Bo Macdonald, DDS

I’ve been with Dr Macdonald for 18 years. Her work is outstanding and always state of the art. Great atmosphere-​very upbeat. You want private headphones? Blinders? Change of music? Comfort? All included. I’ve had friends from out of town just off the plane who needed emergency work and
her door is always open.
Great staff and Dean is the best cleaning man around.

Everyone in the office is so nice, patient, and professional. I’m new to LA and my tooth started hurting so I went to their office on a whim and I’m so glad that I did. I will keep coming back to them!

Last week I cracked a crown on one of my back teeth. Having just moved to LA from San Diego I needed to find a local dentist. My friend Tim Devine recommended Dr Macdonald highly, and effusively, and having been to her office yesterday, I now know why!
Bo arranged to see me right away, and I was even able to get a cleaning same day! The staff (Jennifer, Stephanie, Leslie, Joan and Dean) were all very pleasant, and I even got to practice my Spanish with Leslie! Everyone is light hearted, warm, and just really very nice, and obviously are a good team who get along well. My first cleaning with Dean was a very thorough one, and when Bo was removing my old crown she made sure I was feeling ok with the procedure (I usually get really nervous and tense with major dental work). Leslie took her time fitting the temporary crown, and also made sure I was comfortable all the while. The rooms face onto a very well designed atrium area with many nice trees and palms, which also helped make the experience more relaxing.
I could seriously go on and on, but I won’t…Suffice it to say that from the front office to tooth cleaning and crown replacement, the experience was actually a positive one thanks to Bo and her staff. ! If you need a dentist I would highly recommend their office.

Love love Love this office, and yeah I’m one of those hate to go to the dentist type. I’m turning 37 and my smile is important I’m constantly smiling and after years of casual smoking and drinking soda its began to show. I wanted to pull back some years and dip in the fountain of youth by merely updating my smile. Walked in the office, and off the bat felt at home, it looked like Michael Costello designed it himself. Very feminine but inviting, little waters, a kuerig and a few chocolate covered pastries put me at ease. The girl at the front desk greeted me and not only gorgeous but soooooo nice. I was nervous but the whole staff was just so gentle, the vibe was good throuout the office.
Dr. Bo was actually almost a spitting image of her office, beatiful and inviting. Everything was state of the art and she gave me options including botox. I was able to bond and polish my teeth on the spot under an hour which was great. I am terrified of needles but her and Lucy (assistant) provided support and comfort through the process, didn’t hurt at all. Overall amazing experience and results exceeded my expectations.

Dean is the Best!!! He takes his time and as he is working on you, he is explaining step by step what he is doing. He is so gentle and makes sure you are comfortable. I love the little goodies at the end they give you, a toothbrush, chap stick, mouth wash, floss, and toothpaste… they really take care of you.

This dental team is THE BEST! Seriously. Not only is their work top-​notch, the entire staff is incredibly friendly, positive, and helpful! They really take the work seriously and make sure you are completely satisfied. If you’re looking for a new dentist/​dental team, I would highly recommend this practice!

I went to another dentist in 6 month and I had to redo my deep cleaning and filling that I had done with Dr. Bo just six month before. They told me that the deep cleaning was done not well because I had dark spot of bacteria that could not have been formed in 6 month. The filling was not done well as well so they need to redo that too. My insurance cover just a deep cleaning every 24^th month so I need to spend $ 750 out of my pocket because Dr. Bo and her staff did not do a good job.

What??? 5-​stars for a dentist’s office? Yup.
What makes her office 5-​stars is her top-​notch staff. Their huge smiles really make the place welcoming, forget about the treats and the music and the rest of the environment. This office IS the staff.
1^st visit — cleaning and whitening treatment went beyond their closing hours, the staff stayed and hung out until I was done! Huge smiles and waves, they weren’t even mad bro! Super impressed from the start.
2^nd visit — after getting whitening treatment during 1^st visit, I noticed that they could use a more robust selection of DVDs to play for their customers. So this visit, I brought them a TON of new/​sealed DVDs that whiteners can now choose from. The staff was SUPER appreciative! You’re welcome, Unilocalers. Hygienist Dean ran into me at the desk and remembered me and checked in on what he did last time. WOW
I’ve gotten a first rate experience here. Thanks Dr. Bo and staff!

