I had a great experience with Capitol Design Build. I walked in to their store(as I was on my way to a different tile store, but saw Capitol and thought I’d stop in) and looked like a deer in headlights. I had little idea what to do with my small, 1940s bathroom on a small budget. Gudlah(I think I’m misspelling that) saw me and took me under her designer’s wing. Over the course of 2 visits, she helped me figure out my style and choose wall and floor tiles, a sink, and faucets that met my needs and tastes that I didn’t know I had. She and Ali(the co-owners) are the difference between«sales» and«design». I went to numerous other tile stores where their sales people are just that: sales. They didn’t have the design eye that Capitol Design Build does. Gudlah and Ali could have sold me on all sorts of bullnoses, trims, borders, etc. But they really guided me and pointed out when too much is too much and, knowing I liked simple and clean, they kept me on target. They were both honest when I’d pick something out that didn’t go with other items. They also helped me reign it in when I was ready to splurge on that $ 200 box of high-end backsplash tile when the $ 40 box was really equally eye appealing and sufficient. It’s easy to get caught up in all the pretty things… they were great in helping me keep myself in check while giving me a beautiful bathroom in keeping with the 1940s style of my house but with a contemporary twist. Their service was great, too. My contractor goofed up an order and they worked with the supplier to waive the re-shelving fee. Ali, Gudlah, and Sandy treated me like a longtime friend and always made me feel valued even though I was not a huge sale for them. Lastly, their prices were very competitive. Used to Home Depot prices, I was afraid to use this small shop. Though they might not carry the lower quality or mass-produced items that the big box stores do(which was the appeal, in my opinion), their higher quality stock is priced very comparably to the other tile stores more frequently used by contractors doing residential work. I really can’t think of a reason to give them less than 5 stars… so I DID!