Elizabeth Shutters

Excellent service, good value, timely response. The shutters are easy to clean and definitely add a finished look to the room. If you have non-​opening windows up high, the shutters really are pretty on them and reasonably easy to clean.

From sales to installation to product, very pleased with the whole process. The shutters look amazing and add a warmth and coziness to the rooms.

Love my Shutters! Got them throughout the house. Received excellent advice on having doggy doors installed for the sliding glass doors so our pets can still come and go as they please!

I had a great experience with ordering shutters for my house on two separate occasions. I loved the look so much when we first purchased for living room and bed rooms, that we then ordered for family room. These are expensive, well made shutters. I ordered the large slat style shutter… which to me has a «cleaner» look. Deb was a pro, and so were the installers.
I had estimates from 2 other companies. One was costco. They couldn’t even make for my windows, because they are a cookie cutter type shutter.
Elizabeth Shutters are custom made. Quality and craftsmanship is superior.

Experience with Elizabeth Shutters has been good. Installation was quick and installer was professional. Sales person was upfront and honest. Will do business again and recommend.

I am pleased with every aspect of my dealings with Elizabeth Shutters. They look fabulous, and are perfect for the windows along the side of my house that face the neighbor’s driveway. The salesman was helpful, and the installers were very pleasant, and very efficient. The shutters themselves are quality workmanship. I’d do it again in a heartbeat.

My experience with Elizabeth Shutters was top notch. They were installed 3 years ago and they are one of our best investments. Even with energy efficient windows they made a difference in our energy bill not to mention creating privacy anytime, day or night. Elizabeth Shutters has the best value and the best construction.

I have used this company for years and have always been satisfied with all aspects of the purchase including the scheduling, measuring, installation and price.

My experience with this company has been very positive.
They’re clear about their services & prices.
They measured some tricky, custom windows v carefully and delivered a beautiful result on schedule.
I plan to use them again in the future.

Love the shutters. The sales agent was knowledgeable and a joy to work with, suggesting valued recommendations. I was so please with my first shutter order, that I had the sales agent return and ordered shutters for 3 additional windows. The installers were on time and efficient. Appreciated the companies frequent and informative updates regarding order and delivery

Everything was top notch through the entire experience. The salesman was very professional and answered all my questions. The installer was professional and did a quality job. I also thought the price was fair. I would highly recommend you to anyone considering shutters for their home

Would not recommend this company at all! They made so many mistakes in their measurements, had to come out four different times to measure. The installers didn’t put anything down on our hardwood floors. They made a big mess and i had to clean it up.

We hear great things about this company and did have our shutters done with them. then just couple of weeks ago my husband called and told them that the shutter was cracking and needed to be looked at and repaired. Well for some reason they wanted a picture send to them and said it was water damage and it would cost 200 dollars. It was strange because there was no water damage and we told them this. They finally did send a man to come and repair and it was not water damage and it was just falling apart. It is not even two years old and we asked WHY? The repair person called the office told them it was not and to not charge a fee. The man did and after about two weeks we get a bill in the mail and they said the man was new and that it was to be paid for and then changed the story to moisture. The man was not new and did know what he was doing. My husband called them back and as the story goes the lady wanted half of the money due because of the travel time and still said the man was new. I do not like companies that are back and forth on there word. The man fixed some other issue on the shutter and my husband agreed to paid 100 dollars as to shut her up and not make more out of this problem as to cause us a problem. I would never recommend them and go back to them. I like people who come to look first and then speak and not cry about the money. Bad firm and just watch out if you need a repair job on any of their products.
So far the rest of them are holding and would really hate to have them repair anymore if needed to.

I’ve had my shutters now for several months, and they’re beautiful. The installation was professional, clean and fast.
I had one problem, but I caused it. I was cleaning one of the windows before the installers came. I broke the glass as I was cleaning it. This disrupted the installation on one window until I could get the window repaired. I offered to pay for the installers to come out a second time to finish the installation, but I wasn’t charged. Elizabeth was very kind about helping out.
I’m very happy with the product and service.

Sorry that I can not echo previous reviews. Bottom line is our experience with Elizabeth Shutters has been one of the poorest experiences we’ve ever had when it comes to work on our house. They are about to come out to our house for the fifth time since the installation to repair their shutters. It hasn’t cost us money for the repairs but my feeling is their product is shoddy and the person who came out to do the measurements has no clue. I would never use them again and told them to remove us from any list of references in the event they gain new customers by referrals.
If you feel like reading what I believe are valid «gripes,» see below:
1) The little piece of wood at the bottom of the windows which contains the «clips» to close and secure the shutters are so high up on the sill, it makes it impossible to pull out the windows. In essence, when we clean the windows, we need to unscrew the wood to get them out. Note at the original installation, they permanently secured the bottom wood. The repair guy had to come out to make the screw visible so I can pull them out. It is a pain in the neck and, heaven forbid, if we need to get out of the house quickly thru the window, our only option would be to smash the window out. Too bad I noticed it the day after they left. Even the repair man said it was a poor design choice.
2) The «accordion» shutters that open over our 12-​foot sliding glass door have needed to be repaired several times. They fall off the «runner» at the top just about every time we use them.
3) The shutters, when you flip them up to keep the light out, keep falling back down.
4) The sun is not kept out as good as it with heavy duty drapes. Expect any rooms facing east to be drenched with light no matter how closed the shutters are.
I admit the shutters do look nice which is how we got suckered into this. But I would never, ever do business with this company again. I would tell my worst enemy to bypass this company.
Update: June-​2012
The company eventually came out to do all the fixes we required. Had a bump in the road when we got a call the morning of the first appointment saying the repairman had to cancel. It was an inconvenience but fortunately, the repairman who came out for the rescheduled appointment, took care of a couple things we did not originally request be done. Bottom line, we were pleased with this service call.

Good quality shutters although on the expensive side. I have shutters from two different companies and Elizabeth shutters is definitely of higher quality. Installation was done professionally.