I was looking for an honest dentist with integrity. Finally found her!
Go see Dr. Bo. She will keep it one hundred and only recommend what you need and prioritize it for your needs.
She also has a very friendly staff surrounding her!

DR. BO MACDONALD IS THE BEST! I’ve been going to her for the past two years and the experience has always been top notch. Like most people, I had a latent fear of dentists and held off from visiting one for years. But Dr. Macdonald and her staff were so comforting and accommodating, they put all my fears and concerns at ease.
Very soothing office environment and they also have the most up-​to-​date, state of the art technology at their disposal. Dean, their hygienist, is amazing and is a wealth of knowledge. They work well with my insurance company and were able to easily accommodate my budget and financial needs. First time in my life where I’ve actually ENJOYED coming to the dentist.
Parking in the building, but there’s plenty of street parking as well.

I like this place. I’m a loyal customer in this macdonalds. The staff is so cool. Customer service is so great
I come every morning to get my coffe and some cookies. The places is always clean and nice

The five star reviews brought me in last year when I had just moved into the area and was looking for a dentist close to my new home. All the staff (excepting Dr. Macdonald) are very friendly and professional. They provided great service and the office is very nice.
I had been going to my old dentist regularly so I was surprised when I was told I had 15 cavities and 1 watching. I understand they have a new x-​ray machine that shows up cavities better so I decided to stick with them and get my cavities fixed although I didn’t find Dr. Macdonald very reassuring. Also I was looking to get invisalign so I needed to get them all fixed and didn’t want to delay the process any longer.
They did tell me that it would max out my insurance so we agreed to do the ones next year that went over once my insurance renewed.
She did all the cavities on one side of my mouth. I couldn’t eat on that side and it was very painful, I went back every month stating this for three months and it didn’t get better. She kept saying I needed adjustments and I kept telling her that my teeth don’t even meet on that side (hence why I need braces) but she didn’t seem to listen. After four months she said «what do you want me to do?» I don’t know! That’s why I come to a dentist! She suggested that I needed a porcelain filling since it was such a large cavity — over a $ 1000. I felt that I couldn’t trust her and they just wanted to get more money. Also i don’t have that kind of money to spend. She also said it was painful just because it was a large cavity, but I have never had this kind of ongoing pain before.
She then went to numb the other side of my mouth to do my other cavities. I had to stop her, exclaiming that I still can’t eat on the side she had already done and if she does the other side then I won’t be able to eat. Dr. Macdonald did not have a very good bedside manner and I always felt like she was irritated with me. I couldn’t bear to go back there anymore.
I found a new dentist and it turned out the filing I had trouble with for over 6 months had a leak and needed to be redone. My insurance wouldn’t cover it since it had recently been done so I had to go back to Dr. Macdonald one last time and she did redo it for free.

I’ve been going here for over 10 years! This is the best dental office ever! I’m a performer so my teeth must look fabulous! I always go back to Dr. MacDonald when I’m living in LA. I live almost 45 min away but it’s worth it. The staff is always friendly and professional. Parking is easy and the prices are reasonable. I get great compliments on my teeth regularly thanks to Dr. Bo!

