KangaRooter

I should have known this was going to be a problem when the lady answering the phone didn’t know about their online coupon for $ 99 for high pressure water jetting to clear a main sewer line. They didn’t even show up for the appointment. When I called to ask why they weren’t here yet they acted suprised that I expected someone out before 8am when we’re specifically told we were the first call and they start at 7am.

Dominic was fantastic. Excellent work! I have had horrendous sewer problems with tree roots blocking the line. I’ve had numerous companies come out to clear it. They used this cool process to line the pipe with a impervious material. Right now it looks like the problem is fixed forever. I’ll let you know if that status changes.
One last thing. Where do they find their employees? Every single one was great! Courteous, friendly and professional.
Highly recommend.

Horrible. Please do not waste your time or your money. Jess came to our house a year ago to diagnose our beeping battery which he replaced for $ 700. Being a woman and a new homeowner I didn’t know any better. The warranty on the battery was for one year. Approx one year later, 2012. The battery starts beeping. Jess comes out only this time to tell us we need a new sump pump. When I asked how much he replied ‘at least a couple of thousand dollars’. I educated myself being googling watchdog battery and obtaining a second opinion. Long story short, Jess is a liar. The only thing i needed was a watch dog battery and not a Marine battery. The cost out of pocket was approx $ 300.battery, installation etc. I will make a formal complaint with the BBB and make a written complain to the states attorney as I think this company operates a scam. The same guy tried to get me to buy a sump pump!!! I had two plumbers come out and it was only a bad battery that Kangarooter sold me. I called the CEO of the company who refunded my $ 50 service call charge but refuses to return my money for the bad battery they sold me, after I supplied documentation. Jess is a salesman in a plumbers uniform. Women and elderly please beware. Do your homework; most of all dial a plumber who is ethical and not after your money.