Clerk overcharged. Tried to tell me it was a tax. Wanted $ 11 instead of $ 7. I may be old but it stupid. Watch your receipts,
Patty C.
Évaluation du lieu : 2 Derry, NH
Service was excellent, no worries there. Spent $ 48.50 on assorted desserts for christmas. Really dissapointed. Eclairs had no filling and all the cookies were bland and dry according to my family. Next time I will take my $ to Hannafords !
Lee M.
Évaluation du lieu : 5 Pepperell, MA
When I first saw the average rating for this bakery, I have to admit I was concerned. However, after I read through the comments I felt confident to give them a shot. Blackberry Bakery did not disappoint! If you’re looking for amazing customer service, where you’re treated as royalty. You might want to reprioritize what matters most when ordering from a bakery. Their dessert selection was impeccable, flavors were robust and presentation exceeded my expectations. A rating on service should be separate from a rating on food.
TeTeDaMouse C.
Évaluation du lieu : 3 Lebanon, NH
Blackberry Bakery feels like a local neighborhood bakery that you’d wander down to after school to buy a cookie. I’ve been here twice and generally enjoyed what I purchased-a large vanilla cupcake and a TV bar-a rectangular cake with vanilla buttercream frosting covered with chocolate ganache. Quite rich but tasty. Prices are reasonable. People at the counter could be a bit friendlier.
Amanda C.
Évaluation du lieu : 3 Derry, NH
the dessert here is very good. however the service is awful. the guy who i assume is the owner is very rude has no personality ATALL. i feel like a burden when i ask him for more than one thing. the chinese girl that works there is always eating and also very rude. although i like their food i will not be back
Lee F.
Évaluation du lieu : 1 Derry, NH
I just called Blackberry for a birthday cake. Since they are closed on the day I need it, I said ok, thank you very much. Trying to find a fresh cake on the day of my son’s bday. The man who answered the phone told me their cakes would be fine to pick up Saturday for a Monday Birthday. I said ok, I’ll think about it, thank you very much. The guy then hung up on me? Really? Hung up on me? I’ve been a previous customer but no thanks from now on. I’ll pick up a cake at Market Basket if I have to, and get service with a smile!
Kathryn G.
Évaluation du lieu : 2 Chestnut Hill, MA
The baked goods are just okay, they are too expensive. My family loves the mousse cake and whoopie pies. The customer service is TERRIBLE. They have a bad attitude and move very slowly.
Heidi H.
Évaluation du lieu : 2 Newport, RI
Came here for the first time today, after mixed reviews peaked my curiosity. A very large case of mixed varieties of treats, with only a single other customer in there. Already, not a good sign as they clearly wouldn’t sell it all in one day, meaning that it had probably all been there for days. The customer service gave the vibe of «just pick something already,» even from the very moment I walked in the door. When I asked the lady which cupcake was her favorite, I received a slight shrug and a monotone honest response that she doesn’t eat anything at the bakery. I ended up buying the Oreo cupcake and an individual-sized key lime pie for my mother. I have a weakness for cupcakes, but found no redeeming qualities in this soggy, flavorless cake with an Oreo far past it’s prime. As for the key lime pie, the filling was good, but the crust took up 60% of the pan and was not very good, nor was the whipped cream sitting on top. Overall, not worth the stop(or the $ 9!).
Carol A.
Évaluation du lieu : 4 Londonderry, NH
I stop here after work frequently to buy pastries for after dinner. The lemon bars, whoopie pies, cheescake bars, canoli’s are all terrific. We ordered a sheet cake for a 50th birthday and it was outstanding. White cake, raspberry filling and butter-crème, so many people said it was the best they had ever tasted. We are lucky to have a REAL bakery in town.
Laura A.
Évaluation du lieu : 3 Londonderry, NH
Since my last review, I’ve enjoyed the lemon muffins BUT the cupcakes and pastries were not so good. At least it’s a cozy place to sit on a cold day.
Derek A.
Évaluation du lieu : 2 Barre, VT
I grew up with my family owning a very popular local bakery in Rhode Island, and my wife is a great baker, so i am pretty picky in regards to bakeries. This place is nothing special at all. First of all, the service was flat at best — it felt a little like we were bothering her being there. Overall, her she had about as much personality as the box our cupcakes were put in. We got two muffins and two cupcakes. The muffins — one lemon, one chocolate chip — were good, but not amazing. Both could have used just about a minute or so more in the oven — they weren’t undercooked, but just didn’t have as much flavor as they could have. The cupcakes… let’s start off with the better of the two. The«death by chocolate» cupcake is a chocolate cake with chocolate buttercream on top and dipped in chocolate, with a chocolate pudding filling. Overall, it was hardly deadly. Maybe more like«bad cut by chocolate» or «badly bruised by chocolate.» The cake was average — not too moist, but not dry. The chocolate buttercream and chocolate coating(maybe ganache, but if it was, it wasn’t great) were passable. But then, between the cake and the buttercream was this chocolate pudding, which was pretty much a cheap imitation Jell-O pudding type of thing that had gotten congealed and kinda spongy. I ended up not eating the pudding because of the texture and it sat there on the plate afterwards, in all its gelatinous glory. The other cupcake was a tiramisu cupcake, which my wife chose because she loves tiramisu. She got two bites in and stopped, declaring that the frosting tasted like cheap donut crème filling. I tried a bite and she was being generous — I would say that the cupcake tasted like how the inside of a donut shop smells — stale coffee and slightly greasy and sweet. Good bakeries are hard to find, and if you’re looking for one, this Blackberry may be a place to start, but it isn’t the end, that’s for sure.
