Bank of America

It’s so sad that these people don’t really want to work. I was here at 12pm and its almost 1pm. Employees play around and they have no idea how upset can people be waiting for so long. Even though I don’t have appointment I don’t deserve this punishment. Wait time is ridiculously long. I have so many errands to run and so many things to do. I need to go to Metro customer service, DMV, and I have to study too. These people think that they’re the priority and they just love making you wait. The lack of organizing at this branch is out of control .
They should hire more employees and they should be very apologetic towards their check payers. Because their real employers are us.

Can’t believe only two people working on rush hour. There’s a line of over 30 people and takes forever to get help.

People here totally ignore Business Banking line. I was standing front of business window for over 15 minutes before other customer told me the business line was moved. An invisible business line only the regular would know. No sign, no lane showing the line. While I was standing, I made eye contact with many of tellers but no one said anything. Parking was full and I had to park at metered parking. I had to run out to put more coin and comeback to stand on the end of the line. No one understood when I asked to hold my place in line. Just not a good experience.

GO TO ANOTHER BANK!!! DONT WASTE YOUR TIME HERE! This places is horrible! No one is helping! Two bankers walk around talking to each other and helpin no one. I came in and ask how long the wait would be with five people waiting the it was relayed and hour. I came back in and hour with 3 people ahead of me waiting and waited over an hour! 2 bankers working at the desk. All that was needed from me is printed out paperwork! Nothing major! The banker walking around could easily help! Lastly at peak business hours why are there only 2 bankers working?!. GO TO ANOTHER BANK!!!

Honestly worst bank you can go to they never have enough staff to help out any of there clients you literally have to wait about an hour or 30 mins just for your turn don’t go here on top of that the area it’s located at

This bank is the most slow in the world it has only two tellers and they aren’t efficient at all ! Do not go there!

Always loooong lines, loooong wait. Never enough staff, if they know this is a very busy branch they should have more staff to take care of all the customers. I personally prefer the one in Echo Park, but not always I can go there.

Never come to this bank. Unless you want to wait almost an hour to make a deposit and are ready to put up with manager attitude when you ask for a pen at the counter that actually works. Do yourself a favor and go elsewhere.

Business banking– The worst place to do it. The line is 45 min for business banking, and like 1 ½ hours for regular banking. No customer service is present here. The employees ignore you.

Worst bank ever. A line of 30 + people with only two tellers. One teller helping the business line and the other the personal line. I asked the guy helping out the line if there were only two tellers and he said that Bank of. America wants people to use the ATM machines. Well I’m here to cash a check and I don’t have an acct. he said if I would like to open one. This place is horrible. I don’t reconnect anyone to open an account here or use this place as a primary bank.

Worst bank ever!!! They dont try to help you out it’s like they dont care about you just your money and they try to rip you off as well, I went to apply for a credit card the guy said i had to pay $ 300 because i had no credit so i went to another bank location the guy was very polite and i signed up for the credit card didnt have to pay!!! and you know why? because he explained to me the 3 DIFFERENT KINDS OF CREDIT CARDS they had and told me that since i was a student I DIDNT HAVE TO PAY!!! something the other guy DIDNT explain to me, I am NEVER gonna go back to this bank again!!!

I didn’t even make it inside this branch.
You know why? EPIC PARKING FAIL.
The security guard or parking lot attendant is totally useless. He told me to wait, pointed out that some guy just entered some blue sedan in the far end of the wall, which means that car will be leaving soon.
So I waited… and waited… and waited. The driver in the blue car never even turned on the engine! Weird thing was, the guy that got into the blue sedan was the last passenger making that car fully occupied, so it’s not like they’re waiting for another friend to come back from the bank. I don’t know what the hell were these folks doing? Just sitting?! Cutting the cheese?!
So then, I saw a middle-​aged gentleman walking to his grey car (also along the far side of the wall). So this guy (non-​Asian) took literally MINUTES to back up his car. I’m talking Youtube-​Worst-​Drivers-​Ever style, multiple attempts of backing up, then driving forward, then backing up. Millimeter by millimeter. And then, just when you know he should NOT be backing up any further, he somehow sped up. BOOM. He HIT someone else’s car. Not ding, but hit. Then, he continued as if NOTHING HAPPENED. He maneuvered his car some more, trying to weasel out of his corner, which frankly was spacious.
Meanwhile, the parking lot guy just stood there, didn’t even bother to help the guy who just broke a bunch of stereotypes. I don’t know if he left a note on the victim’s car or not, but I couldn’t exit out of there fast enough!

Worst banking experience ever. I’ve been waiting in line now for 20+ minutes and I only paid for 30 minutes, parking. Didn’t think I’d need to use the parking lot. This is ridiculous!
I bank with Wells Fargo and I’ve *NEVER* had to wait in a line for this long before (even when there were more people than this in line)!!!

Oh no, I can’t even…
There is a man in a wheelchair with dirty shoes. DIRTY SHOES! How you gana be in a wheelchair and your shoes look like you are a star athlete at the local outdoor crossfit. It is really sad how horribly the space is *not taken care of. The floors need to be redone, and in general it feels like a bad neighborhood in the 70s. It’s just off.
Two people cut in front of me and due to not wanting to start anything, I just let it go. I’m upset right now just writing this review, so I’m done… with this review and this particular location.
1 out of 5 stars.

Never coming back here again they have worst waiting I have ever seen in this location well when I went there they only have 2 people working on rush hour I went there today around 5 pm and left about 1 hour later… Horrible management they should put more people on their window disappointing SHAME on BANK of America

worst bank of america ever! wait is 1 hr plus. horrible tellers. horrible bank, period.

The area is boonies central!!! Beware if you’re carrying a hefty amount of money on you to and from your car/​bank.
I like that there’s a big parking lot. I’ve gone here a few times and the service was up to par for BofA and no problems with the people who work here either.

Never.again.
Sketch to the max!
The parking lot is in the back of the building. You have to walk practically around the block to the front of the building. The ATM is in the front of the bank.
I don’t usually get paranoid about neighborhoods, but every once in awhile you just get these «feelings». I had my laptop w/​me and was questioning what was a stupider idea… Leaving it in the car, or carrying it with me around the corner.
I wish they’d employ a security guard for the back lot as well as add an entrance from the parking lot. We have a B of A in North Hollywood on Lankershim and it makes ALL the difference in feeling secure when you have a fat roll of cash in your pocket.
Anyway, as I was saying… never again.