Reddy Urgent Care

I would say this is your average dental office… no point in making friends with the staff. Nothing special to see, really. Just to get work done and it’s bye bye.
Seriously, staff should be retrained on better customer service. Location is in DTLB so you know parking sucks. Right upfront, there’s a few 2hr street parking. If none are available when you come visit, good luck finding a spot at rear.
We had an appointment made but even then, it took a good 15−30min wait to get seen. We had to come back a second time for follow-​up (just walk-in)…it was the same wait!
Sadly, I wouldn’t recommend them to anyone. Onto the next!!!

Absolutely the best urgent care I’ve been to. Even though it’s on the other side of town from me I’m so glad I went. The first star goes to the short wait time of maybe 5 minutes. After that the physician’s assistant saw me within seconds of turning in my a paper work: star number 2. I had 2 nurses handling everything I need from intake to tests: star 3. I saw the doctor within seconds after being placed in the exam room. He was kind, funny and knowledgeable: star 4. Then he made sure my prescription was going to the right pharmacy and had funny banter: star 5. All this service on a Sunday! When most urgent care centers are clean at best, the staff here goes above and beyond!

I was in a car accident literally across the street. I was in a lot of pain, walked in and said «I was just in a car accident across the street and am in a lot of a pain.» She looked at me and said «We already took our last patient for the night.» And that was it. No help, no sympathy. Just apathy. Thanks Reddy Care for absolutely nothing. Can’t even help someone that was injured in front of your urgent care. Way to go.

A few months ago I broke out in hives all over my body. I was having an allergic reaction to something and went in to make sure it wasn’t something else. I can’t remember her name, but the lady that looked at my rashes said I had ring worm all over… I looked up ring worm and it did NOT look similar at all. I ended up going to the ER at a nearby hospital to get a second opinion and they pretty much laughed when I told them someone at Reddy Urgent Care said I had ring worms. They gave me Benadryl and it ended up going away after a few days.
I had a good experience the first time coming to Reddy but after this huge mistake, never again.

After spending a day and a half trying to find an urgent care or PCP that accepted my insurance, I had just about given up!
I drove by Reddy Urgent Care and God said just go there. I’d been here before as a cash patient and I figured if they didn’t accept my insurance I’d just pay cash. I walked in the doors at 7:30pm and turned out, they accepted my insurance! Hooray. I damn near kissed the nurse.
I was called back within 15 minutes by Jason. Vitals were taken then back to the waiting room, he was pleasant. 15 minutes later I was called into a room. After about 10 minutes the nurse practitioner Christina came in. The exam was fairly thorough, lots of note taking. She was friendly and informative, kind and helpful. I then had blood drawn. I warned the nurse about deep, difficult veins. She tried, but another nurse had to do it. 2^nd prick was successful. They were both gentle, friendly, and really quite happy for 15 minutes prior to closing!
Overall my experience was great. I’m happy with the care received, cleanliness of the facility, speediness of the visit, and cheerful attitude of the staff.
Note: My first visit there was about 2 years ago. It wasn’t bad, but wasn’t 5 star worthy either. They’ve stepped up their game for sure!

I just took my girlfriend to this Urgent Care facility to get her checked out after a bad car accident she was involved in. She had been having headaches and really bad chest pains where she hit the steering wheel. She had also had a terrible cough with head congestion from her teaching job.
After waiting an hour, she was seen by the doctor who was very nice and knowledgable. Lasting another hour in the back operating room, she was finally told by the doctor to come back the next day to get additional tests to see what might be wrong.
So after $ 100 dollars and 2 hours of our time, we were told to come back to spend even more more for tests. The worst part is that the doctor, although very compassionate, did not prescribe any medicine for the accident or the extreme coughing preventing my girlfriend from getting a good nights sleep.
We appreciate the advice to get additional tests done, but we could have googled the symptoms and found out what tests would be necessary in about ten minutes in the comfort of our own home.
Complete waste of money and 2+ hours.

The staff is very friendly and the practitioner took her time to listen to me, I didn’t feel rushed at all. She was also very informative and answered all of my questions. I had been trying to get an appointment with my Dr. for weeks but finally couldn’t wait any longer, I’m so glad I found Reddy Urgent Care. I will definitely be back.

These guys took good care of me. I was in a lot of pain and couldn’t talk. That’s why I came in. But the nurse practitioner who saw me did a thorough checkup and asked me some questions that I thought were unrelated. She diagnosed me with having an unusual complication from a viral illness. She convinced me to treat the viral infection and the symptoms would go away. I walked out highly skeptical, but got my rx and followed her directions and felt much better the next day. She was right, no painkillers were necessary at all. I trust NP’s more in general anyway.

Hurt my back and my doc couldn’t see me until next week. I was in so much pain I went to an urgent care. They took my insurance, took 1 ½ hr to see me all to just say go see a chiropractor and walked out while I was questioning why she wouldn’t help me. Wait did you just charge me to tell me go somewhere else and do nothing for me? I tried to complain but the manager didn’t give a shit and just argued. Don’t waste your money here!

