Elmhurst Occupational Health

I came in right after they opened to get checked out for an illness. While the wait was a tiny bit ridiculous, it was also kind of impressive considering there’s only one doctor. Everyone was SUPER nice. Greg, who checked me in, was thorough and seemed to actually care once he was actually registering me. The nurse, Gina, was the sweetest person ever and she made it enjoyable to have to be there at 8am on my day off (haaaa). Dr. Owens was my favorite part. She moved VERY fast for convenience, but she definitely was extremely caring and thorough about everything she did. She took time to tell me everything that was going on, she did extra tests just in case, and she did all of it in under a half hour once I was in a room. Definitely recommend this place.

I came for the immediate care clinic. I called ahead of time to see what the wait would be and they said they weren’t busy. I walk in registered and now I’ve been sitting here for over an hour. Still haven’t seen anyone. They’re turning people away because they’re so back logged and the doctors have gone on lunch and all the rooms are full. I will never come back here again.

I grew up in Naperville and have typically gone to a doctor’s office associated with Edwards Hospital. I recently moved to Lombard and thought I would give the Elmhurst Hospital system a try. We plan to stay in the area so I thought it would be good to go to urgent care to be treated and get a referral to a local doctor. I was so disappointed with every aspect of the clinic. It was an urgent care so I expect there to be a wait and I expect it to be busy. The front desk receptionist was overwhelmed and rushed– I would have thought she would be used to this since it is her job… When I went in to the room a different nurse came in and out every 5 minutes which caused me to wait even longer because they had a disjointed process. Once the doctor came I felt she couldn’t have cared less. She didn’t listen to me and I felt I was leaving with a lot of questions. I felt like I might as well have been at a free clinic, the staff was rude and the clinic didn’t seem clean. I was so disappointed especially since I am on a HDHP and will be paying out of pocket for that visit. I think I will be staying with Edwards for my medical needs.

I stopped by yesterday to get a running-​related injury looked at. As far as the facility itself, it’s very new and very clean. The doctor suggested I get an X-​Ray, which I was able to get taken care of downstairs in no time at all.
I wasn’t particularly fond of the doctor, who took a phone call right outside my exam room about mid-​way through the appointment. He also took a fairly aggressive course of treatment, but we’ll see if it works.
So the facility and overall organization alone would get five stars, the doctor would receive considerably less in my mind.

Went in for an appointment and while I am all for efficiency and technology, I have a major issue with the computer facing the waiting room and every person waiting in line behind me. Not only did the receptionist announce my insurance out loud but I had to verify my name, DOB, address and phone number for anyone to hear. Totally not private and pretty sure an issue when it comes to HIPAA.

I go to EMLHC to take Tai Chi for Health: Arthritis, Pain, Balance, Breath classes. I have not seen a more reasonable price for fitness or wellness classes anywhere in the western suburbs. The room we use is spacious and adequate for a very large class. Parking spaces are plentiful. The facility is easy to get to by car and within walking distance of the Lombard Metra station, Lilacia Park, and Helen Plum Library.
For more information about classes see: