FedEx Office Print & Ship Center

Shocking. I go in on a Sunday afternoon to drop off a pre-​paid, labelled box. The guy takes it and shakes it and says there is too much space inside. I told him that this was the exact box and packing that was sent to me via Fedex the week before. He said too bad, that he can’t accept it. Then he proceeded to rip open my box and look inside and say, yeah too much space…“and don’t you have any newspapers in your car or something??” I was shocked that he ripped open my package without asking and did not offer to tape it up. He should be fired for destroying customer property. I had to use my own tape to fix the box, then I dropped this off at a different Fedex store. It was Sunday of Labor day weekend, 2015, around 5pm. I did not get his name, but his name tag might have said «I-​N-​C-​O-​M-​P-​E-​T-​E-​N-​T,»
I will NEVER return to this store! Plus I am not sure I will ever use Fedex again. When you guys put people like this in view of the public, you ruin your image and drive customers away.

When you are in the store, or on the phone the Customer Service is tremendous. HOWEVER, if you send an order online, give very specific instructions, and ask them to call with ANY questions They will do whatever they please. They will not tell you about additional charges or fees, and they will print your project with out a proof, a phone call, an estimate, or anything.

I have had a couple last-​minute, semi-​complex printing requests that I’ve ordered online and picked up at this location.
One was several bound color copies of a presentation that I needed to pick up in the WEE SMALL HOURS of the morning. The store was open and everyone who helped me was actually helpful! They didn’t have the order completed when I arrived only because there were a few formatting errors that they wanted to make sure I approved. Katt was able to fix them quickly and get me out the door to my meeting with INCREDIBLE looking bound presentations! (The recipients commented on the paper quality and professional look!)
The second crazy request I had was having three single page adobe files printed onto huge posters. I could not have been happier when I picked them up — they all looked professional and sturdy. Katt was there again to assist me and I’ll be frequenting this FedExOffice whenever I need printing, binding, shipping, etc.
Quick Turnaround? Check
Helpful and Friendly Staff? Check
Easy Online Ordering? CHECK!

There’s something about Kinkos (forever Kinkos) that makes me feel like I’m going to be the victim of a gruesome murder every time I go in there late at night to print or copy…

I use this FedEx Office on a regular basis not only for shipping but also printing. I’m greeted there like Norm from Cheers every time I walk in and they do top notch work with regard to the printing and publishing they have done for me.