The Great Dane Baking Company

I ordered a cake here for my baby’s birthday and was not happy about it! The woman who helped me out even took a picture of the cake I wanted but when I got there, the cake they made me was not even comparable to what was on the picture. The lady knew and said that her manager will contact me to find out what happened but I never got a call from them. Their products are too sweet. I would not come back here again!

My fiancé bought me a birthday cake from Great Dane last November and it was beautiful and delicious! Needless to say, when it came time to choose a wedding cake we knew exactly where to go. We chose a 3 tier cake in 3 delicious flavors. It was delivered to our venue on time, and was gorgeous. On top of that all of our guests gushed about how tasty it was.
I also use Great Dane for pastry treats for brides in my own bridal business. They never disappoint!

I’m giving 3 stars to Great Dane because the cake tasted AMAZING. We ordered a 3-​tier brushed naked spice cake with cream cheese frosting and buttercream as the brushed element (photos attached).
Our cake came with the reservation of our wedding venue, which was a huge plus. We chose Great Dane (we had three vendor options) because we loved the look and feel of their website and beautiful cake designs. I’m also a huge dog lover and just adore their Frenchie photos on Instagram :).
The tasting was fun, the room you try the samples in is just absolutely adorable. But the samples themselves were TINY and honestly, all of them tasted artificial except the spice cake. We tried lemon, white wedding cake and marble. The spice was light colored so we asked for them to darken it for the cake itself and they did a great job doing that.
My complaint would be the customer service. I felt SO incredibly disconnected from the bakery leading up to the wedding, which does not combine with a stressed bride. I called to ask for some adjustments and had someone take down my name and number for call back and no one ever did, which is just incredibly unprofessional in my mind. I called back weeks later explaining this and received no apology.
In addition, when I did speak with the designer (I think her name is Natalie), she continued to brush me off during the tasting and our phone call. Saying they had it handled, but not really listening to my view and catering to my needs. I was looking forward to the cake tasting the most and I left feeling disappointed.
I ordered a Dallas Cowboys grooms cookie cake (photos attached) and I specifically asked if it would look professional and not your standard Great American Cookie design you get at the mall. She said in a sarcastic tone that her creative team would obviously make it better than that, so I trusted her. Well the cookie cake was not what I expected. The Dallas Cowboys star was SO crooked and a bright blue, and the Cowboys are a darker, blue. Honestly, I decorate cakes on the side for fun and I could have done a better job just by measuring and being precise — that’s all it would have taken. It was a pretty embarrassing to have it on display. It also was very dry and hard — I would have rather purchased something from Great American Cookies for the taste, and frankly for a better design. Luckily, it wasn’t too expensive so I’m not too upset about it.
They also told me they could not incorporate any real flowers into the cake design, which really confused me. They brought the cake to the venue plain and left it at that. I would have had a plain, naked wedding cake if it weren’t for my florist who made it stunning. The cake was also crooked at the top (you can see in some of the photos, although my photographer did a great job angling to fix the problem). I know that’s super picky of me, but again, for a bride to notice your cake is crooked is a big deal — considering I should have other things on my mind.
I don’t regret choosing this bakery as the cake was so tasty and in the end, looked beautiful due to my florists final touches. But I am disappointed with the customer service I received in comparison to all of my other vendors.

We have bought our kids last four or five birthday cakes here. They always do a good job and are very affordable. Whenever we have a party we don’t even think twice we go straight to Great Dane. We also generally stop in once or twice a week to get cake pops for the boys.

Great Dane made our wedding cake. We went with a buttercream frosting, but it was so beautifully done that it looked like fondant. The bottom layer was red velvet while the top layer was a gluten-​free chocolate. The cake was DELICIOUS, and our guests kept complimenting it.

I live nearby and was really hoping this would be my go to cupcake place. I ordered a half dozen and the cupcakes weren’t bad, they just weren’t good enough for the price. The flavors were not that inventive outside of the blue velvet and the standard flavors weren’t anything to write home about. Most of the flavors had the same buttercream frosting with crystal sugar which I wasn’t a fan of. We scraped it all off as best we could.

I will start by saying that I have ordered many wonderful cakes from Great Dane over the last several years, but unfortunately the most recent experience will be my last.
Last month I called and ordered a cake for my father’s 60^th birthday party. I spoke at length with an employee who listened to my choices and repeated the order back to me. When I arrived later that week, the cake order was completely wrong. Instead of a sheet cake that could feed 25 – 30 people, I was presented with a small round cake for 12. I understand that mistakes can happen, so I chose an additional pre-​made cake from the case and left. When our party guests were halfway through eating the second cake, 2 people found long hair in their pieces. I was completely disgusted and embarrassed to say the least. This had not been my experience of Great Dane’s quality in the past, but the hair incident was enough for me not to return as a customer. Perhaps they have hired holiday employees that are not as conscientious?

Great Dane made our wedding cake and it was AMAZING!!! They made everything so easy for us from picking the flavors to working with our color scheme. Our guest not only loved the presentation but it was also delicious.

This review is long overdue but needed to be written since I spend quite a bit of money for my daughter birthday cake and was so disappointed. I have attached the picture. I brought in a picture and they told me they were able to do a cake the same. When I arrived to pick up the cake at the time I requested, it wasn’t ready yet. I had to wait an addition 20 mins. When I saw the cake, it didn’t have all the details like the picture I brought in. I drove home and looked closely at the cake, and noticed they misspelled PRINCESS wrong. I had to drive all the way back (which I live 30 mins away) and get that corrected. They wasted so much of my time and money.

