Alliance Express Moving and Storage

If I could give these assholes a negative star rating I would. I was in the 405 North yesterday and one of their trucks was literally on my ass tailgating me. I brake checked them and they almost got me. I should have let them hit my Mercedes Benz! They still proceeded to tailgate me even after I hit my brakes. Damn this company will hire anyone!

Criminals. Stay. Far. Away.

Our initial experience with this company was very positive. The guys who showed up to pack our belongings and load them were very professional and loaded the van with care.
Beyond that was an entirely different story. Our belongings arrived so poorly loaded on a different van, it is a wonder that any of our items arrived intact. Some of our antique furniture was broken in transit. Several boxes labeled «Fragile» were crushed and punctured. Although the majority of our items did survive the trip, we had to have some of the items repaired.
THEN, 8 months later we received a credit card bill with a very large unauthorized charge from Alliance. When our credit card disputed the charge, Alliance provided an altered credit card authorization form. Thankfully we had the original copy.
DO NOT TRUST THIS GROUP!!!

They stole my credit card number and used it fraudulently. I reported them to law enforcement for persecution. You have been warned.

DON’T NOT USE THIS STUPID COMPANY! I REPEAT DO NOT work business with this company. We have them moving out stuffs and it took them two months and half to delivery them to us after many phone calls and emails. We have our banker contacted them because they have taking so MUCH money from our accounts. They would never gave you a straight up answers each time you call to do a follow up. They makes excuses after one another. HORRIBLE CUSTOMER SERVICE. ALL they ever wants is your monies. THEY ARE LAZY PEOPLE who is never in the office to do their jobs as broker or dispatcher.

Do not use this company. I am still waiting for a refund they promised me after I had to cancel my move. A very badly run organization and I would not trust them with my furniture or my money. Lesson leaned too late.

Just wanted to bring to everyone’s attention that there are 23 filtered reviews, 11 others with negative experiences… it seems the reviews are either 1 star or 5 stars… how interesting that the 5 star reviews are all in the San Fernando Valley area (exactly where this company is based. hmm… what are the odds…) It’s not just the 2 reviews you see here — there are many more unhappy people who got scammed by these people — go to the filtered reviews and see for yourself.
Do yourself a favor and look them up — they have no registered trucks to their name, which means when they tell you they will handle the move personally and they have their own movers and trucks, THEY ARE LYING. How can they own their own moving trucks when they are not registered with the State of California and they only hold a Broker’s license (not common carrier) with the Federal Motor Carrier Safety Administration (FMCSA)? Their USDOT registration is 2 241 377 — Authority Types a moving company can have are Common, Contract, and Broker. Brokers don’t actually DO any of the moves — this is the only type they have.
I was stupid and took the sales rep’s word for it when she said that they have their own trucks and movers and would handle my move. I had read a review about another customer who said they overcharged her and damaged her items and used a subcontractor to deliver her items, but the sales rep, Vilma, assured me that they had their own movers and trucks and would handle my move.
My moving drama ended with me having to pay an additional $ 2,000 in moving costs (on top of what I was originally quoted), plus a lot of my items arrived damaged (bookshelves, chair, George Foreman grill actually shattered). It looks like someone punched my bookshelves, I find it hard to believe that some inanimate object punched a hole through the middle of my bookshelves which were dismantled and yet somehow managed to get destroyed like that. the George Foreman Grill was in a box marked «Fragile» and wrapped and padded and it looks like someone deliberately dropped the box and kicked it, there were a few shoe marks on it that weren’t there when I packed it.
Would I ever use them again? NO. I will personally hand carry each and every box I own, or set fire to all of my items, before I would even think of calling them for even a quote.

It’s often hard to base a Unilocal on a single review, so I must add this review to the mix. I also hope others do as well.
I recently booked an interstate move, utilizing Alliance Express as my mover. Frankly, it was probably one of the worst things I’ve ever done in my life. They offer a couple of guarantees.
1) They will raise their initial estimate. Guaranteed.
2) They will damage your goods. Guaranteed.
3) They will lose your items. Guaranteed.
4) They will not deliver on time. Guaranteed.
These people are pretty bad. I’ll start with Sindi Monzon. I’m guessing, with Kennly A (also a reviewer) who dealt with Vilma, this must be a family thing. The movers that came to my apartment were from G&G moving. They tried to pull a scam on me.
On delivery, the movers were undocumented mexican workers pulled off the street with a semi-​truck driver named Serge as the lead. As for what I have left, about $ 500 in damages, about $ 2000 in lost goods, and very little to work on as far as insurance and claims. Oh — I contacted them about a claims form.. .still waiting.
Don’t use this company. It will be a start to smart moving. I’m a big dummy for using them. Don’t be a dummy.

They lost a box while moving from California to Fort Worth. I wouldn’t have even noticed if I didn’t have my favorite shoes in there. I thought it was too late to call them about it… but not too late to comment on here.