope other will benefit from my testimony.

Saw Dr. Fong who works at BOTH Kaiser Fontana and Loma Linda. At first she seemed really nice and we gave her ALL if our TRUST. Wrong decision! Nothing worked was working at Kaiser and we had already decided to go to Loma Linda to continue with her being that she does IVFs at Loma Linda but not at Kaiser. Right before we finished with Kaiser she totally turned into this NASTY HORRIBLY MEAN person. Why? Well her friend Samara who is a nurse practitioner at Kaiser Fontana we saw on one of our last two visits… Samara was NOT professional, could answer no questions and we said we wanted to be seen by someone else. We were polite. We asked for Dr. Fong to come out and talk to us please because we were worried about receiving bad medical from Samara. Dr. Fong would not come out the receptionist said so we went home. That night Dr. Fong sent me a very NASTY MEAN FULL email. She made comments about how much money the insurance company wasted on me with no success. Just continued nastiness with MEAN comments. It was very sad to end this way and. Very UNPROFESSIONAL but a BLESSING! We saw the fertility success rates at Loma Linda were low where had this not happened we would have gone, we read the other bad comments from other patients and we did not continue with Dr. Fong. We now have a GREAT doctor.

I was here for consultation, I will never come back. A wasted 250 $

Have done 3 IUI’s with them, had three different of their doctors perform each one. I asked for full prices and totals for everything involved, they gave me the total, then I get two other bills, from other departments of the hospitals, which apparently bill seperate and you have to pay each one seperate, and the clinic doesn’t even mention any of this ever. They rarely answer the phone, the appointments are so rushed because the bookings overlap and not enough people. they don’t explain everything and the last new doctor I had, didn’t even say hello I am Dr Wong, he said hi, and then had my legs up, they don’t tell you a new doc is going to be there, and the new doc, never reads your file, and you end up explaining everything from start to finish, its very hectic, they seem nice and friendly, but they definitely don’t go out of their way, and take an extra minute to make sure they cover everything, do your homework, ask as many questions as you can about everything, because they will not say or do it themselves. they never even follow up with any procedure. its very much like an assembly line set up. best of luck.

We just are about finished with our second try. It cost us about another $ 15,500. We again didn’t have any embryos to freeze over. Just had 2 that were planted. I have another week to see if it worked this time. I will tell you updates next week.
«Just wishing and hoping
and thinking and praying
and planning and dreaming …» :)