A-A-A Appliance Repair

do not get involved with these people!!! so far, their work has cost me $ 400 to re do. and it’s going to cost another $ 800 to finish fixing it!
they sent a completely incompetant guy who worked for many hours and totally screwed up my refrigerator.
NEVER AGAIN!!!

They Changed water pump and afterward refrigerator makes shaking and loud vibrating noise every 10 minutes. Asked to have repair person come fix it three times and never received a call back despite promise to get one or have handled

Ask for Victo — He showed up on time, was extremely pleasant and professional. He went the extra mile to explain what he was doing and even cleaned all the parts of my Bosch Dishwasher. I will definitely be using them in the future.

Ok byer beware they quoted me over the phone 25.00 to diagnose my dish washer. When the guy came to my house he was there for 5 min and said it was our outlet not the dishwasher. And charged us 35.00 I asked why it was 35 and not 25.00 he said labor? huh what happend to the good old days when repair people wanted to earn your business. I called and asked why the said 25 and he charged 35. the guy on the phone made excuses and said because it’s Memorial Day??? Come again HuHHHH they never told me I would be charged an extra 10.00 because it’s a holiday geese I will Never ever use these guys again. there rude and do a bate and switch there not integral and I hope the consumer reads these Unilocal reviews and you go some where else.

This is not even a company. They are rude and they will overcharge. Worst experience ever. The service man a total jer**. I wish I had read the reviews before completely true. I am so unsatisfied that they don’t deserve a single star. totally ripped me off.

(deep breath)
First, let me say this company has gone to sh*t! I used them twice before. Two years ago they came out to fix one of my commercial convection ovens and did so in a reasonable amount of time. About a year ago, they sent an older man named Eddie out to fix my commercial 3-​door freezer. The language barrier was a bit much at first, but we made it through and he turned out to be very knowledgeable of commercial coolers, freezers and a/​c units. I was happy with the Eddie.
This time I called for service and a younger man answered, he was much easier to understand over the phone. He wasn’t as rude as the old dispatcher but he turned out to be an even bigger idiot. Two days ago I called for service first thing that morning, they told me to expect someone between 1p-​4p. At 2:35p, the driver said he was on his way and would be there in 30 minutes. He never showed up or called to reschedule.
The next day (yesterday) I called and asked for an explaination, the dispatch apologized and assured me he would send someone out. At 2p later in the day, a guy arrived — took one look at the units and said, «I don’t work on commercial». WTH! He said he would go out to his truck to call someone else to come and never returned. When I went outside (after waiting 20 minutes for his return) I noticed he had gone. I then called the office to see when they would send someone who actually knew what they were doing and he told me he would call me back in 1 hour. I am still waiting…
The only reason I gave 1 star is because that is the very minimum possible. I am a believer of Unilocal and only wish to warn people before calling this incapable company. If you want a huge headache — call them. If you want work done — took for someone else.

Have two broken ovens. Serviceman said that one needed a thermostat and promised to call my the next day regarding the replacement part. He just glanced at the other oven and said that it needed a thermostat too. I received no call regarding parts. The second oven was fixed in five seconds by my handyman. And yes, invoice gives a Fairfax Avenue address. Bad news.