Vinyl-Lite Window Factory

We had all of our double hung windows and 2 patio doors replaced by Vinyl Lite. We found them on Unilocal.We looked at several places in the area and we’re not only impressed by their product, but also the fact that there was a friendly no pressure atmosphere at the company. We weren’t rushed or pestered like other places, and were able to take our time shopping and comparing other companies. The prices were very fair and were in line or even a little cheaper than the other places. It took about 6 weeks between the order and the installation. The install went very smooth and their own installers were very good and fast. Everything looks great. Overall we are very happy and would recommend to someone else. Definitely go to their showroom if you are looking — it really helps to see the windows firsthand.

If you go there to buy a replacement parts call before you drive there! The guys not always there.
I want there couple of times to buy some parts and only twice i was able to complete my raid there.
Dont get me wrong, this place looks like they know what they doing with the big jobs. but my experience with them wasn’t that good. i hop next time they make it work for me.

We chose Vinyl-​Lite to replace two windows in our home and were happy with the product.
The one area I would say could use improvement is in the area of communication. I’m not sure if it was because our job was a small one, they are short handed, or there’s some other issue but it took quite a while to get phone calls and emails returned. Everything from job initiation to installation and again from installation to the follow up to re-​do window caulking took longer than anticipated due to lagging communication.
All in all, we’d use Vinyl-​Lite again and have already recommended them to a neighbor who has also replaced a few windows with them.

This place is amazing. The staff was very friendly, and they fixed my window in one day. The price was right on point and I couldn’t have asked for better service. Thank you so much, I hope I never need you guys again, but if I do, I know where to go!

I used Vinyl-​Lite to replace some of my windows and they were great from beginning to end. A couple of weeks after I got them I called in to have someone come out and look at my one window because it wasn’t locking. They came out and turns out that my top window wasn’t all the way up! They were super nice about it though and said it happens all the time. Would definitely recommend them.

Very helpful after the sale, I broke a window the fixed it for me!

Think twice before you contract with this company for the replacement of windows. Here, word-​for-​word was my written complaint to the company:
«There was a communication breakdown between the Hispanic work crew and myself. Their limited command of English had me wondering what they were trying to say to me.
After the work was completed, the general clean-​up was lacking in its finer detail. Miniscule pieces of aluminum, sizeable shards of glass, and small chunks of wood remain strewn throughout my front and back yards. Inside of the house, I’m still finding large metal screws and slivers of aluminum siding material all over the floors.
I was giving a ‘quickie course’ by a crew member on how to open and close the windows. It would have been nice to have some written instructions and illustrations on how to do this.
Had I known that the wooden window frames installed on the inside had not been finished (e.g. painted or stained), I would have said ‘no thanks’ to Vinyl Lite’s services. Bare wood is sitting in window spaces containing splinters, rough edges, gouging, and an improper use of a nail gun has left sharp exposed pieces of nail visible. I will need to find a general contractor with sufficient carpentry and painting skills to finish the inside of the windows!
The inadequate installation of the wood window frames points out that Vinyl-​Lite management does not believe in the golden rule of the general contracting business — quality control! Quality control defined simply means that the job is done so well, so perfect, that the crew cherishes their completed project as a piece of fine art. Further, attention to quality control ensures more business for the general contractor via call back and word-​of-​mouth recommendations.»
In all fairness to Vinyl-​Lite, the company was given the opportunity to come to my home to correct these problems.