Tarp Supply Inc

Just am FYI #TarpSupply is a rip off. They advertise 10×20 and deliver 9×19’6″. Ordered on my phone true measurements in red at bottom of web page. When I called for remedy. They offered for a return WITH RESTOCKING CHARGE OF 15% and I have to pay shipping. Thank you no. Drop cloth, shelter for homeless, etc
Pete in customer service was great. Owner was a loser

I’ve used Tarp Supply several times for unique home uses. The service was fast and the product was excellent quality. They do need to provide a way to unsubscribe from their email list — I would give them a 5 otherwise.

Wretched, horrible company. Christie, their marketing account manager sends me spam email regularly with no way to unsubscribe. I’ve never purchased a tarp or anything else from them.

WOW!
All that I can say is that the customer service was Great!
Liz was extremely knowledgeable and very quick with response and research.
I will recommend this company to all as every other company that I was asking for a quote from either never responded or acted as if it was too much trouble to assist me.
Thanks Again Liz!
Shane — Owner of 2 boutique Hotels

The actual product is good but trying to get what you ordered is terrible. I ordered 2 tarps and 1 movie screen. The screen came in a normal amount of time with a note saying your order is completed. I called to let them know my order was not completed. The person said she would look into it she called me back and said the tarps would be there in a week. The traps came but when I opened the box only one tarp was in the box. I was still missing one. Again I called. At this time I mentioned how my credit card had been charge but the product not sent. The person told me they bill your card when the product goes to production. He told me they probably forgot to ship one and he would check with production and get back to me. A week later still no call. I called and they said the order got dropped. I let them know this was the third call I have placed and my credit card has been charged for over three weeks. So again I feel they lie. I asked if the tarp was not made could they make it the next size up. They said they could for $ 29 more dollars when I made stink about how the customer service to this point was really poor I asked if they could pick up the difference for charging my card and not sending the product and making me call 3 times to find out where my order was. The person I spoke to talk to some else and said they could split the difference. I decided to keep my original order since I did not want to give the company my credit card information again. BEWARE. They are not an organize office who keeps track of the orders They will tell you stories and do not care about taking care of their customers. Hopefully I will get my last tarp but I may need to call my credit card company if it does not come by next week