London Boat Rentals

Wonderful ! Great service and amazing time. You can bring whatever you’d like even your pup!

I am just curious… why does London Boat advertise a $ ¹³⁹⁄₂ hr boat ride special with Living Social on their website, yet it states this offer is over? I went to their «contact us» page and emailed London Boat Rentals (twice in fact) but never heard anything back… so I was just wondering why they (or any business for that matter) would advertise something on their website that is over and no longer valid… strange

Great time. Sarah and David were great hosts! Would def do this again. Boats are easy for non boaters to operate. Seats 10.

I had an amazing experience on the phone today with Madison. I have to call a lot of places for my job to book different events. I work with children with autism so booking entertainment is something I do often. When I talked to her today, she was super nice and helpful. She gave me every single solitary specific I could’ve asked for and gave me lots of pointers about the best times to come. Definitely put me at ease and I’m excited for our trip!

From the time of booking to the very end, I was pleased with London boat rentals. Sara was pleasant from start to finish, the boat ride was fantastic, the boat itself was great. I mean it was all around phenomenal.
The location would be hard to find but again they did a fantastic job of displaying signs so you know where to go. NO COMPLAINTS!!! ZERO … None!!!
I will DEFINITELY be back and highly recommended this place

I made a reservation here for my boyfriend’s birthday and it was a great choice!
The only trouble we had was finding the place. It is a small office with an entrance that is not visible from the parking lot. Once we found it and walked in, we saw that the staff was very friendly and helpful. The brief check in was very easy. There were two staff members on the dock to help us into the boat and they were both helpful and welcoming.
When we got onto the boat, we found it to be clean and spacious enough to seat our party of 8. The boat ride was pleasant and returning the boat was just as easy as picking it up.
I would definitely recommend coming here!

LOVED IT
We took our family here for a two hour electric boat rental (living social) and everyone had a great time.
Reservations — super easy to make over the phone and very friendly
Confrontation — we had our boat ride today and it was sprinkling in the morning and very gloomy so I was worried that we weren’t able to boat today. I called the company in the morning and left a voicemail regarding my concern. Within one hour, someone called me back and said everything was good to go.
Checking in — great customer service. Very fast and simple and docked our boat quickly
Boat — clean, easy, spacious, perfect!
Return — we had trouble getting close to the dock when we were done. One of the staff actually hoped into our boat to help us dock properly :)
Would definitely do this again and highly recommend to others!

A great activity for kids and adults of all ages! I bought a living social deal for a 2 hour ride and it was a great time. They provide life vests for kids, coolers, & ice! I made a reservation for Saturday at 1:30pm and it was quite busy! The office/​store front had only one person working when I arrived and she was quite slammed with numerous groups, so if you’re planning on doing a duffy boat on the weekends I’d recommend coming at least 30 mins before your reservation time to get checked in and listen to the quick orientation. I do wish they included a better map of where you are allowed to drive the boat around. Our party thought the map was quite confusing and wish there were either clear instructions written or a map with some landmarks like restaurants, etc. to better help customers.

A Duffy boat ride is the best because it’s basically a party. But this party is usually a potluck w no cooking, this party has an elite invite list, this party is the fastest to clean up, and this party is timed, so you have no lingering guests or latecomers. The lack of bathrooms is the only drawback because peeing is fun.
Load up properly because theres no liquor store within walkng distance. Easy access (free parking, for now before Ballast Point blows this place up). For the pre and post party options it’s near the most underated drinking establishment Crab Pot and pretty much attached to Malarkey’s, which on this Sunday has ten dollar bottomless mimosas and live jazz.
Hint; downtowners can Aqualink to the marina instead of ubering.
Staff was cool. They supplied a small cooler w ice and an aux cotd for my apparently 90s heavy playlist.
Staff was cool. Boat was cool. Ours was named Hillary.

Went here for my wife’s 30^th and got a 12 ppl duffy. Awesome boat, great customer service. Would do it again.

Had a wonderful Saturday afternoon with great friends and my family while we were in Long Beach for the weekend. Ate at Malarkeys and decided to end the afternoon with a boat ride. It was a scenic marina with tons of other water activities including kayaking and jet skis.
12 of us were able to fit in a boat comfortably. Pricing was reasonable considering the surrounding area and the amazing customer service.
The staff that helped us were friendly, great with the kids, efficient, and good at instructing us on how to drive the boat. I was even able to buy a sweater since it was surprisingly chilly (btw the owner said they are redesigning to store to add more merchandise!) And yes, the new owners happened to be there and were just as pleasant and accommodating.
It was a beautiful day and riding around the marina was a lovely experience. We can’t wait to do it again :)

I want to believe that our experience was isolated. Every other group that we saw seemed to have a flawless, wonderful time… Us? Not so much:
1. I clearly annoyed the lady at the desk by calling for directions, but it’s not my fault that iPhone’s GPS dropped us just shy of the actual location. (Sorry?)
2. I further annoyed the front desk woman by calling to inquire about additional parking. We’d circled the FULL parking lot six times and were worried we might be late. Again– I had no clue that we could park outside the small lot with no charge. That’s actually pretty awesome! :)
3. The front desk woman began visibly plotting my demise when I asked for clarity on the cost. We had a Living Social deal that expired between making the reservation and taking the actual ride. Usually businesses honor that, but whatever– no biggee! I just wanted to make sure that we got credited the correct amount. Honestly, I’m still not sure if we did or not. She was so visibly annoyed that I just dropped it and let her guide us along…
4. We were put in a boat with a repetitive high-​pitched squeak. The faster we went, the worse the chirping squeak was. OMG it was SO LOUD! I took a video, and all you hear is rah-​RINK-​rah-​RINK-​rah-​RINK-​rah-​RINKKKK!!! (Attached)
5. If you thought she hated me before… I TRULY annoyed the front desk girl by calling from the water to tell her that our boat squeaked and to see if we could swap it out for a normal sounding Duffy. She told me to call David on the direct/​emergency line. (Honestly, the squeak was so loud, I HOPE she said «David» because we sure committed to it and used it the rest of the day!)
6. We called the «emergency» phone number three times with no answer. Poor David was by himself dealing with every single other boat– and there were a TON! Usually rental places have two guys on the dock… We thought that was odd, but oh well… David was great. He swapped our boat out and away we went!
7. When returning the final boat check sheet to The Front Desk Girl Who Hates Me, even my mother commented on her focused angst. I can’t stress this enough, she was super nice to EVERY OTHER PERSON but me. A family of five got smiles while I stood there… Literally, she turned to me and almost rolled her eyes when I asked a question.
I had my two retired parents with me, and I didn’t sign up for Squeaky Bitchfest 2016. :(

