The Queen Mary Spa

I made an appointment on Wednesday to get my hair and makeup done for my engagement shoot on the Queen Mary. Both my fiancé and I are members of the Art Deco Society of Los Angeles and for my engagement shoot attire, my dress was from the 1920s and my shoes were from 1930, so I wanted my hair and makeup to reflect that time period. I didn’t have much direction other than curls and half up/​half down. Lara was my hair and makeup stylist and she did a PERFECT job. When I walked out of the spa and saw my fiancé and photographer, they both said it was like I stepped out of a photograph from the ship in its heyday in the 1930s. Lara was friendly, relatable, and very knowledgeable and creative in her craft. I’d definitely go back again.

We had our wedding on The Queen Mary in October and it was SPECTACULAR! However, when I look at some of the pictures. I’m still feeling disappointed with my hair and makeup. I went for my trial appointment about a month before the wedding. That appointment went well. The day of the wedding. they weren’t really sure what time I should come in and although my appointment was fairly early, it still didn’t seem like enough time! I was rushing back to my room just to change into my gown and make it to the Wheel House on time. Not to mention our first look photos. Anywho. I originally wanted an updo but then decided to keep my hair down. I wanted more Brigitte Bardot hair. didn’t get it. I showed her pictures, spoke up when it wasn’t looking the way I wanted. My makeup was different than my trial appointment and honestly it did not appear to photograph well and the mascara was HORRIBLE! I had to get all the clumps off and re apply with my own, it was so bad!
I really really REALLY wanted to like The Queen Mary Spa and I was excited that it was on The Queen Mary. super convenient! However, as stated above, looking back at the photos. I’m feeling dissatisfied.

I have had the works done here. The massage was blissful, the mani-​pedi was done throughly and in an old-​world ambience that was professionally provided with friendly customer service befitting the historic landmark and Old World elegance of the Queen Mary. I have referred several people here and all of them thanked me profusely for the referral.

I was getting married on the Queen Mary on ⁴⁄₁₁ and decided to get my hair done on the boat. I had scheduled a practice run in January with the girl who ran the salon, the test run went great and I made it a point to make sure she would be doing my hair the day of the wedding, she said yes and marked it in her appointment book. Well it turned out on the day of my wedding, even though I had booked her time, she went to a conference and didn’t leave me any notice she would not be doing my hair. They called in to random subs who only work for the Queen Mary on rare occasions and the poor sub only had pictures on how to do my hair. It took an hour It looked horrible!!! As I reduced to tears my mother had to step in to make them fix it, it turned out better the second time around but it was not what I had planned. It wasn’t the subs fault, she had never done that style before it would have been better had the original stylist had been there. I was also set behind schedule since I had to be in there for two hours. If you ever want a reliable hair stylist don’t go here! Waste of money and a horrible experience to have hours before my wedding day.

What a wonderful experience! I went in for the Princess package. The treatment I received was exceptional and the price was surprisingly inexpensive for the services provided. I had an hour long deep tissue massage and 30 minute facial. A truly amazing way to relax and I felt so refreshed and pampered. Thank you to Libby for taking such good care of me and working through all of the knots in my muscles. :)

I was very happy to get an appointment for a massage and facial at the last minute. Libby was able to massage away all of my knots and Lana’s facial truly helped bring my face to a wonderful glow. Make sure you have time to visit this quaint Spa on the Queen Mary, you won’t regret it.

Lana provides strong customer service. Love visiting the Queen Mary Spa for all spa services :)

Makeup was okay, although they didn’t quite capture the look I was going for. Hair was a DISASTER! I was not invited to go back for touch ups and they didn’t do anything to make sure my hair stayed in place. Less than one hour later, my hair was so frizzy from the humidity. I paid $ 160 to correct my own makeup AND completely redo my own hair. Wasn’t even going to bother returning to ask for my money back because I doubt they would have give it to me. Don’t waste your money girls!

I was having a party at the Queen Mary so I decided to get a massage the day of. I was cringing when I walked into the spa. Looks very dated and old. I get that it’s on an old ship and won’t be perfect. But lets face it a bad massage is better than nothing. But I was shocked. The gentleman that did the massage was fantastic. He was surprisingly good. Even by my Burke Williams standards. His massage was great the ambiance was sub par.

I had a wonderful massage from Mary at the spa. This was truly a relaxing and enjoyable massage. From the moment I walked in the door I was treated like royalty. I highly recommend you try out the Queen Mary Spa next time you wanna feel pampered!

I am surprised more brides have not reviewed this. I had a trial done here for my wedding back in the Fall and was not impressed with the makeup. I don’t recall the artist’s name unfortunately. She tried to convince me to take my bangs off my face even though I was very clear that is how I like to wear them. She tried to give me advice on my wedding planning that I did not want. She did not give me faux lashes with the trial (even though I asked). She tried to tell me I have roscea (I am 29 and get regular facials. Neither my facialists nor my doctors have backed up this claim). She used Mary Kay makeup and my skin burned for two days. The makeup job itself was not horrible but didn’t fully suit my skin tone. It was quite orange. She was sweet and complimented me at times. I just think it was a bad fit and she is better for older ladies. I felt the quality was extremely overpriced.
The hair was better, but very quick again for the money I paid. I wouldn’t rule out getting your hair done there but have a picture of what you like and insist on a couple of different looks or experiment with your hair dresser and bring a picture so you get exactly what you want.
In short, the Queen Mary spa is overpriced and I would not recommend it for your wedding needs.
Suggestions for brides:
–always make sure you speak to your artist by phone or email prior to the trial and make sure that they use high-​quality makeup. Mary Kay has a lot of alcohol in it and is meant for older skin. Insist on lash application during the trial.
–I prefer single lash, it looks more natural.
— Get airbrush it’s soooo much better.
— Experiment with different artists (I had 3 trials done!). It’s worth the money to ultimately find a look and an artist that make you comfortable and beautiful for the big day.
— Do not let them try to convince you in a major appearance change if you know you are not comfortable with it.
— Make sure you review good and bad so future brides can be aware.

Definitely not a Burke Williams, but the service here is great. I got a facial, waxing, and massage, and had the best experience. Ray was the girl who attended me and she was very helpful and concerned about my needs. Overall, I felt I was accommodated to my needs and expectations; will certainly come again.

I’m an avid fan of art nouveau/​art deco. I mean I nearly wet myself entering Paris’ Le Metropolitain (
) but that’s another story.
So it goes that I passionately love the Queen Mary, awash in her polished burl woods, sculpted steels and finely etched glass. I walk her decks like royalty, head high, chest out and eyes a-​sparkle in period indulgence.
When I enter the Queen’s spa, I let myself go. I lose all sense of time, chores and wars and steep myself in an unwound world of days spent aboard an historic ocean liner of elegance and luxury, riding the tides of an ever-​calm berthing. Yes, it’s true, the staterooms and hallways are small but if you open your mind to it, they are as big as the seas this mighty vessel once sailed.

I wanted to go to this spa as a pre birthday gift to myself. I have emailed (since I am having a problem with my voice & can’t talk long periods) 2x’s. I was trying to set up a appt — however noone has responded to emails. I even tried a fax. Nope nothing. Guess they are to busy. So I don’t get to go,.
If you want to try this location please phone them since they do not respond to emails or faxes.

For as big as the Queen Mary is, the spa is curiously small with no frills. This is due mainly to the fact that it’s comprised of several converted state rooms, which were never originally designed to be a spa facility in the first place. That said, the entire staff is very nice and warm and they have a solid menu of services.