GoWireless Verizon Premium Retailer

I went in one day in shorts and a t-shirt…and i was basically ignored and i was going to write up a crappy review. But then I went again the following day. And the manager there helped me every step of the way. I am not sure if it was because I was wearing a suit and tie. But al of my questions were resolved in a professional manner. I would highly encourage this place to anyone, because they don’t make you feel pressured to buy stuff. I will most definitely return to this place once I want to get another phone.

This was the best experience I’ve ever had purchasing a phone, because let’s be realistic, it’s not the eastiest/​fastest process!!! But I had an intelligent, friendly, and very knowledgeable man named Raphael assisting me and guiding me through buying a new iPhone 6! This is the best experience I’ve had yet! I highly suggest you ask for him when you come in!

Chose this Verizon location because of the Unilocal reviews. Absolutely no regrets. From beginning to end, Raphael was very kind and patient with us and our indecisiveness on which plan to get. He broke down the many options available to us as many times as it took for us to feel sure about which way to go. Raphael was with us every step of the way and not once did we ever feel pressured or rushed. I am very happy with my decision to join the Verizon family. Raphael definitely made it a very pleasant transition for us. Thank you!

Raphael gave us excellent service without trying to upsell us every other second. I would be back just because of him.

I just stopped by to purchase a new phone charger and got a great story out of it. I walked in at noon on a Tuesday, and found three salesmen behind the counter and no customers in the store, and one very courteously asked to assist me. We found a charger that he believed cost $ 15, but he wasn’t sure. He tried to ring it up — no luck. He grabbed another — still no luck. Then another — the item just wouldn’t ring up in the system. And at the very moment he appeared ready to type in the bar code number to get the price, his cell phone rang with one of those loud EDM rings, and upon checking it, he determined that he had to take it IMMEDIATELY. He turned away, apologizing, «Sorry, I have to take this.» One of the other salesmen approached from the back room, but by then I had determined that something was seriously wrong with this store, and I left with my $ 15 (or whatever) still in my pocket.

One of the best Verizon retailers I have ever been too!
I walked in wanting to buy a new iPhone, and I was blown away with how amazing all of the employees were. Super helpful and nice.
I recommend going in and seeing Michael, he helped me get the phone I wanted and had AMAZING customer service!
I will be going here for all of my future Verizon needs!
Awesome store, awesome employees.

This is the BEST Verizon store ever !
I had lots of technical issues with my phone and i even took it to genius bar but they just told me to do the factory setting. Of course they just showed me how to do it at home. Once I got home, i just had no clue lol… so I came to this Verizon store for help. Daniel Chapa is the Guy you go to… he just knows what to do with anything and everything when it comes with phone issues.
I went to the store around 3:30 pm and I was waiting but it took a very long time to fix my issues so I finally picked up my phone at 8:30 pm when they closed. Daniel was so patient with me and my phone problems I just do not know how to thank him.
my phone is fixed just like a brand new phone and I am so so happy about this.
Daniel showed me, from the moment I walked in to the store to the end, what customer service is all about. period.
I will drive to this Verizon store for any issues with my phone.
Daniel is THE BEST.

I drop in to this Verizon store often for technical issues and the newest cell phones. The staff is very helpful and courteous! Make out a point to ask for Daniel or Amos they are the best!!!