Rocky Inn

Wow was this place awful. I had booked a non-​smoking room, and when I arrived the room REEKED of smoke. The receptionist tells me «oh well, sometimes our guests use the non-​smoking rooms as smoking». umm okay well i specifically booked a NON-​SMOKING room so that’s what I expect to be provided with. he pulls out a can of Febreeze and says, «we just freshened that room, it should be okay». REALLY? he then attempts to convince me that I’m getting a REALLY GREAT deal because he was kind enough to charge me the price of a regular room, when my room had a jacuzzi. the jacuzzi is one of those skeezy looking heart shaped things that looks like hundreds of people have probably had sex in it. i had to tell him more than once that I wasn’t intending on using the jacuzzi so it didn’t matter what he charged me for the room. He then shows me to two more rooms, both of which smell of smoke, but seems to think he’ll just spritz some Febreeze around there and all will be fine. The second room has a tv where the volume is broken. He turns it on to test it out and graphic porn pops up on the screen. Gross. The final straw was when the WiFi didn’t work at all. He tries to tell me that all their devices at the front desk work fine, so it’s not a problem on their end. I tell them it is, because you can clearly see the internet is not connecting. I get him to show me on his phone which supposedly works fine, and he can’t connect either. The problem isn’t my device, it’s your internet.
The only redeeming thing was that they issued a refund when I told them I could not possibly stay there.

To be fair they came useful for what we actually needed. We just needed a place to crash. But this place was not very good. I could have gone to a motel 6 and felt a lot safer and a a lot cleaner. I myself didn’t have any issues with the management they we’re very nice. Quick painless check in ect. But when I went into the room the first thing I noticed were scorch marks for some reason all over the hotel room. Not just on the walls there were like burn marks in the bed on the lampshades. Very weird.
In the advertising they show pictures of a round oval jet tub. It was not round it was an awkward heart shape which was disappointing to me and my husband we planed on actually using it together. But what actually really sucked was we couldn’t even use it. The jets when turned on you got a thick green puff and then sewage smell. Disappointing.
My husband and I were there for new years for a party we both work hardly see each other so we bought food and drinks for accommodate us. But the fridge did not work and there was some sort of mold in it? Maybe someone exploded a Coke in there whatever it was it was black or brown grose. The bathroom door we didn’t even use. The handle with busted. I think it was hanging by 1 very loose screw.
Not only was the hotel in poor disgusting shape. People were going in and out. All night. Next doors. Prostitutes?. Maybe druggies I’m sure, one of the rooms kept smoking us out with their weed. Which my husband and I thought hey its new years people like to party but. They partied late and loud and nothing was done about it.
My anger is on the housekeeping mainly. My room was filthy I work in housekeeping and there are SO MANY RED FLAGS. In this hotel. It’s not worth the trouble. I was disappointed it seemed promising. But I don’t think they give a damn about running a proper business. And it’s not worth it.

Overall the quality of the hotel wasn’t too badp. You get what you pay for When you spend less than 100 for a hotel. The rooms are fairly large and well kept. Definitely higher than a one star rating in my opinion.
My issues were with The Internet service (or the lack there of) and the towels. The Internet was on and off from the moment I arrived. I Live in LA but booked a hotel in LB to spend the weekend getting some work done but not having Internet Made it difficult. After talking to the manager on duty about the service he told me that most Apple devices will not work. So there’s internet service but most likely Not if you use an iPad iPhone or any other mac device. The manager and his wife kept saying the internet is fine. everything is working for us … our phones, laptops and the computers at the front desk are working. everything’s working so it’s your devices. Hmmmmmmmm great problem solving technique just blame the customer. On Saturday there was pretty much no Internet service in the room and I couldn’t even make a phone call because the signal was so bad And all my calls kept dropping. when I went to the office to talk to them
And see if they could do anything for me like putting me in a new room or call the Internet company they just give me a blank stare and said this is your problem … Not ours. If I knew there’s was problems with the Internet I would’ntl have stayed here. Another issue is with the quality of the towels. I don’t understand how the hotel can let towels get so filthy and used that they feel as thin as bedsheets or sandpaper. They have to have some money in the budget to be getting new towels and replacing the old ones… gross. In this day and age of all the great shopping websites you’re telling me they can’t afford a couple new towels? Cmon. I have cleaner rags in my garage.

