A1 Speedy Appliance

$ 175.00 charge for labor. Is that «average»? I don’t know. Had to fix my washer because it wouldn’t spin and drain water out. $ 154.00 for lid lock assembly. Arrived within two hours of my initial call. Job done within forty five minutes. Machine works. $ 326.07 total charged. I thought it was expensive or maybe that is the going rate?

Brian at A-​1 has been keeping our appliances humming for over a decade. He is reliable and thorough. It is especially convenient that a service call can usually be scheduled within a day. When an appliance needs replacement, he is straightforward about it, saving time, money, and agony.

We had them come out to repair the door switch on a dryer. The switch that when you open the door the dryer stops running. He repaired the switch and was here for only 20 minutes. The charge was well over $ 200. Really way too high for that job. I made the mistake of Googling the repair afterward. On Youtube: Unscrew two screws holding the top, pop open the top and remove the two screws holding the switch. Close the top return the screws. I also Googled the switch price. Anywhere from $ 8 to $ 20. Their charge was $ 90 for the switch. Way too expensive for the job involved. Next time I’ll check Unilocal and google first. I wouldn’t use them again and don’t recommend them.

After a Unilocal search, I called Brian this morning (Saturday) regarding a tenants washer that was not working. He was able to respond within 2 hours. After arrival, he diagnosed and fixed the issue within an hour. He had the needed parts on his van so it was a quick and painless ordeal. I must say I found his rates to be reasonable and within the price range I have paid for other appliance repairs. I would definitely call A-​1 next time for appliance repairs.

I had an issue with my washer not draining. Called and they came the same day and tech was able to diagnose and fix the problem is minutes. Only issue is the same as other reviews (the pricing). You are in the hole $ 60 for them coming out, so you feel forced to pay the crazy labor prices. I paid $ 170 for something that took 10 minutes on a washing machine that is probably worth $ 200. Will try elsewhere next time.

Had them come out for a dishwasher not draining. He charged me 200.00 for a 10 minute job! I complained about the excessive charge and he finally reduced it to 100.00 (still kinda high). I’m writing this now because he was out on ⁷⁄₁₇ and the problem has returned on 10/3…now I have to call someone else to handle. very frustrating. I would not call them back as I’m sure I would get overcharged again.

These guys sure know how to do it! My dryer was not producing any heat so needless to say all my wet clothes stayed wet. I called and was able to get someone out to my home in just a few hours (pretty cool!). The technician was very professional and explained the problem in words I could understand (who knows anything about dryer parts???). I found the price for repair very reasonable and was expressed by my overall experience with this company. I hope I don’t have another appliance fail but if I do I will use this company. Thank you!

Had these guys come out to look at my dishwasher for two reasons:
#1 top sprayer arm wasn’t moving
#2 it leaks water when you run it
They come out, I explain to the technician, just like I did to the owner when I placed the call initially, that I had already disassembled most of the dishwasher because I looked up the top sprayer arm problem online and they said it was most likely caused by some blockage resulting in low water pressure. So he asks a lot of questions and starts looking through things. Turns out the only part I didn’t remove, the top sprayer arm itself, was clogged up with hardened food debris causing the problem.
This is where the problem starts. The technician either has another stop, or wants his day to end, because he tells me, «your dishwasher doesn’t leak water.» O… K… Do you really think I called you out here for a bullshit problem? I’m a dishwasher hypochondriac? So I pay the man $ 150 for like a half hour of work, no parts required at all.
SO GUESS WHAT?
I run some dishes through my dishwasher to confirm both items are fixed. Top arm sprays right now, but there’s a puddle in the floor when it’s done. Gee, what do you fucking know, it leaks water it would seem.
So I call them back and politely inform them they did a half-​ass job. The owner wants to bitch and moan at ME about how it’s such a chore for them to finish doing the job I’ve already paid them for and to tell me he’s going to charge me even more money. Then he acts like I broke my dishwasher trying to troubleshoot the problem myself and concealed the fact I had worked on it myself when I was 100% honest with the owner when I placed the initial call and with the technician while he was here. So I go ahead and make an appointment with the knowledge in the back of my mind that I’m not paying for another cent of labor because their technician was too fucking lazy to troubleshoot the problem while he was here the first time. I would’ve paid for parts required if they didn’t try to gouge me on the price though.
I’m pissed off about their sorry ass service, so the day in between appointments I take approximately 10 minutes to figure out where the leak is coming from myself (turns out, it only leaked while it was draining waste water), and go buy the part I needed and install it.
I would never, ever call this appliance repair service because they are fuckups and they refuse to make things right. You don’t get paid extra for fucking up on planet earth assholes.
UPDATE:
Brian, you’re a liar, flat out. I didn’t fuck up a thing disassembling it. You still have no idea what was actually wrong with my dishwasher, but you want to speculate and pretend like you know anyhow. YOUR technician only bothered to address ONE of the TWO reasons for the service call. It took me, a total amateur TEN MINUTES to figure out it didn’t leak during the normal cycle, so maybe it leaks when it drains? Then you whined like a child about making it right, demanding more money for labor, because YOUR technician didn’t spend another few minutes troubleshooting. NEWS FLASH!!! Doing people right means YOU eating the labor to come back because YOU fucked up, not me, and charge me for any additional parts required. Wanna get crazy? I’ve had other, much more ethical repair people eat both the labor AND parts when THEY DON’T DO THEIR JOB RIGHT THE FIRST TIME!!!
And one more thing, I forgot to even mention how your technician didn’t show up when he was supposed to, and that I had to call YOU about it to find what was going on rather than the slacker calling ME to tell me what was going on.

