Apt2B

I ordered a bed from Apt 2B and LOVE IT! The fabric sample color is exactly the color I got on the bed. Very important! The quality was awesome and coming from a type A person I don’t say that often. I did have an issue with one of the corners not fitting properly but OMG Apt2B and in particular Alex were bound to make the issue right. In my opinion they went above and beyond to make me happy. In this day and age we don’t get to experience true professional customer service, but Apt 2B exemplifies how every business should conduct business.

My sectional sofa just arrived yesterday and it’s gorgeous. The craftmanship of the sofa appears to be great and I am so glad with my decision. The wait was pretty long — I ordered the couch in late September so it took about a month and a half — but definitely worth it. Time will tell how this holds up but so far this seems like the best option for the best price. Do it!

The good reviews do not lie. NO words can express how great this company is! I was really hesitant to order online because it’s pretty risky with anything especially furniture. Over this past year, we’ve purchased two Logan sofas from them.- one for me and one for my bf’s place. The Logan Sofa… looks so amazing in person and is super comfortable. For how authentically chic and expensive it looks. you really can’t beat the price. Super competitive with West Elm and other retailers. It gets custom made, and they even made it in a fabric swatch they sent me that wasn’t originally included on the website for that particular sofa.
And as for their customer service– EXCELLENT. Let’s just say it’s rare to have a customer service team that don’t give you attitude and truly are looking to provide you reasonable service. I can go on. but I’ll stop there.

Love the sofa I purchased from here. I got the Lawson in Baltic and it came out perfect. Comfortable and gorgeous. Working with Alex was a breeze and he helped guide me towards what I really wanted. Highly recommend.

We wanted an apartment size sofa made in the USA. I purchased the Avalon in amethyst. We could not be happier. Old style craftsmanship. Solid and a beautiful color. It arrived sooner than expected and we are now looking for something to go with it. Thanks Apt. 2B

I had a wonderful experience with Apt2B. The ordering process was very simple and I love my new couch. So happy with the options and delivery was wonderful!

This place is really the first and only place you should consider for moderately priced, stylish furniture. Bottom line. Why pay nearly the same for Ikea which is lower quality and requires assembly? Or a extra $ for no delta in quality/​service? This store is a hidden gem that more people should know about! We found EXACTLY what we were looking for and couldn’t believe the price, quality and delivery. Not only is it white glove, but the delivery guys are clearly well taken care of by their employer — it shows in the quality of their work and attitude. We were very impressed. If you’re not quite ready for DWR or West Elm, this is a much better option for reasonably priced, modern furniture. We love our sofa!

Absolutely adore Apt2B!!! I understand where some may be hesitant to order a sofa, bed, or chair online without actually seeing the item. Have no fear, the customer service is amazing. They answered all my questions in great detail and sent over fabric swatches a few days after I requested them. I also received a follow up email checking in to see if I had any questions regarding the fabric and the sofa of choice.
Fast forward, I purchased the Melrose Sectional in Smoke. Love love it! I have two ninja warriors (2 kiddos) who are very active on my new «baby». I have had the sofa for 6 months and the sofa still looks and feels brand new!
Apt2B also carries great accent pieces. I purchased 4 chairs for my dining table. Great buy. :)
Thank you Apt2B for being awesome! I will definitely be back.

I ordered some of my apartment furniture from here about six months ago, and it’s held up quite nicely! I was impressed most (at first) with the designs they carried, simply because affordable, mid century modern style furniture is hard to find! But, thankfully, I can get it from Apt2B, which totally rocks. Currently, I have the Fillmore in Amethyst, and the funky purple color is perfect! I highly, highly recommend Apt2B, and will definitely be back for more!

What could’ve been a bad situation has turned out to be a 5 star review.
I purchased the Beverly sectional sofa from the Costco Roadshow ¹⁰⁄₂₀₁₅. I love Apt2b’s sofa styles and the prices were great. Delivery was as smooth as can be and I was a thoroughly happy customer. UNTIL 5 mos into it, the fabric was showing wear and tear and started to pill from very minimal use. I travel often for work so it was not acceptable that the material was already pilling up. There was no way that this sofa was going to last me into the years! I called Elbia at Apt2b. At first I got a canned response with a kind brush off about not having pets on the couch (I don’t have pets), proper maintaining and cleaning of the cushions, blah blah blah. After 5 months of minimal use, there is no way it should start to pill up. I pressed for better customer service, and after all that was said and done, they picked up and delivered me completely redone cushions to my satisfaction.
Now we will wait and see how durable the new cushions/​fabric are and if they pill up in 6 mos… I’m taking precautions with having throws on the couch, but it should’nt be so high maintenance and it should be a livable couch without concern for the fabric getting ruined so quickly. Only time will tell and I will update the review down the road.
But overall, the way Elbia and Apt2b addressed this situation was an example of great customer service!