This new owner London Boat Rentals, has refurbished the Duffys. They ride much smoother. We had a deal from the other place that expires in a few months. They were nice enough to honor our agreement under the old ownership. Anyways, the boats are comfortable and can usually hold 6 to 8 guests comfortably. We usually bring dinner. The bay is projected and calm. You can cruise Alamitos Bay and go into the Naples canals. You can see everything in about 90 minutes. The price is reasonable and they have specials.

I am born and raised in Long Beach, and have seen the Duffy Boat company’s in and out of this location numerous times as most of you have. For years my family, who is extremely familiar with boats, has given each other the gift of a Duffy Boat gift certificate as to enjoy a slow paced evening with family and friends. With the change of companies so often, by the time 6 or 8 months go by, the certificate has not matched the name of the sign on the Duffy Boat office door. In the years passed the incoming company has always honored the out going company’s certificate as to appease the costumer as it is a frequent occurrence and to keep the costumer wanting to come back. I have a certificate that was given less then a year ago and now the current company London Boats will not only not honor the certificate but was so rude and went on about how Nordstrom doesn’t except Macy’s gift cards. With poor costumer service, horribly maintained boats, and another buyer on their heels I’m assuming, I’d hope they would have been the company and the change that this operation needed, obviously NOT! Hoping someday someone will get this Duffy Rental business in LB right. We have an amazing market for it but unfortunately this company won’t last even as long as the others. I’d suggest if you have a certificate from them to use it in the near future, or you too will be out a couple hundred bucks.
P. S. My gift certificate was from Pelican Joes.

³⁄₂₃. Wow what a crazy turn of events!!! Matt the REAL owner of London boats touched base with me today. Turns out Irene N isn’t affiliated with this group. Crazy– tangled web! Crazy situation and all we did was rent a boat!!!
Long story short — Matt confirmed our march reservation wasn’t on the calendar– reservations didn’t calendar our time so they didn’t call us to cancel. Ok I give them that — new business and training office staff isn’t easy. Hopefully that won’t happen often. I highly recommend confirming your reservation twice!
Matt offered a 3 hour credit to apologize for the mess. I really appreciate the gesture. It’s still double the 15 price. for a local that wants to enjoy the water, it will be out of reasonable range for regular visits unless we snag a Living Social deal.
³⁄₂₂. I’m sorry to say that Unfortunately London was the owner and operator — it was March 6^th this year when we were not informed of the cancellation. Pretty upsetting to get there with guests and a picnic lunch to be told all boats were cancelled. Even though you don’t name your vouchers a «membership» — 20 hours/​20 vouchers for 1 hr each.
All I’m saying is in 2015 we paid $ 525 for 20 hrs of boat time, yes it was the previous owner. However your rate is now. $ 1299 for 20 «vouchers» or 20 hrs. That’s a BIG increase. I hear you’ve updated the boats but at who’s expense?
We are local Long Beach residents. We love to support local because we know we keep you alive in the off season. Im really sad because the rates make supporting you improbable.

2^nd time renting a Duffy from this location. (However, I believe the company name was different the first time) anyway! Both times I’ve used Living Social vouchers and I was able to book without hassle, and the same week of calling. Pretty often when a company knows you’re using a voucher, they push off your availability for full paying customers. That’s not the case here though.
The brunette girl working the desk was nice, and helpful. As well as David, who was working the dock. The staff was friendly and in great moods. They also give you complimentary ice for the boat if you bring drinks.
With the weather getting warmer, I definitely plan on coming back very soon. Always nice changing it up and taking a Duffy out in Naples instead of Newport.

I booked this place through a living social deal, and am so glad I did. My friends and I arrived by limo so we were a little bit tipsy (some more than others). I believe her name was Michelle was so welcoming and thorough with explaining directions, rules, and even joked with us about how important is was to NOT go to the sand area, even though there was a bar there lol. The boat was clean, aux cord and radio worked, everything was perfect. They even have coolers and ice to use for your excursion. We had such an awesome time that we are already planning to come back soon. Score, happy dirty thirty to me!

I took my girlfriend out yesterday for Valentine’s Day and I cannot express how incredible they were to us! Not only was the price outstanding, but they went above and beyond to meet our expectations. I had a minute to speak with the owner and he was such a rad dude, HUGE THANK YOU to you guys for making our little holiday so awesome. We will be back in a few weeks for a birthday! Cheers!

Had an absolutely wonderful time. Owners were incredibly hospitable, and the boat was clean and seaworthy. Bonus that you can bring your pup on the boats with you!

I use to rent duffys from this location a few times a year and it was great.
I called tonight to reserve a boat but was shocked and disappointed at the price hike.
It’s too bad because it was always a fun thing to do. Needless to say we will not be supporting this business anymore.