The do come out quickly but over charge by a mile. I was charged $ 100 to replace the rubber lining in my dishwasher. It doesn’t fit correctly, still leaks, and retails for $ 9.95. The $ 100 was on top of the $ 69 service charge. I know they get some labor in there but it took him 30 seconds to put in and like I said doesn’t fit and still leaks.
I am just buying a new washing machine but will definitely not call this outfit again!

What’s worse than a broken washing machine with 2 kiddos and 2 dogs and a husband? Well lots of things, but a broken washer is certainly a pain. I called these guys to see about getting my machine repaired since I really wasn’t trying to spend a bizillion dollars on a new one. $ 69 service call, pretty standard, and goes towards the cost of any repair work they do. The repair guy Tim was very nice, prompt and professional.
A little background, I had 20+ year old Maytags. Tim told me it was one of the best machines ever made and they don’t make em like they used to. I’m not sure if that was legit, or just the repair man trying to sell his services but he was friendly enough.
The estimate was too expensive for me, $ 350+. New pump, new belts, etc. Even after he called his boss to see if he could discount the parts it was still gonna be over $ 300 and on a 20 year old washer I wasn’t feeling it. Ultimately I’d use them again if I needed repair services. They were up front and professional and seemed very competent at diagnosing the problem. I ended up getting a new washer/​dryer set at Friedmans, you can see my review update about it.

Thank you Brian for such excellent service and coming on Sunday! Without your quick response my dinner party would have been a disaster! The price was fair and comparable with the service.

A1 Speedy Appliance came out in a couple of hours and were just a bit late, but still totally acceptable for a same day call. They accurately diagnosed the issue with my leaking washer for a fair price.
However, I completed the repair myself after buying the part online. The job was done in less than 5 minutes and only required 5 easy steps.
I appreciate their accurate diagnosis and I know it is a business, but the labor was really quite expensive for a 5 minute job.
Overall, they knew what to do. However, if you are comfortable with DIY, you should consider it.
Thanks, A1 Speedy Appliance!

I thought I got a good deal on a washing machine until it didn’t work. Brian at A-​1 Speedy Appliance came to my rescue. He was very punctual, professional, and fair. I would highly recommend him. :) Brian’s my guy from now on!

Brian has been servicing my various appliances for years and he is the best! He knows if he can or cannot fix something and that is key. He is definitely «Speedy» too!

Noticed that the frig stopped working yesterday (ice and icecream had melted). Called A1 at 8am this morning and Brian was at our door 2 hours later. Quickly diagnosed the problem (broken heater so frig wasn’t auto-​defrosting, which caused ice build up to the point where it wasn’t working), had the replacement heater part in his truck ($ 130) and swapped it out after a manual defrost with a heat gun. Very quick. Very pleasant process. Recommend Brian and A1.

Reliable smart same day service fast, in home! I was worried the dryer could start a fire from the noise, not only did Brian give a same day quote but with perfect service… he didn’t charge me for any ‘surprises’. Even checked the washer and was done under an hour. One more thing to NOT worry about!

Could not get this outfit to give me an estimate over the phone to fix my Kenmore washer even though I already paid for a diagnostic and I know exactly what the problem is. What a joke.

Class A Service Received.
It just took one phone call explained the issue with my dryer and Brian was out to fix it with no issues or long waits. he arrived when he said he would.
1. parts on hand
2. had all the correct tools
3. cleaned up all left over parts and packaging
4. explained about the type of machine I have
5. price was as quoted did not try to add any additional labor that was not needed
any future issues I may have with my appliances I will be calling Brian.

My inlaws just used Brian (owner) for the first time. They were pleased with his promptness and service. They have an old refrigerator that they love, so wanted to get it repaired. To change the thermostat, melt a block of ice on the coils, labor it came to $ 279. I’m not sure how reasonable that price is.
They appreciated his hard work and plan to use him again in the future with other appliances when needed.

I called A1 after I had bought a part for my washer that I thought I could fix myself. Unfortunately repairing an older washing machine is sometimes easier said than done.
I called around to a number of repair companies and while they would repair the washer, they would not use the part I purchased myself. When I talked to the owner of A1 (Brian) he told me he had no problem using the part I purchased if it was indeed the part needed for the repair. He told me what to expect and that if another part was needed, he would get the part to complete the repair.
Brian arrived on time and told me I was fortunate to have the correct part and he was able to get the repair done fast.
I’ve learned my lesson of attempting DIY on an appliance without a manual. I wasted almost 2 weeks ordering a part myself, waiting to receive it and attempting to do a repair. It’s good to know there are companies like A1 that will finish a repair for us DIYers. I will give A1 a call the next time my appliances need repairs. Great service that I highly recommend!