Studebaker Self Storage

You can’t beat this location. This place is literally 30 seconds from the freeway onramp and it is easy to get to. I have used several storage places in the past that are two stories and sometimes difficult to navigate down and through long hallways. Studebaker Storage is so easy. You pull your car right up to the storage unit and unload. Sean and the front desk was very helpful and professional. Thumbs up all around!

Quite possibly top 5 worst experiences (customer service wise). To start, the manager Gilbert is a total salesman. He told me everything I wanted to hear so he could collect his $ 200 and pass go. I needed a place to store my boat and the location makes it ideal. Which is why I didn’t mind paying twice as much for their monthly fees.
All was good until the first night I went to drop off my boat after being on the water all day. When I got there I was surprised to see it was closed. I guess they close at 6pm during the week. It was around 6:15 when I showed up and I could see that the manager was still there. I called their number and got a service call center. They said there was nothing they could do to help me, that the gates were closed. Just as I hung up the phone in frustration, I was pleased to see that friendly manager that was so happy to collect my $ 200. But this time he wasn’t smiling. He asked me what I was doing, then said for a nice cash tip, he would let me through the gates. Disgusted, I replied by asking if I could just keep it in front of the office and return in the morning to move it. He didn’t seem to like that response and mumbled something as he sped off in his lowrider Chevy truck. A real class act. I actually found a storage unit (Storage Outlet Bellflower) that is bigger, cheaper, and open 24 hours. They also offer free water to wash my boat, free ice and free air for my tires! Should have gone there from the beginning.

Not to be trusted. Manager Gilbert, refused to refund the insurance premium after proof of insurance was provided. Gilbert also is hostile and refused to give corporate information or supervisors name and contact. Buyer beware. This behavior accrued over an insurance premium, what would happen when a real issue comes up.

Do not try and store your RV or any large vehicle in this lot. First, their spaces are too narrow to navigate a 27+ long vehicle, their driving isles are way to narrow to back our of a site with any safety margin.
We began storing our 27 foot RV there 3 years ago and all was fine until we moved up to a 31 foot RV. The manager at that time tired to put us between a large trailer and an even larger RV. With our mirrors out, we had about 6 inches on each side to navigate back out. When I said that it was too tight the reply was «it isn’t any big deal.» My reply, «Yes it is, if I rip off the side of my RV.» We were then put next to the large power poles with the warning that we might have to move. 2 months passed, a new manager arrived and we were told we had to move. It wasn’t clear in the message whether we were going to another spot or move over. Given our history, we elected to leave the site. Of course, they told us no refund for the month. In a nutshell, I was happy to leave since they couldn’t guarantee a safe spot for my RV.
Find another location for large vehicle storage, don’t even attempt to use Studebaker Self Storage.

I used this place for more than four years when I moved my business home. I was always impressed with how clean it was and how helpful the staff was. Very secure and safe, too.