Wonderful service! Professional fun caring and dedicated staff! I’m so grateful they took great care of me when I was scared and vulnerable. Thanks again!

read the reviews and originally went to a different urgent care that had better reviews but they didn’t take medi cal so I came here because it was just down the street. got in quickly and was told when I left, my prescription would be at my pharmacy by the time I got there (which is 10 mins away) but I didn’t have any intention on going there for at least at hour. Fast forward to an hour and a half later when I do get to my pharmacy. They haven’t received it and had to call to get it and I’d have to wait for them to send it over and put it into the system and everything. I called to ask why it took an hour and half and the only thing the front desk could tell is that the doctor just ‘forgot.’ That nice. DONT GO HERE. They’re incompetent obviously.

This place needs to be closed down really 3 hours in one room and (1:30) without getting in help or anything the staff is out in the hallway just talking about some show never coming to this place again now I understand how they make there money they keep ppl as long as they can and charge they insurance for keeping u for so long

Came here with intense abdominal pain and a fever. Was told it would be a 15 minute wait. Waited for an hour. Had to leave because my car was three blocks over and my meter was sure to run out if I stayed any longer. The blonde at the reception desk was cold and unfriendly. «Well, uh, you ARE next in line. Why don’t you just go put more money on the meter?» UH, WHY DID YOU TELL ME IT WOULD BE A FIFTEEN MINUTE WAIT IF THE WAIT IS REALLY AN HOUR? Sure! I’ll just walk the three and a half long blocks, put more money on the meter, walk the three and a half blocks back and then wait another hour. And then I asked for a refund so that I could just go to another urgent care and she gave me grief for wanting a refund. «Are you sure you don’t just want to wait?» I’ve BEEN waiting. What an idiot. I will never be back here. The customer service in this place needs a massive over-​haul. I’d been here once before and the blonde nurse whose name I don’t remember is very sweet and compassionate, but that is the only plus. Go to the other urgent care on Ocean Boulevard instead.

I received prompt great service by Dr. Reddy today. I would recommend Dr. Reddy and staff they were all professional.

Sadly, I would like to give this clinic a better review. I came in several months ago with bizarre symptoms as I was recovering from pneumonia. I didn’t know what was going on, and my vitals, etc looked reasonably good.
The doctor suggested that the issues might be due to stress /​obsessiveness /​etc. In essence that the problem was psychological. Over the following months, I went through absolute hell. Even blacking out multiple times in my apt and dealing with symptoms I can’t even begin to describe. Ultimately, after several ER trips, the doctors at UCSF pinpointed my extremely moldy apt as the likely culprit. Who knew.
The point? Dr. Reddy could not have reasonably diagnosed me that night. I know this, and it is fine. What she could have done is listened and taken me seriously. I explained in our meeting that I was an educated person (an attorney) and that I typically avoid the doctor’s office (in other words, I’m not a complainer, etc). Suggesting an unexplained illness is simply ‘stress’ or ‘anxiety’ puts the blame for the problem on the patient. And avoids the discomfort of fessing up to the truth. Which is — «I don’t know.»

I went to Reddy because I had a fever but showed no signs of the flu. The doctor told me I had the flu even though I said to her that I have none of the symptoms. Her response, «That’s what this string of the flu is like.» The doctor prescribed Tamiflu which was $ 30 for 8 pills or some other absurd amount. The whole exam took 4 mins. The following day my fever persisted and I was immobile in bed, thinking something is not right. I went to Urgent Care Plus for a second opinion and sure enough I had something else. A friggen kidney infection! Dr. Roy prescribed antibiotics which was $ 10 for 30 pills.
I’m not sure why the doctor at Reddy Urgent Care was in such a rush to diagnose me with the flu without fully examining me. I feel like it had something to do with the prescription they gave me and their percentage cut. Needless to say I will not be coming back and I will be advising everyone else not to come here either. Seems pretty shady if ya ask me.

Much like the person below me, my experience with these people was blood boiling. They did not have a doctor on site; although the receptionist referred to her as a doctor. The difference between doctor and NP is rather astonishing.
Much like the the other recent negative rating I too walked out with nothing more than the sever infection I came in with. Procedures were being ordered for the simple fact of increasing the bill. The staff was rude, especially the receptionist in the front.
There’s a urgent care a block away on ocean that has a doctor on site at all times. I was also seen so fast I wasted my meter money haha.

This is by far the best medical facility I have ever been to. They accept most insurances and treat each person as an individual rather than a number. I had been to other clinics and all they wanted was to get you in and out and give you useless pills, NOT HERE! They actually ran tests, gave an IV, and genuinely cared about what I felt. This definitely made my experience with my sickness so much easier and assuring. From the front desk workers, to the nurses, to Dr. Reddy herself, this place is amazing.
Bottom line: Friendly and Professional staff, relatively quick service, genuine interest and help in helping people feel better, clean facility, attentiveness.

Everyone was very friendly and helpful! We were in and out very quickly and the prescription was already ordered!
Definitely will come back. Can’t wait for their 2^nd location to open that is closer to our home!

I have visited Reddy Urgent care twice now and I am just as impressed the second time around.
When I was struck with an intense allergic reaction this week and my primary physician couldn’t see me for a week I had high hopes this Urgent Care facility would pull through and indeed they did.
With friendly and social staff and little to no wait times this team is knowledgable and comforting.
They even have certain prescriptions on site they can give you to avoid long waits at the pharmacy.
It is so great knowing this place is close by in the event of an emergency.