247 Los Angeles Locksmith

This place is a scam, my friend locked her key inside her car, they arrived 30 mins later, and told my friend to unlock the car will cost her $ 165+$ 15 for the trip, my friend decided not to use them, so the guy told her she’ll have to pay for the $ 15 for the trip.+$ 50 penalty, she wasn’t ganna pay for it, but then she’ll have to go home to get a spear key and afraid he might damage her car for revenge since the guy look really ghetto and mean, so she end up paid him the $ 65 and watch him leave, DO NOT USE THESE GUY, THEY’LL RIP YOU OFF!!! STAY AWAY!!!

I called the Palisades Locksmith (310−584−8584) because they told me they are located in my neighborhood. Intact they dispatched 247 Locks and Locksmith to complete my work order. After i placed my work order around 4pm, they called me back around 5pm and told the technician is in my neighborhood, therefore they would like to come by and do the job before he goes home. The operator assured me that i will not need to worry about paying him overtime. When the technician came, he acted like a mania (perhaps he was on drugs earlier). The office told me the fee would be $ 90.00 to open my mail box and i will get 2 copies of the mail box key. When the technician came he told me $ 165.00 because the job is after 5pm. When i told him i did not ask him to come after 5pm and told him to come back the next morning, he then said he will need me to pay for his service visit of $ 65.00 (for just showing up). so instead of wasting his trip, I let him do the work since he is already here. After the work is done, he ended up billing me for $$ 263.00 just to open up a mail box and give me 2 keys for the mail box. when i called the company to complaint, the operator did not help but said i should just pay and call back the next day to speak with the owner. Of course, after i paid the technician, the owner is nowhere to be found! Later on, the technician told me he is NOT from the Palisades Locksmith but from ²⁴⁄₇ Locks & Locksmith. I guess they must be the same company. After i researched these 2 companies, i found out the company location is the same as the car cleaning place (Pacific Palisades Car Wash) at the Ralphs Supermarket in Pacific Palisades. I assume that the owner of the car wash company is the same as 247 Locksmith and is the same as Pacific Palisades Locksmith. Pacific Palisades is such a small nice community, i am sadden by business owner like these 3 registered company to scam consumers!!! please be aware of this unethical business owner and their staff.

They told me they will show up within 20mins. Five minutes after a receive a follow up call and again they said 20mins. I called to see where they were 45mins later and then said 10more mins. I stopped tracking time after the 10mins. I would say they showed up 20mins after that. Don’t call this place. Btw my car was stolen while waiting on them.

My friend locked their keys and phone out of their car. Called me from work and told me the issue. I called these people on a whim. I saw an add that sounded too good to be true «Arrive in 15 minutes, $ 15 locksmith!» …
The guy on the phone was cool and explained that the $ 15 was for the initial fee of driving out to the site. Then there would be an additional $ 35+ for labor. I told the guy to cut the S* and give me a realistic quote — times are tough and I don’t have time to be screwing around. He said it would be affordable, and that if we didn’t like the quote, we would only have to pay for the initial fee of $ 15 for them to drive out and quote a fee for labor.
They arrived in a relatively timely manner… although it was more than $ 15 minutes. It is Los Angeles, what do you expect?
My friend and I knew we weren’t going to pay more than $ 50. They wanted to charge something like $ 140 — are you kidding me? There’s no way. Then they dropped it to $ 85, nope. $ 75… still can’t do it. Finally my friend got the guy to agree to a FAIR price of $ 50.
I was the one who paid, I did this by them taking my visa over the phone and with a contract sent to my email that I filled out and sent back to them. This was an easy exchange.
They only deducted the $ 50… no weird stuff happened with the payment.
So… yeah, they will try to take more than what the «labor» is worth — and if you’re not the type to back down from a payment like that in a bad situation… these are not the people to call. And frankly, it’s shady that they try to take advantage of people in unfortunate situations, making a bad day worse.

