Supercuts

This place sucks! I’ve tried 2 weeks in a row to come and get a haircut since i have a coupon and they never have more than 2 stylists at a time and what’s the point of checking in online when you’re going to have the same wait as others who just walked in? Not to mention that the stylists are not very friendly and always seemed bothered when a customer walks in the door to check in. Don’t be so damn cheap Supercuts and hire a receptionist! @least they could also sweep hair for the stylists, & be the cashier, too!

Fire all your employees. I have sat here waiting for a cut while watching all three of them, laugh and talk while customers waited for cuts. Fail

Great service! My stylist is Christie, she is awesome. You can also make appointments now.

I’m so glad I came here! Roxann was my stylist and she cut my hair exactly as I like it, and she made sure to pause every now and then and ask me to run my fingers through it, play with it, and see how I liked it through the process to make sure she didn’t cut too short. She made sure that she gave me exactly what I needed.
Roxann also went totally above and beyond by giving me great advice on bleaching and toning my hair, which I do on my own (it’s platinum blonde/​white). I was only there for the cut, but she noticed that I could be doing some things differently to make my hair healthier and get a better color result. I really appreciated her excellent customer service, and she was also just super pleasant and nice overall!
I’ll definitely be coming back. :)

I tried to make an appointment tonight at 4pm, I was greeted with no customer service by an older slender woman who actually had bad negative energy and absolutely had no desire to have any more customers come thru her door tonight. She said it would be at least one hour. Now mind you, there was only 2 people sitting waiting to have a hair cut and 3 women cutting hair. So I said ok I will come back in one hour and she proceeded to tell me that yes it would be at least that amount of time because her 6 o’clock appointments would also be taken ahead of us.
So of course I will never go back to this place and their very average hair cuts.
Sorry to be negative as I usually am not but when I am mistreated I have decided to tell others what I experience while out and about.

Lady was nice but missed a very noticeable chunk of hair behind one of my ears that I had to cut off myself when I got home.

My stylist gets it right the first time every time.

I always go here because I know my hair will look good. Never disappointed with my haircut. I leave feeling brand new and refresh. Recommend to any who wants talent good services.

Got a fabulous hair cut by Kirstie for $ 16. Are you kidding me? The last cut I paid for was $ 80 and this one is much better! Tip well, people, because the price is right!

Valerie did an excellent job. Focused on me and did great cut. Been to many Supercut locations in the past 20 years and this was the best!

Valerie Is my stylist and I absolutely LOVE her, Talk about knows how to cut hair??.
I have been a loyal client of to various Supercuts for years.
Before Supercuts
my hair was NEVER cut exactly to my liking.
When I found Valerie I found the girl that Knows exactly how to cut my hair.
I am bi-​racial, I like that Halle Berry look well she definatly knows how to Rock my hair. I have arrived early @ times and have observed the different stylist and their techniques. You will Not go wrong they are ALL very good @ their job.
However my stylist is Attentive, Courteous, People skills, Yep thats Valerie
Very pleased with my stylist & would recommend he as well as staff to ALL my friends all family.

Pamela did my cut. I asked for just a trim of two inches and a wash. She was so sweet and engaged in conversation. I felt she was genuine and very funny! When we did the trim I asked for two inches to which she double checked my idea of two inches and showed me what two inches is. (Mine was 1.5 inches) I went the full two and it was so quick and perfect. The salon is clean, not busy, and the staff very friendly! Come get a quick cut here for cheap with a pleasant staff!
When I brought up a poor review she didn’t even flinch or talk bad she just said I’ll have to look into it and make sure they have a pleasant experience if they return!
Good for you Pamela! Customers are number one here!

I always go to this super cuts to get my eyebrows done. But this time I had a different lady that did them. She fucked them up so bad. I’m literally in tears. My eyebrows are gone! I will never go back, nor will I recommend this place to anyone.

This supercuts in particular offers the highest quality haircuts in all of Long Beach, California. The staff is friendly and the environment is comfortable, so it’s easy to feel right at home. I have walked away with exactly what I wanted every single time they’ve cut my hair. Kirstie is my absolute favorite, she’s young, energetic, and knows what I want more than I do. They replaced the old staff because they weren’t so friendly nor talented, and so most of these old reviews are low. The new staff more than makes up for this :)

I write this as I sit waiting for (as of this moment) 1 hour and 30 minutes for a cut. To be fair, my requested stylist told me it would be fifteen minutes more… 45 minutes ago. The other hair cutter has processed three customers in the same time frame.
This has happened to me before at another location. Why, why, why can’t these people give semi-​accurate wait predictions?
I know what you’re thinking, and no, the person ahead of me is not getting a color or a perm or anything special. Just a haircut.
This place stinks but I’m in too deep now too back out.
Okay. Now it’s 10 minutes later and the other hair cutter just got done arguing with me that I had only been waiting 1 hour and 25 minutes, not 1 hour 30 minutes. Incredible!

