DG Cycles

Have been in a few times for tune ups, tire repairs, etc. although sometimes the prices seem a little high, the shop is very convenient.
Went in the beginning of summer for some repairs and they were addressed. Went in a couple of months later with the same problem fully expecting to pay for repairs. They fixed the bike that day and NO charge! I was very willing to pay for the service but they insisted I not pay.
That’s great customer service. Thank you.

Generally these guys try to be helpful and are courteous, Service can take awhile, over a week during peak season.

Fantastic shop, wonderful staff!
I love having a truly local bike shop. The staff is friendly and knowledgeable and respectful. They do great work, I’ve brought in 5 bikes so far, three that are back on the road, just needing tune-​ups, and two more than needed a bit more work.
They’re more than happy to do a quick fix, even 10 minutes before closing, which was fantastic, I figured I’d have to drop the bike off and leave it for a few days.
I’m currently in the process of finding a first mountain bike for my teenage daughter, and they were the first stop. They had several models to choose from, and several options for small sized bikes. They were patient, went over the features (without dumbing it down, which has happened other places) and encouraged extensive test riding of several different bikes (including ones they don’t carry) before my daughter makes a decision.
All in all, a stellar shop!

One of my favorite shops in the area. They speak the language of the roadie, mountain biker, triathlete, and even casual cyclist equally well. Great service and always friendly.

Good shop. When I was buying a bike recently I spent a considerable amount of time conversing with Eric from shop. They are very knowledgable regarding mountain bikes. I can’t speak for their road bike knowledge. They seem to really only carry what they like to ride, and what they’d recommend to their friends. Also knowledgeable regarding components, having tested many themselves or intently gathered feedback from customers. The few employees I talked to were passionate about the sport. Good option for custom carbon wheel sets. I’d recommend this shop, and I’m hard pressed to recommend anything.

DG Cycle in Londonderry gave me the wrong estimate for a part, said it would be two to three days. Took three weeks and the warm days were gone by then. In the process of installing that part, they removed and «threw out» my cassette, the employee tells me. He said come in and we’ll comp you a new one. Drove over, they don’t have the part in stock and tell me I’ll have to pay 10 bucks to get it ordered and it would hopefully arrive tomorrow. No apology. I know customer service, I know when you THINK a customer is trying to get something from you for free and I know when you’ve written that person off. I’m a guy who wants to ride his bicycle, that’s all. A bike shop is around to facilitate that, not get in the way and make you feel uncomfortable on account of their own mistakes. I can afford the part, but I’m not paying for something that was thrown out for no reason, not to mention that you don’t have one to give me in the first place. Very disappointed. I was hoping this would be a good place get support for my bike.

Always happy with the customer support I receive from Charlie. I go to him for all of my bike needs.

I got into cycling last spring when I quit smoking. DG cycles was the first shop I stopped at when I went on a search for a mountain bike. From the moment I meant him Charlie Goodspeed has been nothing but helpful in helping me learn the ins and outs of owning and maintaining a quality bicycle. He has kept me on the trail ever since (I break stuff often) and introduced me to the world of road cycling to help me become an better rider. Him and co owner Eric Donnell have taken me from a clueless beginner to somebody that is training for there first race this year.(VT50 here I come!!) Thanks Charlie and Eric, I walked in to the shop with a couple questions left with two friends and some really sweet rocky mountain bicycles!

This is a great local bike shop. I’m a fairly avid mountain biker, and was thrilled to learn that a shop had opened up in Londonderry. I break things enough that I’ve been in several times for repairs and replacement parts, and Charlie and the the folks at DG have always been helpful and affordable.
There’s a good selection of mountain, road, and recreational bikes. There are a good range of entry level and mid-​range mountain bikes, and they’ll order whatever other bikes you’re in love with from the brands they rep. I’ve even taken a couple of demo bikes out for longer rides as test drives.
The shop hosts rides on both road and trails as well if you’re looking for other folks to ride with.
Highly recommended!