The two stars is because they were polite and did the job. I felt tricked with the low up front estimate, but if the lock picking started out at $ 25, why was mine so expensive when it was a basic cheap lock?
I wished I read the reviews before I called this placed through a google search. Found them under this link (
) and they were nice enough but I forgot to mention the Ad to get 10% off because I was rushing and didn’t see it until after the service was done. Wished they offered it to me because I obviously found them on the web. My parents locked themselves out of their apt and it was late and cold out.
The girl I spoke with stated it was $ 19 for a tech to come out and unlocking starts at $ 25. This other quy quoted me $ 95, but I remembered I could probably find one for $ 85, but decided $ 19 plus $ 25 is the cheapest even if they charged a bit more than the basic $ 25 AND cause it wasn’t a complicated lock.
The tech showed up around 20 – 30 minutes. When he accessed, it was $ 19, plus a $ 45 emergency charge, plus another $ 125 pick fee. I told him that I would pay him the $ 19 for coming out but I’ll call my $ 80 guys. He said, «so where’s this $ 80 guy?» Well, I thought you were the cheapest and AAA approved, but I was obviously wrong so I’ll pay $ 19 and cut my losses and call the other guy. He quickly said he’ll call his company to see if they can give me a break on the price quoted. Since he was already there, we agreed to the $ 100 but had to be cash.
I knew I could get cheaper, but he was already there and it was late and it’ll be another 20 minutes for the other guy to show. The tech was polite and got the door unlocked in a few minutes. I just didn’t like the whole $ 19 and starting cost of $ 25. Next time, I rather get an all in quote. Wished I Unilocaled instead of Google, but it was late and I wasn’t thinking… oh well. :(

They are horrible, wish I could give 0 stars, was quoted time frames multiple times that they did not show, after canceling service with the manager we were called and harassed by technician and service rep to agree to the service and when we refused the service rep said «f you» over the phone. Not a legitimate company!

I wish i read these reviews ahead of time!!! They are liars and thieves! I had their technician come to my house to fix a lock. He charged me $ 250 and when I tried it, it was the same. I told him and asked him to stay and fix it. He said that he had to get to another job. I called the company to ask someone else to come out and fix it. After waiting all day, and multiple phone calls, I finally called another company that came out and fixed it for $ 90. NOW GET THIS! Since they never came back, I cancelled the check. The tech called me to ask why. I told him and said if you want any money, have the company cal me not you. After a week of harassing texts and calls from the tech, the tech actually had one of his friends call me and harass me. Stay away from these crooks. To be clear, I actually did pay the service fee to the company and some labor to make things right, but stay away from these people!

This is the worst company ever! They quoted me a price over the phone and then almost 2 hours later when the locksmith arrived they tried to pull a bait and switch and swindle more money from me than what they quoted! The manager then acts like he’s doing me a favor stating that he’ll have my doors unlocked under a member service plan (as if they have one) but that rate was $ 60 above the quoted price! These people are shady, unprofessional dirtbags!!! Do yourselves a favor and go somewhere else for locksmith service! Unless you like dishonest, shady business practices and the ol’bait and switch, this is not the place for you!!!

Worst place ever! Terrible people with horrible morals. I called them to get me into my apartment. Didn’t finish the job and swindled me out of $ 180. Bunch of liars and thieves! Terrible people who stole money from me. This place needs to be shut down right now!
I am seriously upset by this company. I don’t even know if this is a legitimate company. They arrived and didn’t finish unlocking my door and still charged me $ 180 because I signed the receipt. I should have known, the guy just kept asking for my credit card. I would take legal action but its not worth it. These people take advantage of you. Nobody go here! I want this place to be shut down!

Worst business ever, don’t call for a quote unless you want harassing phone calls after you told them you got your key made at another business. Called for a quote, they give some shady response about the price starting at one price, but this isn’t the actual final price. The final price will be given to you after the tech comes out to look to see how much it will be. I thought this sounds shady at the start. I hang up and call around for other quotes (which by the way all the other locksmiths were able to give me an actual quote over the phone). Then the tech calls and I tell them i already found another company. He asks how much another company quoted me on the job. I told them and the tech said I should go with that company because his actual final quote for the job would be much more (by the way he was able to give this to me over the phone without actually seeing the job). I went with the other company. I then receive a call from the company asking why I’m going with the other company and telling me that there is no way another company was quoting the price I got from the other company and that it’s probably a shady job, etc. I said «thanks for the concern, but I no longer need your service.» I subsequently received over 3 – 4 phone calls a day following that conversation from the company asking why I went with the other company, who I went with, etc. RIDICULOUS and HARASSMENT! Worst experience ever… definitely can tell business must be hurting (for good reason) when they continue to harass someone after just getting a quote over the phone!