Great Dane did a great job on our baby shower cake. I didn’t even have a picture for them to follow, just went in and explained what I wanted, and they did an amazing job at creating exactly what I had in mind. The cake was quite possibly the best cake one ever had too.

I ordered 38 cupcakes (marble, strawberry, carrot, buttercream, and pumpkin), 24 cakepops (red velvet, blue velvet, pumpkin), and 24 sugar cookies for my Halloween themed baby shower. Cost came out to $ 260. I was happy with the results and will order from them again.

Its not even my birthday… and I wanna lick the icing off. CAKE CAKE CAKE!
My friends have been coming here for years so I have been tasting these babies for quite some time. This past visit was my first time at the Los Al store and I did not want to leave. Psst — check in on your Unilocal app and get a free cupcake :)
Customer service is everything (OK, second to flavor) but the gals who work here are super friendly and very accommodating. I came in looking for a small birthday cake and chose the premade funfetti. They included a birthday message and small design — loved it! These cakes are not TOO sweet, just the right amount so your brain tells you that more than 1 slice is ok.
I can also attest to their custom cake orders! Super talented baking crew, so plan ahead if you want something special and unique.

Had a wonderful experience with the owner Nataly today. We are 20 days away from weddin day and had just finished tasting our selected caterers cakes. Not good. no way to the standard a wedding cake should be. We called Nataly as soon we left the parking lot. She was very sympathetic to our situation and told us she would have her top four cake samples ready for us. The samples were good and now the hard decisions need to be made.
Thank you for putting our day back on track and the blue cake.

Stopped in to TGDBC yesterday morning to see if they had any ready made cakes for my sister’s bday. I was happy to see that they had quite a few cakes ready. The young woman helping me wasn’t the most friendly, and when I asked for recommendations I got the feeling she wasn’t the happiest camper.
I decided on the white chocolate mousse cake in the 8″ size ($ 25.95). When the employee went to write the message on my cake (they give you choice of colors for the writing), and I checked in to Unilocal,luck would have it, if you check in on Unilocal you can get a free cupcake (excluding character cupcakes)! Score. So I picked up a red velvet cupcake on the house.
The cake itself was quite pretty and elegant. A smooth white frosting over light white chocolate whipped cream frosting covering a four-​layered white cake with the same white chocolate mousse whipped frosting filling along with a thin raspberry filling. The outside bottom half was covered in beautiful white chocolate curls. The cake tasted great — a soft crumb and not overly sweet cake was perfect with the light frosting.
The four stars is for the nicely executed cake. The service was less than welcoming, but I would definitely come back for the white chocolate mousse cake.

They made my sons cake for his cake smash. We only paid about 17 dollars and we got such a cute cake! The cake also tasted amazing. Thank you so much!

Spectacular ! The taste, texture and presentation are great. The tarts, the cakes, the cookie, the danish, everything I’ve tried so far is mouth watering. I went in a bought several items to sample, cause that’s how I roll. And now I know they can be trusted for any special occasion or simple craving. Maybe it’s a good thing they close at 6pm.

You know its a good job when the birthday celebrant doesnt wanna eat the cake because it is too nice to look at. Having gone to Great Dane was the best choice i could have ever done for this cake.
Sure it may be a little pricey but it was worth every penny. I came in on a Wednesday, told them i needed it the week after. Emailed them a picture and they didnt just replicate it, they made it even better!
It turned out amazing and when we sang her a birthday song, the rest of our coworkers said the same thing… It was amazing! I gave them the bakery’s info and hopefully you get some referrals from this.

My grandma and I pick up assortment box of cupcakes and cake slices for my grandad birthday after finding this place on Unilocal! We where in the area Saturday during lunch and decided to find a place not to far out. We tried the three blue velvet cake slice $ 4 it was ok I little on the sweet side for us. Also had a rainbow layer cake $ 4 that was delicious will have that one agin. Our third choice was a two chocolate cupcake also delicious. I wan mention the free carrot cupcake that I received with check in men that one won me over so good! Service and cleanliness was on point no complaint there. The bakery has a nice welcoming feeling when your ordering.
Will return soon! Yum

Ordered my baby shower cake, first time I order from great dane bakery. At first I was not sure if I should cause I’ve had bad experiences with custom made cakes before from other bakeries, I never get what I want. But after all decided to give this new place a try due to the great reviews they had.
Thankfully the cake was amazing!!! Just what I wanted. Had a 10 inch chocolate cake with strawberries and some vanilla, chocolate cupcakes. The cake was beautiful! It looked and taste great! So happy thank you to everyone at great dane bakery.
I didn’t even have to go to order I made my order by phone and e-​mail all I had to do is e-​mail them a picture of the cake I wanted. Spoke to Allie very helpful thnx again. Very much recommend this place!!:)

This is actually my 3^rd review of Great Dane (but I deleted my second after my issue was resolved because I felt they truly owned up to their mistake, which I truly appreciated).
Soooo I decided to get my nephews’ 1^st birthday cake through here… design was gorgeous and the flavor was perfect (can’t go wrong with chocolate!) so that’s the only reason I’m giving 3 stars. They really do make beautiful cakes here!
My only gripe (but a pretty big gripe) is the fact that they misspelled BIRTHDAY!
Come on!
This is my second time with «accuracy issues.» This issue is very minute compared to my first… but it could have easily been avoided!
Thank you for a lovely cake; however, mistakes make it hard for me to come back.