I’m so annoyed! I asked for a trim, I specifically said do not layer my hair! I want my hair as it is just a trim! That does not mean frame my face. My hair was at a point and I loved my style! Slow down and listen to your clients!!! She even repeated to me that she wasn’t layering it. She cut it straight across WTF! No more angel! I’m so sad that I don’t love my hair. Next time ill go to a real salon and pay the 45 $ unless Maria is working, at least she listens. No stars for this girl who cuts to fast and is way to loud!

BEWARE! I will never go back to this place again! I read some reviews by some people on here and could not believe the same thing happened to me.
When I walked in, a blonde lady assisted me and told me she had to clean up her station and would be right with me. A few minutes later, I see her with anther customer. This really pissed me off that she would lie to me. Some other lady came up to the register and called my name and I was not happy at all because I did not want someone looking like her to cut my hair. So I did it anyways thinking she could not be that bad, and I was wrong. When you have a gut feeling about someone, then don’t ignore it and run. She was extremely overweight, very poorly dressed like some ghetto girl, bad hair, and was extremely unprofessional in the way she talked, always referring to me as «love!» It was disgusting.
1. I showed this girl a picture of a hair style in a magazine and told her I want my hair like this. Clearly, she ignored me and cannot follow instructions.
2. I told her to use a 3 on the sides, and she cut all my freaking hair off using less than a 1. Once again, she did not follow instructions. I was pissed off.
3. She sprays excessive water on my hair and I have water dripping on my face and sides and she could care less.
3. She was using scissors that still had hair on them from the previous customer and did not wash anything off. This is disgusting.
4. She tells me she is done, and she was not. She did a sloppy job on my hair, leaving it a mess, did not blow dry the excess hair off my head and face. No hair gel. She is clearly incompetent and should have her license revoked.
5. She then takes my cover off and start blow drying the excess hair off and getting it all over my shirt, what a complete idiot.
6. I ask her for hair gel, and when she was putting gel in my hair she was poking my scalp in the front with her long fingernails and actually cut me on the front of my head. At this point I can only blame myself for letting such an incompetent person do my hair cut.
She is supposed to be a professional hair stylist, and she cannot even take care of herself. Being a professional hair stylist is all about image, and why would you want to be in this profession when you don’t take care of yourself and have an extremely poor image yourself. Customers should look at a hairstylist’s image and hair style, and say I want this lady cutting my hair. And this girl is not the one. This is why I was pisssed that the blonde lady lied to me and made me think she was the one going to cut my hair. She was the store manager and when I called her, she told me that Supercuts puts all her employees through an extensive training program. This is a joke because this unprofessional hair stylist is a product of Supercuts so called awesome training program, then they need to overhaul their entire training program, or it could be this manager just does not care how sloppy and unprofessional practices done by her employee.
The lady that cut my hair (I refuse to call her a hair stylist) looked unprofessional, calling her customers «love!» Asking another employee to go to store and get her a drink, some short girl that looked ghetto with earrings pierced all over her face. I guess it is OK for supercuts to hire employees like that. Very unprofessional! Not something you want happening in any business.
She did not charge me the full $ 16 and only charged me $ 6.00 and I should not even paid that.

Give me the #2 all the way round. I get my hair cut and shampooed for less than $ 25 and they do a great job. I used to pay $ 20 just for a cut elsewhere. I loved that no matter your hair type, they know how to do it. Wish I had discovered them a long time ago but better late than never.

Denise kicks ass!
+authentically honest person
+exudes confidence and demonstrates great skill
+intuitively understands what will look good and what I want
+so efficient!
+all the tools are on hand ready for deployment
+showed me pics of what she was thinking to confirm it matched what I was wanting (it was)
+first time I have ever felt emotionally safe while looking in the mirror
+only $ 16!
This was a life-​changing haircut in more ways than just the hair.

This review is kind of an «inside joke» between me and and the girls who work there, but as I stated to them, I DID review this place in the past and I can prove it… When you read this West Virginia send me a message and I can prove it!
Anyway, this was my FIRST review that got removed:
I visited this location this morning… and I really enjoyed it!
I was all alone in there (mostly because it’s brand new, open only a month), so I was taken care of by a cool chick named Denise who did an AMAZING job. I was in the chair for like 45 minutes, talking about fun topics, laughing, cracking jokes… Very enjoyable!
Because of this (and it’s location), this is my new haircut spot!
TIP: It can’t been seen from 7^th or Redondo, but there is a parking lot in the back of the building (making it the front). Street parking is a bear, so I would use the lot.
And today, on another visit, was just as enjoyable!!!
Thanks girls!