I ordered the Logan Sectional Sofa in Firewood and initially was extremely pleased. The color was great and it was delivered in perfect condition sooner than expected. That was 5 months ago. Now, with very light use this sofa is showing wear and the fabric is pilling and looks horrible! The fabric is in such bad shape it is uncomfortable to sit on it while wearing shorts. I am so sad that i spent over $ 1500+ on a piece of furniture that was made with defective fabric. I reached out to customer service, and they very politely brushed me off and offered me a discount on a future order. That doesn’t help me. I work in manufacturing and work with textiles, so I understand how these issues can arise, but luckily I work for a company who stands by their product and will make situations like this right and I wish Apt2B would do the same.

They need a freaking storefront!!! Hence the 4 stars, not 5 stars. I am an old customer writing a long overdue review.
With as much success as it appears Apt2B has had at this point there is no explanation as to why they do not have a brick and mortar store. They have deals from time to time with Costco carrying a few couches and popup stores around West Hollywood, etc. but really… why no permanent store? I’m thinking it is because they don’t have to… which to me just seems either lazy or cheap…
Which is a shame because I had such a good experience with them and want to recommend them to friends, and I try to, but it is VERY hard to purchase a couch sight unseen.
They have a great customer service team so if trouble does arise they are very communicative and on top of it. I have dealt with Alex who has always been friendly and responsive.
We bought the Melrose chaise sofa in woven graphite (I think… it was 3 years ago now) after seeing it numerous times in a pop-​up location. Which was great because I sat on it. Hell, I laid on it, to make sure it was comfortable.
I’m happy to report that over 3 years later this sectional sofa still looks great. We’ve of course rotated some cushions, etc. but overall this is one sturdy sofa which is well made. We’ve had it cleaned a few times because our dog’s hair clings to it and it looks brand new again afterwards. We get compliments about it often.
Hopefully they’ll open a store soon so people don’t have to worry about what they are buying and have to rely so heavily on reviews like these…

worth ordering a sofa unseen? YES
I’m going to sum up my review before getting into the details.
It’s only been 3 days but it’s beautiful! It’s cozy yet firm, fabric is amazing, no regrets.
Almost a year ago we came across apt2b within that same week they had a 20% off for Martin Luther day. We were surprised by such a great sale but not yet ordering thier free fabric samples we were scared to order.
We really liked the Logan sectional but not so much the colors.
I sent them a email asking if other colors could be an option.
Alex beck got back to me right away and said no worries, they would be happy to use any color we liked from their samples. I think I let him know that we would wait for another sale. He let me know that no other sales like the 20% would be anytime soon. And offered to extend the sale to us!!! I’m sorry but this is beyond great costumer service! And guess what we passed on it because we still didnt have the samples and to tell the truth we were still hoping we could find something at stores in town.
We never did and so after deciding on color we waited for another sale.
And waited…
November… Thanksgiving friday they had 15% and we ordered.
To put the sectional together 2 – 3 weeks. I think we got an email on 29 (?) Maybe it was monday but by December 10 it was ready to be shipped! we figured we would have it by Christmas.. nope…
I was surprised by how long but I guess with thanksgiving, Christmas, and new years I should not have been that surprised. I even emailed them which again they got back to me right away that there wasn’t much they could do. To deliver from CA to Wisconsin during the hoildays.. so we waited.
Our schedule day was January 10^th, Saturday. We got a call the day before saying they could deliver that friday.
January 9^th we got our sofa. The delivery guys were great! Quite and fast with set-​up.
So happy we waited! This doesn’t compare to anything we looked at store. We would have paid about the same for S/​H even if we had found something near by.
Every time I walk in the living room I can’t help but smile. It’s beautiful!
Pictures to come soon.

