bebe

The quality of the clothes is great. The customer service I experienced was wonderful up until I went to pay. There was one group in front of me paying and one cashier. A sales associate brought me to the line and said I would be helped shortly. Then this girl decides to put her items on the counter and walks away. I waited my turn and then a second cashier came up to help. I thought I would have been next. Then the girl that had placed her items on the counter quickly swooped up to the front. The cashier asked her if she was next, she said yes. I said «that I was next». She said she was in line but was walking around. So I guess she could be in two places at once and had I still been shopping technically I had an invisible place in line. The cashier decided to help her first anyways, why ask if he’s going to help her first anyways. I’m sure he knew she cut, but she was buying more items then me so money matters. Another thing the fact that they just have curtains to cover the dressing rooms doesn’t provide much privacy as someone walked in on me while I was half way dressed.

Horrible customer service.
Waited at least fifteen minutes in line.
Walked in today 10÷16÷15 around 530pm. Went up to the register to return an item. One person at the cash register ringing up customer. Another person at the register, a heavy set lady with medium long hair folding clothes.
She asked me if I was purchasing, and I replied, I’m returning an item. Then she said, «he will help you out“referring to only guy at the register. So I waited still. It took another ten minutes before I got helped by the only guy at the register.
Not because you’re not going to make a sale on a customer, that does not mean you should make them wait if you are able to help them out.
When I got to the counter, she made a side comment on how long it took for me to return the item.
The guy at the register was very helpful, and took care of my return as quickly as he could. He remained professional when the lady made a negative comment about my return.
Just wanted to let other customers know about my experience today. It’s not like this everyday here, I hope. I’ve shopped at this location before and made a purchase and it was fine.
Hey maybe they’ll be nice to you when you make a purchase. So make sure you don’t say you’re returning something when waiting in line. Just say it’s a purchase!(previously a purchase)
Hopefully management do something about this because I love shopping at L’occitane here, and go to this bebe sometimes since most of them are already closing down.

My favoriter store in all LA area. The management is very accomodating and helped me to pick the right size/​color, etc. Guys who work at the store are even nicier than girls. I had never been comfortable with men at women’s clothing store untill this one. I spent many $k and got many discount as well!
LOVE THIS STORE

Im very surprised at the bad Unilocal reviews for this Bebe Location! I have nothing but good things to say about the customer service here, but maybe that is because I always use Erika as my stylist. She is very attentive and always knows what will look good on you! Its good to have someone that can dress you up for any occasion whether it be daily outfits to formal attire.

Purchased a skirt over the weekend for work. I tried it on at home and it was not as flattering as I had hoped. I went in to return it yesterday. No one greeted me so I went straight to register and Tony walked over. He was short, grabbed my receipt and stated «Mission Viejo Huh?»… Yes, I was shopping in OC over the weekend but live in LA, was not aware I had to explain this. Without any questions as to what was wrong with the item or if I would like to try anything else, he starts to dissect the skirt apart. Checking every seam, zipper, buckle, etc. Naturally feeling so uncomfortable and honestly embarrassed, I asked him if there was something wrong. He smugly responded «No, I just have to inspect it.» I responded that I have never been treated like this and his response, «Well there is a first time for everything isn’t there.» I could not believe this man had the nerve to be so rude to me for bringing back an item within their company policy time frame. I love bebe and I am accustom to a high level of custmer service when I shop here. Employees like Tony will forever make me think twice about making a purchase at Bebe. I should never have to feel uncomfortable to bring something back if everything is within the company’s return policy.

Not really a fan of this BEBE store, the staff always seems To be chit chatting with each other and this time when I asked for help one guy that came to help me, then disappeared for a little bit And then there was a few others just standing around and just chatting it up, at one point he was just walking by me and I had to remind him of my request which seemed like he had completely forgotten, because he decided to help someone else before he completed my request, pretty annoying

When it comes to clothes and fashion everyone has different style. Bebe is exactly my style!!! The dresses are so sexy, it is amazing. Every time I go there I have to spend at least $ 100 and walk out always with something, never empty bag. I love this store!!! When it comes to customer service, the girls are very nice, especially Erica, she is a sweetheart. It is a very busy store, especially on the week-​ends. Thus the girls sometimes in a rush and can’t satisfy all the customers at the same time. Overall they are very helpful.

Maria is rude non professional and non friendly, I never had this issue @ bebe but today I disliked my experiences there.

I stop in here often but never really find anything I like. It’s a Bebe store, it’s in Beverly Center, they offer the same as most other Bebe stores.

They definitely need to work on their customer service. I had to go all the way to cash register to check if they have my size. When that girl gave me the shoes I needed, she even didn’t come to check on me… like I wasn’t even there. I gave it 3 stars just because I got those pretty shoes that I wanted so much. That’s all about it otherwise I’d gave it 1 star. I can’t stand when people have no idea what a quality of a customer service means. I think those sales people don’t know that… NEXT

I really don’t like the service i receive from the beverly center bebe.
VERY disappointing to say the least, because i usually have decent– good experiences with this store!
I guess its all about location!

I must say i was rather disappointed with this location. Not the service but the selections. All the dresses looked… i hate to say it but similar to Charlotte Russe. ehhh NEXT STORE PLEASE…

I LOVE bebe clothes, I am petite and in great shape with curves and everything here fits me perfectly. The reason why I love this location, is a great selection, HUGE store and I love the staff… Adam is my go-​to guy and always picks out the greatest things for me that I almost always LOVE. Also, they get in the product WAY before the internet and any other stores do!

3 ½ Stars (rounded up)
Came here w/​my gf to help her find an outfit for later on that night. All the staff (guys and girls) had a really good attitude despite how busy they were. The person that was helping us out the most was Joanna… she was GREAT!!! She really did her best to help us find something and to help me find the right sizes while my girl was trying things on. Unfortunately, we didn’t find anything that looked good AND fit good… it was either or.
Only thing that needs to really be worked on is/​are the fitting room (s). One of the rooms we were in was basically falling apart… even the bench felt like it was about to collapse, and all I did was sit down on it while my girl tried on her clothes… really, nothing else (I know what some of u r thinking…)

I can’t believe the Beverly Center Bebe hasn’t been reviewed yet. Tony is great and he has helped me with my shopping extravaganza’s many, many times. Go there with your Sugar Daddy and he will work with you to get you the best clothes!