Roto-Rooter Plumbing & Drain Services

I don’t know what Maggina K is talking about, we had them help out a business by my cousins house. They showed up on time, were very friendly, and got the job done quickly. He has a family and a plumbing issue is a big deal for them and their fast paced life. I highly recommend them if you need help.

About a year ago, we got TOTALLY ripped off by this company with hidden fees and outrageous pricing. On top of that, one of the workers actually ASKED for a cash tip! I have never experienced such unprofessional-​ism!
AFTER being ripped off with horrible service and outrageous pricing, we wrote a review because that is what the internet is for, the owner came to our business establishment and threatened to sue us for $ 100,000 for writing a bad review. Please, go to a lawyer’s office and explain to them how you want to sue someone for sharing their experience on the internet. If this was a viable threat, you might as well sue everyone using the internet and reading that review while you are at it. Let’s live in the 21^st century, shall we? Very unprofessional, and completely out of line. Do not use this company!
And to Roto-​Rooter, if you want to save your business from bankruptcy, do yourself a favor and better your professionalism and business model.

Yeah Roto Router — you saved the day.
We are house sitting in Longview when the Kitchen sink plugged up. I tried fixing it — Drano — used a «snake» to go around 10 feet into the drain but no luck. Yesterday — Friday — I called around 1:30 and asked them for help. She said they could have a tech out at 3:30 — 4:00. I called at 4 and asked how they were doing and found out one of their techs had hurt himself and thus the other one was doing double duty and so would be late — around 4:30 or 5:00. I called at 5:00 and found out he was having some problems but would be here before 5:30 — which he was. He hooked up his «snake» and went down the pipes all the way to the main connection — freeing up the system and saving the day.
I would have given them a 5 star but I believe a quick courtesy call — at least once would have been more professional. Anyway — I would highly recommend their service and thanks again.

I just recently moved into a house and the septic system evidently was very over ran. The company in longview was very quick to get out and did a very very very good job. So you may be asking yourself why I gave them only 3 stars well this is why. I originally called in let them know how big my tank was and everything and they quoted me $ 515 for the pumping and the transport fee, I was like awesome they were not the cheapest around but also not the most expensive. I sent them out. I got a call AFTER everything was done just to let me know that it went from $ 515 up to $ 937, I about freaked out. Then he proceeded to explain to me why it went up so much and everything which I understand it just would have been nice to know before he did the work. So that is the only reason why they got docked it would have been nice to know that my bill was going to pretty much double in price! Other then that the guy was super nice, cleaned up after himself, and did a marvelous job!