Shore Cab

When I decided to spend Memorial weekend at Long Branch I searched about ways of getting around without a car. I was afraid to call Shore Cab after the reviews here.
However, as I arrived at the Long Branch station, a cabbie stood there and I hoped on. The car wasn’t very clean, but the driver was friendly and professional. It cost $ 6 to drive myself and my companion to our destination.
Returning to New York I called Shore Cab. While the man who answered wasn’t the friendliest, the cabbie arrived within 10 minutes and the driver was kind and professional. $ 5 charged .
I will take them again.

Extremely unprofessional and shady drivers. The woman driving had headphones in and was talking on her cell phone the whole time so she missed my stop. She crammed 6 men in the car with my friend and I so I assumed that she was dropping the men off first. She then proceeded to tell me it was my fault my stop was missed because I didn’t direct her. I wasn’t aware it was my job to give you directions since you put my address in your GPS and as a cab driver I thought it was your responsibility to get me home safely? I also wasn’t sure how I was supposed to know who she was dropping off first. As if this wasn’t bad enough, the men that were crammed in the car with us (against safety regulations as not everyone had a seat) were belligerent and intoxicated. They started to get loud and I felt unsafe being in the same vehicle as them. I told the driver to pull over and let me out because at this point the men were harassing my friend and I. She then started to get loud with me telling me I needed to pay her in full AFTER SHE MISSED MY STOP and heard the things the men were saying to me. I wish I had gotten her name but I just wanted to get out of the vehicle as fast as I could. I called the company but the manager didn’t seem to care at all. Horrible horrible company. No set rates on locations either. The price will always change even if you’re going to the same place.

I don’t get all the negative reviews here for Shore Taxi.
Arrived at the Long Branch train station for the Unilocal Winter Staycation event and found a line of them waiting to pick passengers up.
Driver was courteous and helped load up our bags. Only a quick $ 5 cab ride to the Ocean Place resort.
Pretty much the same deal going home. Called for a cab at the hotel and it arrived within ten minutes. Again, a courteous driver who offered to help us with our bags, and the fee was only $ 6. Going back and forth from the train station was a breeze. The taxi’s are the basic minivan style, both a little worn, but ok overall.
We had no problem with this cab company, unlike many others here.

Tried to use them again today. Called an hour before we wanted a cab (which was still a half an hour before the train). Still ended up missing the train and having to wait an hour for the next one. The cab that showed up had another annoyed-​looking customer in it already. It smelled strongly of incense, which normally doesn’t bother me but was strong enough to give me a headache, and was playing offensive music the whole time. The cabbie insisted on exact change or he’d have to go out of his way to stop by an ATM. He spent half of the ride on the phone with someone, which is illegal in this state.

Please do not call them! Wishing I could give them 0 starts. These bastards are the nastiest asswipes I ever met. Hands down bar non rude rude rude. I’m not sure who they think they are or why gives them the right to he so rude, but be prepared. If you call too early. They are rude. To late. Rude if you get a cab they will say be happy at least it came.

The worst thing that has ever happened to me. It was my first night to visit my good friend at Monmouth University. I got to his dorm, I drove my car knowing I would stay overnight. So I said, I would like to go to a bar Chris. He said no problem, we tried to get an über but unfortunately none were around. We decided to call the closest taxi service. It was Shore Taxi. So I called the company. A very annoying woman picked up and said «what do you want» I said can I please have a taxi sent to Monmouth freshman dorms lot 6? She responded with «be there in 2 minutes»… I waited 45 minutes till the taxi finally had arrived. When It arrived me and my friend hopped in. We said hi and introduced ourselves. He was an older African gentleman. While he was certainly no gentleman. He responded with «sorry I don’t talk to white people». At this point we decided not to react. Gave him the address and we were on our way. So midway there I felt a very painful sensation, I ignored it, then my friend jumped out of his seat! He said I was just stung by a bee I think! Then bam! Another painful sensation to my left leg! And another one! I turned on the light to my iPhone to find about 7 massive spiders ! Not just that, but we also saw a massive cockroach. I said sir do you have bug spray we must get rid of these! He said «don’t you dare think about touching one of bugs white boy». I didn’t say anything because I was absolutely terrified. In utter shock I decided I must say something. When I then realized he had a massive knife in his sock, I decided to reserve my thoughts to myself. So we continued, I was being bit constantly. Then he took out one of those shot sized vodka bottles and started downing them. At this point I just said stop the car, he stopped; then I heard click click, the doors has suddenly locked. I said please let us out sir! He said «first you pay me, I know you white boys are wealthy, and 30% tip» we had been in the car for 25 minutes and were forced to pay him a fee that shouldn’t have been more than $ 20, but had to pay $ 80! We got out and he screamed «so long white boys». I know this story may seemed far fetched, but it is all to true! I then quickly reached for my phone to call the company to tell them what had transpired. I told the woman… And she laughed! This was the worst experience I have ever had. I am attending Fordham Law school, and fully attend to press charges.

