My Sears garage door opener stopped working very unexpectedly. I needed it to be fixed quickly. I considered calling Sears, but assumed that I would not get a quick turn-around. I called Hamon Overhead Door Company in Lompoc at the suggestion of my property management company. I talked to Greg Hamon, explained my situation and he sent a technician, Milt Plumey out to see me within a couple of hours(after hours, I might add). Milt quickly identified the problem as a busted motor. Even though I needed to purchase a new door opener, there was no pressure applied to purchase one from him. He left the decision up to me, but in the meantime, he unplugged my unit and secured it so it could not be opened manually from the outside(and no charge for the visit). With that kind of service, I decided to purchase the unit from Hamon the following day. Once again, Greg provided extremely fast service by sending Milt out and accommodating my schedule. Milt did an excellent job. He was thorough, professional, all the while being very personable. I will definitely do business with Hamon again and recommend anyone else do the same.