Michael R.
Évaluation du lieu : 4 Boston, MA
I’ve been a long-time patron of the famed Frederick’s Pastries bakery for all of my NH pastry needs, and only recently have I deviated from that path for cupcakes, birthday cakes, etc. But wow, am I ever glad I did. I’ve recently had their chocolate mousse cake, which was rich, delicious, and possibly the most moist cake I’ve ever eaten. It was a towering torte of chocolatey goodness, and it was so good I had to sit down after my first bite. A perfect chocolate mousse cake. Their cupcakes are moist and piled high with freshly-made frosting too, and come in a bunch of different styles. Every bite of their Oreo Cupcake was just freakin’ awesome, for the lack of a better description, and their Strawberry Shortcake cupcake had fresh strawberries inside! After being spoiled on Frederick’s, Mike’s Pastries, Bova’s, and other North End joints over the past 10 years, I never thought I’d find a rival down the street from my childhood home. But my stomach’s infinitely glad I did!
Kristi Y.
Évaluation du lieu : 2 Windham, NH
Blackberry Bakery was a nice little bakery — nothing too special. Went there for breakfast(pastries) on a Sunday morning. They have a some seating available, a few nice chairs and a few tables. The pastries were good, we had some sort of raspberry cream puff turnover. The prices were reasonable. The coffee wasn’t anything too special. The service was good, they are very nice. A good place to pick up a muffin or some coffee cakes, or any bakery needs while in Londonderry.
J M.
Évaluation du lieu : 1 Londonderry, NH
I recently ordered a dozen cupcakes for my younger brothers 4th Birthday to bring into his class. I called the order in asked them to put a t-rex or the dinosaur with a long neck on it. The next day they called to let me know that the price for a dozen cupcakes was going to be $ 39.00, thats $ 3.25 per cupcake. I said ok, realizing its a specialty order and hoping they would be worth it. To my dissapointment these«dinosaurs» looked like alligators or some sort of dragon monster. Very creative and I appreciate the artistic effort. But I was even more dissapointed when his WHOLE class said they were not dinosaurs. Now these are a group of 4 year olds if they are even disappointed by it what else can I say? This was not actually the reason I gave the bakery one star. I called and spoke with John, no idea if he is the manager/owner/baker. All he could say to me that only one of them originally thought they looked like alligators. That it was up to interpretation and hopefully I’d come back. I was annoyed at his«too bad» attitude. I appreciate the time & work that went into the cupcakes and the cake decorator making an effort but clearly I was unhappy and«John» didn’t care much to do anything about it. I’ve been to the bakery a few times before and have been waited on by a rude older woman. She never says«hello» or any sort of greeting when you enter. Any inquiries are usally answered in a rude short manner, almost as if she is upset that a customer would not know everything already. In short the bakers may be kind and try their best but the managment staff lacks something sweet. I’ll stick with Klemms Bakery 437‑8810 in Windham. Always reasonably priced, courteous, and cares about satisfying their customers.
Michael P.
Évaluation du lieu : 1 Derry, NH
I take the bus from Londonderry to Boston and received a flyer from Blackberry Bakery that was left on my car at the nearby park and ride lot. The flyer mentioned that they opened at 5:00 am Tues-Fri. I decided to try a muffin and coffee and walked in at 6:00. At 6:08 I walked out to catch my bus as NOONE came out to help me — I called out«Hello» multiple times, loudly, and heard someone in the back but I received no response, not even a ‘wait-a-minute”. Needless to say, I will NOT return to Blackberry Bakery.
Jenn H.
Évaluation du lieu : 5 Manchester, NH
Blackberry Bakery is now in Londonderry at 44 Nashua Rd. New hours(as of this review) are Closed Mondays, Open Tue-Fri at 5am!!! Great for those using the Park & Ride across the way to get into Boston and other points south. Sat 7am-7pm and Sun 9am-3pm. They truly have such good food, friendly staff, and free wi-fi :) Don’t let the façade fool you! This is not a stuck-up and pretentious over-priced bakery. This was my second visit today. I tried a truly delicious, soft cinnamon twist with a sugar glaze drizzle and lots of toasted walnuts($ 1.75), a crumble-top lemon muffin($ 1.50), and their Sumatran coffee(carafes) provided by A&E Roastery(an award-winner, for I believe, $ 1.75). They have a small seating area with comfy chairs and a little electric hearth that is warm & inviting. The décor is simple and homey with rich warm blackberry colored walls and a cute hand-painted mural on the wall by the coffee bar and seating. I have to give a shout-out to Valerie who is one of the nicest and most personable front end people I have encountered in New Hampshire. Not to say that there aren’t nice people, but a lot of them are still a bit aloof. Not Valerie! She served me both times and she never had anything but a big smile and a happy attitude. A breath of fresh air in our normally reserved NH people! As a side note, they also offer cake decorating classes for those of us who fancy ourselves as closet bakers :) Today they had an array of cookies, pastries, cupcakes, cakes, coffee rolls, and muffins. Their look-books of cakes shows that they can do some really gorgeous special-occasion cakes as well. Give this bakery a try as an alternative to Dunkin Donuts or Starbucks and you will NOT be disappointed! **On Michael P’s review of 4÷29÷10: The owner is having trouble with the doorbell system. It is extremely loud out back with fans and ovens and other machinery running and he doesn’t always hear when someone is out front. They did add a couple of ‘jingle’ bells to the front of the register, so that customers can give them a jingle if he doesn’t come out right away. Please don’t penalize yourself and miss out on a great bakery :)