Go Green Dry Cleaning

I brought my favorite dress here to be dry cleaned. I’ve had it dry cleaned numerous times in the past with out issue. The color was taken out of the skirt, Kevin had the nerve to tell me they followed the directions, it was not their fault and that I should take it back to Anthropology to get my money back. After much discussion he gave me $ 100 credit for dry cleaning only — no tailoring. But, do you really think I’d come back here for dry cleaning again? I don’t care if they followed the directions to the letter. The issue is I brought it to them in wearable condition and am leaving with a $ 168 dollar dress ruined.

This is my favorite dry cleaner. When I had a weekend beach house in the area, i used to transport regular laundry from home to do them here. They do an amazing job with man’s shirts… it was pretty expensive like $ 3 – 4 per shirt however the shirts come back soft and clean. I’ve spoken to the owner many times and he actually cares about getting your clothes back to as good of condition as humanly possible. One time I left my husband’s suit in the back of our car (which we did not drive for a whole winter)… but the time I found it, it was covered with mold since our car was parked next to the water. It was a pricey custom made suit so I took it to Go Green to see if they can salvage it. Go Green owner put it through the wash 9 times and the suit came out good as new (only charged me the reg suit cleaning fee). I have since moved out of the area — and I wish there is a Go Green near me.

It’s expensive, but they do an excellent job, and your clothes come back like new. The way your clothes are returned to you, it seems like they cared about them.
As a marketing tool, they should really include info on why your clothes are better cleaned there than by conventional dry cleaners. Like, I’m sure they are, but I don’t know why.
The store is peaceful and leaps and bounds above any competitor in LB. I tried it because I had a LivingSocial deal. While GGDC is expensive, you get what you pay for.

Going green has a huge price tag :(
Tried this dry cleaners because I was lured by the benefits of being green, the pick up/​drop off service, and my initial experience with a friendly employee behind the counter. It was ll down hill from there.
The first time I brought in over 15 mens shirts, 2 pants and one suit. The bill was $ 98! I waited all day Thursday for their delivery, which never came, so I called and they said it would be Friday. This felt similar to waiting for the cable guy, because who wants their dry cleaning left on the front porch on a muggy day in August?
I figured I give then a second try. This time I sent in about 8 shirts, 2 pants and a comforter. $ 107! Ok, so it’s pricey… but then they mix up delivery again and claim they don’t have my credit card on file. They used my credit card, on file the 1^st time… come to find out their «file» is a little notebook left on the counter. So instead of getting a delivery, I had to come in, pay for it in person and pick up — what was I paying so much money for? The lady behind the counter this time around was very nasty — on the phone and in person.
I will definitely be on the lookout for another organic dry cleaners, but have no intention of returning here.

I brought several items to Go Green Cleaners on July 5^th. I would have brought them sooner, but they were closed July 2, 3, and 4^th for the holiday. I had one cocktail dress with a few stains I needed dry cleaned for that Saturday (July 9^th) and the rest of my items could be finished whenever since I would be away all that week.
I told the girl all this, and she put in for delivery of the cocktail dress on Saturday and pick up of the other items whenever.
Saturday came, and I did not receive my cocktail dress. Since I was working and the shop was closed by the time I got home, I went ahead a packed for my vacation without the dress.
I returned from my vacation and put on my cell phone. My voicemail was immediately bombarded with five messages from Bill at Go Green Dry Cleaners demanding the $ 27 balance. Each message was ruder than the next.
I returned home, and went to get my mail from my landlord. She handed over all the dry cleaning I asked NOT to be delivered, including the cocktail dress I paid separately for that was suppose to delivered that Saturday before my trip. I looked at the cocktail dress and NONE of the stains were removed, actually, it looked dirtier than before. Now I was angry, not only did I not receive my dress for my vacation and it wasn’t cleaned properly, but my landlord was involved and I had a chain of harassing voicemails from a business that provided a poor service.
I went to Go Green the next day and returned the dress. The owners weren’t there, so the girl put the dress in to be cleaned again.
I returned the following day, and spoke with Kevin (the other owner). I explained the situation and my general dissatisfaction with the poor service and harassing voicemails from his partner. He simply gave poor excuses («I was away, too,» «Bill is forgetful»,“Bill can sometimes be rude,”), and insisted that the cocktail dress I returned the previous day was cleaned multiple times and the stains could not be removed (by the way, there was no evidence of this, my dress looked exactly how I left it with a post-​it attached that I was «angry»). He insisted I pay the remaining balance despite the harassment and poor service and accompanied the transaction with even more excuses about his partner being forgetful and pushing the blame for bad business off of himself.

Wow, wow, wow I am impressed. So I was on a layover and just came in from a red eye and I had spilled hot wax all down the front of my uniform skirt. Sleepless and dreary, I dragged myself here because I needed my skirt clean and professional looking for an early flight tomorrow.
It was 10:30 am and I was greeted by friendly smiles and a «wax? Sure, no problem, it will be ready by five.» My mouth dropped to the floor when they rang me up for $ 7.40 at five o’clock. My skirt looks perfect, and this would have cost an arm and a leg and an anxiety attack in Manhattan.