Delta Air Lines

I fly over 100,000 miles per year for work! And I do have choices of airlines to use and Delta let me tell you, you are last on my list. Your employees are rude! Specially Leticia who is at the gate this morning. Gate 1! She is rude and arrogant! Last time I fly Delta! Closing my Delta credit card go FU yourselves!

Flew to cancun from LAX with delta. On a 5hr flight there was no food, minimal flight attendant service, no booze, very tiny seats. Overall, not a good experience.

This was just from one round-​trip from Orlando (FL) to John Wayne (CA):
1. Outgoing — Changed flight the day before and moved me from a window to a middle seat without alerting me. I got the «We’re doing our best» crap when I realized this and brought it up at check-​in.
2. Incoming — AGAIN, they changed flight the day before and moved me from a bulk head COMFORT SEAT to 8 rows back without an explanation nor warning. Connecting flight in Atlanta was cancelled so instead of 1 hr layover, I had to wait 3 hours for the next flight.
Calling them Monday to cancel my Delta American Express, cancel my Skymiles, and cash in all my points for magazines.

After finding a ticket on ITA Matrix, I booked Flight 2204 Boeing 757 First Class from LAX connecting to Flight S22 Airbus A320 First Class to Charlotte, layover in Salt Lake City, July 17,2015. It was quoted as $ 464.10. The Delta clerk assured me that it was available, so I booked it for my mom. My mom texted me, stating that her flight was COACH. I called Delta and they told me that it was always coach and was never first class. REALLY?! I won’t be using Delta in the future!

Horrible experience delta delayed the flight 50 minutes then took over 40 minutes waiting around for a gait… Driving would have been faster from sfo to lax.

Will never fly Delta again, going to cut up my card. The most uncomfortable flights I have ever experienced. Northwest Airlines where did u go?

We went to Costa Rica, June1 2014 after 2 hours in the air we had to comeback to LAX due to problems, I’m glad we came back but my problem is that, they gave us 5 different times for our departure, and we lost connection in Costa Rica, they didn’t offered nothing more than a $ 50 give card for our trouble… when in reality cost me more than $ 50 …WORSE AIR LINES EVER!

My husband and I always fly Delta, we even have miles with them. They are usually fine and sometimes great but that’s the problem their customer service is never reliable. I don’t know if I’m going to be treated with a friendly smile or an annoyed look. I’ve had the best customer service with Delta and the worst. I wish Delta would up their expectations of their employees. Especially when it costs so much to fly anymore, all I’m asking is for consistent good customer service. To their credit, I always feel safe and comfortable while flying with them and some of their staff is amazing. I just feel that all their staff should be friendly and helpful.

As always, it is a pleasure to fly into LGB with Delta! Great alternative for short haul flights!