DO NOT STAY HERE! Do not be fooled by the pictures!
Absolutely the most disgusting place I have ever been. If I could give it zero stars I would. Here were some highlights of out stay. PROSTITUTES renting out hourly with Johns, DRUG DEALERS doing deals in the parking lot, DIRTY towels, HAIR in our «clean» sheets, SCARY MEN trying to follow us into our room, kids partying in the rooms, GRAFFITI on the night stand, DIRT and god knows what else all over the walls, POLICE all around the area making arrests, SHOPLIFTERS across the street at the cvs, thugs bumping rap music while speeding into the parking lot, and CREEPS leaving notes on our car.
This place needs to be shut down. We were literally scared for our lives staying here, it was so dirty that we went to cvs and bought lysol disinfectant spray and wipes and went back and wiped down the whole room and sprayed the bed and surfaces before even bringing our things inside. The lady at the front was rude and after we asked for a refund for the first room because it had dirty towels, hair in the sheets, dirt and missing paint on the walls, and graffiti on the night stand, she upgraded us to a «suite» with a red tiled heart shaped jacuzzi tub in the ghetto wood floor to the left of the bed. She asked us to go back and remake the bed and place the dirty towels back in the bathroom so she could rent out the old room. umm wtf. Minutes later, a group of kids piled into the room with booze in hand and I’m sure drugs they picked up from the dealer standing in the corner of the lot. This place is horrible.

Fact: Booked for two nights
Problem: Room was not cleaned, trash was not taken out, and towels not replaced on the second day when arrived back to the room at night. Was not instructed by management to inform staff for room service until complaint filed.
Analysis: Standard hotel/​motel service would clean room when patron are out.
Recommendation: Provide door tags for guests notifying staff to clean room.

This place is like the places you see in horror movies! WARNING!!! Don’t check in cause you will regret it I still cringe when I drive buy that place. I had no choice but to give it a star I wish there was crossbones I’d give it 5. will the rooms are exactly how the other guest described them but the most scary thing is the low life’s that stay there its a drug addicts, hookers, pimps and demons lots of them. This motel reminds me of that eagles song hotel California. Couldn’t sleep cause I kept on hearing people trying to jimmy the lock. I’d hear people talking in other rooms and people outside slamming doors. Screams and when I would look out the window I’d see people running around the parking lot go from room to room like roaches in the night. Scary scary scary!!! I had to pack up and leave after, 2 hours of hell. And NO REFUND!!!

If I could give 0 stars I would! Stay away! Room was dirty, filthy and looked like hookers and drug addicts vacation here. We had to wash the pillow cases in laundromat coz they were almost black from dirt. To top it up, this marvelous Inn was located in a shady neighborhood. There was a SWAT team raiding one of the rooms when we came back in the evening. Overall, the price is low, but I’d rather be safe and sleep in a clean bed, than save 30 $ of the price difference with other cheap hotels.

Price was decent and we needed something just to crash for the night (less than 10 hours) because we were going to Catalina in the morning.
The pictures they have of the room looked pretty nice on their website or the booking website and it does look like that in reality. However, you can tell someone «remodeled» the rooms that isn’t top notch.
I, for some reason, felt comfortable enough to walk around the room barefoot but about 10 minutes later looked at the bottoms of my feet and instantly felt disgusting. Hopped in the shower and was about to dry off with one of the towels – ew, no, I’ll just air dry.
TL;DR price is decent but beware of typical gross motels you have seen on CSI

Do not stay here.. it is nasty, dirty, smells, stained and not worth a star rating. I would rather sleep in my car than stay here. We left after a couple hours because i couldn’t take it.

Let me start off by saying I’m really not a picky person… I understand that if I pay $ 60 for a room I can’t expect the Ritz, but this place was beyond horrible!!!
CONS:
1) as soon as you pull in the vibe of the place just feels kinda like you should keep all your danger senses on full alert. There was a lot of shady people walking around, and the motel was located on the not so nice side of long beach. DID NOT FEEL SAFE AT ALL.
2) the room was filthy! I mean being a college student I don’t always have the funds to stay in the nicest of places when we travel but this place beat all of them && was just plain gross. The floor was dirty, the door handle was filthy, the headboard looked like it had some liquid substance that had dripped down it, being a hotel I can only speculate what that was… ewww. And don’t even get me started on the duvet cover and chair! They were beyond filthy and both had so many obvious huge stains… it almost seemed as no housekeeping had even been done to the room.
3)the toilet did not work. After walking into the room and seeing the way it was I tried to still keep a positive mindset but the last straw was definetly the toilet. I tried to flush it and nothing happened, I thought to myself ok no big deal I’ll just raise the cap to the toilet tank or back, whatever you want to call it, to just pull the chains and stuff inside and make it flush manually… NOPE!
The stuff inside was all broken also
4)the lock did not seem safe at all, from outside I could literally move the lock back and forth, && once you were inside it sounded like the door didn’t even shut or lock tightly.
PROS:
1) their parking lot is pretty decent size for such a small hotel
2) microwave and fridge in room
3) cheap room
4) flat screen, HDTV
5) at first the front desk lady wasn’t very helpful when we came to her complaining about the toilet, she simply said she didn’t have a maintenance person && this was her last room. After I called
(that’s who I made reservations thru) && they spoke with her she gave me a complete refund. In the end the front desk lady was pretty nice && apologized to me and said it was a miscommunication between management and housekeeping (who is supposed to report these things), she was also nice when we checked in.
There you go my full review on the Rocky Inn. I’m usually not one to write mean reviews but I thought this stuff needed to be said.