This review is for the initial customer service I had with Apt2B:
— Wanted to see the couches in person and they let me come to the warehouse to check it out. They were SO kind. Beyond hospitable. Tony S. helped me when I arrived (in the middle of his lunch break no less). So helpful.
— I wanted the Monroe sectional but didn’t want a 3-​peice so he emailed their factory contact and they were able to make a custom 2-​peice sectional just for me at a lower price. Super accomodating!
— The warehouse had so many great samples which you’d normally get mailed to you but since I live in LA I just stopped by. Super helpful if you live in the area to see the great fabric options in person.
— Great prices. $ 500-​$ 1k+ less than big box stores.
Unfortunatley, my experience ended there. The couch I had my heart set on was too big for my space :(Just wanted to let you all know there’s great customer service behind that website.

This review started with my having read a few articles by or about 2B on furniture and interior design. I went to their site to possibly buy a Branch armchair. When I saw it in person the joints weren’t great and it did not sit right. My issue with 2B is threefold.
1) I have seen everything they have before! There was nothing fresh that made me stop and fall in love. I like furniture and I want to be inspired. More practically speaking it seems all there modern classics (e.g.: the scoop chair) although priced fairly were poor quality. Anyone who shops modern knows that chair in plastic is cheap. It is Always made in fiberglass if you want it to last or sit right. I’m not talking DWR quality but there are other places in town with better quality in a similar price range.
2) not to be a complete b_​_​_​_​but their sofas were also kind of weird. I Iiked one or two of them OK design wise but for the most part in person they looked a little off proportion and most of them just did not sit quite right. I’m surprised people sit in this product and like it. I’d say a little less money on the Hype 2B and a lot more on the product development. There are better stores in LA for quality mid century in this price range and there are stores with larger, better collections of miss mash.
3) Apt 2B presents itself as an arbiter of furniture/​design. Had I looked at some of the homes they show staged on their website I would never have even gone. They look like they bought closeout furniture from flash sites. This business has a lot of PR but no originality. I could list some better stores but won’t. I think 2B could be Much better with Any original design and less of the cheap furniture I can see on amazon all day if I cared to look. No offense people but it’s like the people who normally shop at Living Spaces decided to get cool and found. 2B

I received by Logan 2pc sectional from Apt2B two weeks ago and I am so happy with the purchase. I was super annoying about the whole thing because it was a big purchase and I wanted it to be perfect. I asked to change the configuration of the chaise, I ordered almost every fabric swatch, I asked a million questions about the filling, and asked about 6 other couches I liked. Plus I ordered a Lake Isabella mattress and two bar stools for my kitchen. Through all of this, the guys at Apt2B were patient, understanding, and really nice. Once the couch arrived, I was so happy with my choice. The Woven Gravel color was perfect for the room, the chaise configuration is exactly what I wanted, and the couch is super comfortable. I couldn’t be happier with my experience or purchases.

I’m going to update my review in order to reflect how Apt2b made up for my disappointment and to reflect Apt2b’s responsiveness.
They called me to apologize about the customer service I received and offered a full refund.
I do want to support a US start up furniture company run by young guys/​gals. I just hope they learn to train their customer service representatives and ask their delivery guys to tell customers to keep the box. Other than that, furniture is great. (Still getting compliments about my blue Logan sofa bought 6 months ago).

Just received our sectional today. It was delivered earlier than expected which was great. Customer service was really good; quick replies for questions and concerns. The furniture is well made; very sturdy and looks great.
And the best thing of all — affordable.
Well done Apt2b

We have had our Logan Sectional for four months now and love it even more than when we first received it. I call it our «optical illusion» couch because it has so much seating without looking or feeling huge. And it is so, so comfortable. It has held up well with two kids and a dog jumping on it. I’ve had to remove the seat covers occasionally to hand wash spills and they look great even after.
Our sofa has so impressed my parents that they’re buying a similar one from Apt2B as well.

On a recent Costco trip (Park Ave in Tustin), I happened across a special furniture sale with Apt2B. Since my dad was moving and needed a new couch, I was intrigued. The employee I spoke with told me that they’ve been working with Costco for 8 years and every few months they host a special sale. For the price range, the couches looked nice so I brought my dad back and he would up ordering the Ryandale in a blue/​gray color. Through the Coscto sale, the couch was $ 200 off which made the couch a great deal.
Since the couch was supposedly made to order, they said it would take 2 – 3 weeks which my dad was fine with. At right about the 2 week mark, they called my dad to arrange delivery. I went over to his place this week and checked out the new couch — it looks great and it was super comfy. Great purchase!