I just missed my train because of the nasty, rude and unprofessional lady answering the phone at Shore cab company! Had to call her 4 times before I got the cab. First time I gave her the name of the deli where I wanted to be picked up. She started yelling at people around her-«where is Bagel Guys?!?» Ok, so I went inside, got the address and told her. After that she immediately hung up! Did not say anything at all, not even «ok». So I called her again to ask when I could expect the cab to arrive. She said 4 minutes. Ten minutes later I called again. Nobody was picking up the phone! Tried again later to ask whether the cab was coming. She said yes, it was pulling over. Couple of minutes later the cab did show up. It had another passenger in it. My first call to this awful company was 20 min before the train. The ride is 5 min and the wait was supposed to be 4 min. Why did I miss the train?!? Oh, in case you think I should have called earlier. I had tried that on another occasion and was told to call when I am ready to leave. I don’t know if the management of Shore cab reads the reviews. If they care at all about their reputation, they should fire the disaster on the phone immediately!

Rude.
Picked up other passengers on the way.
Invented a price, and when I pointed out the price written on the signs within the cab is lower reduced it. (In other words — tried to scam me).
Next time I’m taking Über even if it costs 5 times more

This company does not even come close to merit even a single star. The dispatcher is rude as are nearly all the drivers. They will pick up other customers on the way without your permission and drop them of first without any reduction on fare. This company also acts unlawfully, they put no limit to the amount of people they will pick up even if there is not seatbelt for each customer. The lady on the dispatcher screams at all the other cab drivers lacking the same respect she refuses to callers. WARNING: LEGALLY THIS COMPANY SHOULD BE SHUT DOWN.

My husband and I live most of the time in Manhattan, but we also rent a beach apartment in Long Branch. We’ve had to resort to using Shore Cab many times in order to take the ferry to and from Manhattan, when we decide not to drive.
When we get to the ferry on time, or when we don’t have to wait 15 minutes waiting for a cab that we had called long time ago for, it is always a sigh of relief. I really wish that this «sigh of relief» would come more often, but unfortunately, it doesn’t. That’s how bad it is… for one or more of many reasons:
1) If you call them 30 minutes before you need the cab, the incredibly nasty dispatcher yells at you and tells you to call 5 minutes before you need the cab, or when you are ready.
2) When you do follow the incredibly nasty dispatcher’s instructions and call 5 – 10 minutes before you need the cab, she tells you it’ll be 15 – 20 minutes and you should’ve called an hour in advance.
3) They pick up passengers that are not even on the same route. I either feel bad for the person that was picked up before me (because he or she is now going to be running late because of me) or I myself feel angry, because I will now be late because of this other passenger that was just picked up that is sometimes dropped off before me. This is a PAID service, not a free shuttle! Act like it!
4) Again, the dispatcher is incredibly nasty. I speak to her extra nicely just to see if I can get her in a better mood, but she’s just an angry person.
I absolutely HATE having to call Shore Cab, and I only do it, because I have to. It’s the only cab company in area.

Called today because I missed my bus and had to get to an interview. The lady who answered the phone starts SCREAMING at someone in the background. «Excuse me?» I ask. «I wasn’t talking to you.»
Well okayyyy…
At this point I was going to be late so I was pretty frantic and flustered, The lady kept being unnecessarily rude, then asks me where I am. I give her the cross streets.
«Your address»
«I’m not at an address, I’m at the bus stop by Pier Village»
«I don’t care where you are, get to an address and THEN call me»
…and then she hangs up.
Seriously? Worst customer service I’ve ever experienced. I will make sure that I, and everyone I know, never uses Shore Cab again. What a b****

They are pretty miserable and incredibly hard to get a hold of. Unfortunately they have a monopoly on the cab market in Long Branch, NJ.

Had dinner in Long Branch and playing it safe we called the local cab company to take us home. Called at 11:30 and got a busy signal, and kept trying for about 10 min and still only got a busy signal. Ended up calling another company from out of town, but kept trying Shore cab while we waited to see if the phone would ever ring. It never did. Looks like they cannot be counted on.

The driver began smoking and talking on a cell phone without a hands free device. At one point, he was driving with two fingers. Unreal. I am a New Yorker and have never seen a cab run so poorly.

Shore Cab is often late and they often try to cram as many people into a cab at once (no matter how far apart the respective destinations are). The final straw with this company came last week, when a driver picked me up at the Long Branch train station late at night. I had to get a few towns over, and the driver quoted me $ 40. A little steep, but fine. We drive for about five minutes, he slows down, and says he wants all the money at that point. He said this was company policy and pointed to some small sign on the dash. Not sure why this couldn’t have been stated at the outset, but I think I can hazard a guess…
Extremely unprofessional and shady, even for this company. If Shore Cab is interested in being the lowest common denominator in terms of service and professionalism in the area, I will gladly wait longer to use a cab service a little further away. Be warned.