I have been going back and forth on this review for months now. I made a couple visits here at the end of last year to get a teeth cleaning and some minor work done on some slightly misshapen teeth. I had a good experience, and my teeth cleaning with Dean was among the best I’ve had. Despite some lingering tooth pain that I still experience 6 months later, I refuse to go back. Read on for why.
I enthusiastically recommended Dr. Macdonald’s office to my boyfriend, who had recently gotten dental insurance coverage and was looking for a place to deep clean his teeth. It was his first dental visit in years, and he knew there was some catch-​up to do. I won’t write about his experience in the chair, but I can tell you that his saga has soured my enthusiasm for this place.
He was initially told that the cavity fillings he needed were «covered 100%» by his insurance. He told me about the conversation shortly after it had happened, and prior to him getting the work done. We were both overjoyed!
Cut to a couple months later, and disregard the 4+ visits he had to keep making to «just finish up this one last part» (again, his experience, not mine), and skip the fact that he can no longer chew on one side of his mouth because of the pain. He shows me a bill for close to $ 1500 worth of services that he had been completely blindsided by. When he asked about the «100% coverage» he was told that that was for silver fillings, and the office doesn’t do silver fillings. They do porcelain only. Which is what they charged him for. Does anyone else see the problem here?
My own situation was far less severe. I had less than $ 100 of work done (after insurance), but was still not notified of the charge in advance, only told that my insurance covered most of it. If I had gotten the $ 1500 bill, it would have been one star and concurrent negative reviews on Angie’s List, Google Plus, and any other outlet that would hear my voice.
I have no problem with a dentist getting paid for good work that they do. I also believe that patients have the responsibility to confirm their own coverage and not depend on a medical office to tell them what they will be paying. But I also believe that COMMON SENSE suggests that a dentist’s office that fails to inform (at best) or misleads (at worst) a NEW patient, with NEW insurance, what kind of financial liability they are getting into, isn’t really looking out for anyone but themselves.
So now my boyfriend and I are both in varying levels of pain because of work done here, and neither of us will ever darken this doorstep again.
Also: they don’t validate parking. Good luck on the street!

I went in for a check-​up and cleaning. Joan at the front office is really one of the best dental office staff I’ve met.
Parking: structure (get validation). I didn’t find parking info on the site so I parked at the meter and forgot to watch my time. Got to my car 1 minute after meter expired and got a ticket. $ 65 out the door. Hmph!
Dr. Bo was nice and thorough, but the person that made me really enjoy the visit was Dean. Dean, the hygienist, was so informative and explained things to me like no other. I was guilty of not keeping up with flossing everyday. Not anymore. Dean really changed my life.
This place is not cheap. Since I was spoiled by an excellent dental insurance from my previous job, I had a huge sticker shock to see the estimate. If I were to return to Dr. Bo’s office for the treatments, I’ll probably need to get an insurance first.

I have been to Bo’s practice a few time and Sheila has always worked on my teeth. I am continually impress by how high tech this practice is.
–Fantastic staff
–On time appointments
–High tech fancy X-​ray
–High tech fancy X-​ray that helps screen for oral cancer
–Great cleaning
–Very knowledgeable staff
–Cozy reception area
My main issue is that it does seem like they try to get me to do more than what I want or made time for and that’s annoying.
I don’t do any more antibiotics shots from them anymore. I go elsewhere if I need it. I’m only doing cleaning here at the moment.

If you ever wished going to the dentist was like a trip to the spa, then this will be the perfect dentist office for you.
The office was dare I say luxurious for a dentist office. Such a warm welcome from the front desk, and sign in/​form filling out was a breeze. I used their check-​in offer and that was easy like Sunday morning (and a steal of a deal I may add).
Getting those uncomfortable xrays done here are awesome bc pics of your teeths show up right before your eyes on the flat screen in the corner of the room. Bo and Sheila handles my teeth with care during my cleaning. And the whitening process was much more relaxing and not so uncomfortable as I thought it would be.
Details, details, details, this was quite the dental experience.

I’ve been back a few times now and I’m happy to say that my opinion hasn’t changed!
I went in the other day to get a cavity fixed. As usual, I was greeted by the friendly staff, sat immediately and was back in my car within 40 minutes. Wow! Seriously, for those of you who work in the, you can get a cavity fixed during your lunch break.
Dr Macdonald is the sweetest person, she makes you feel comfortable and has the most soothing voice. For those of you out there who are scared of the dentist or simply avoiding it, this office may be perfect for you. Right before she turned on the drill, she asked if I wanted a headset so that I didn’t have to hear the sound of the drill. They also offered to turn on the TV. I didn’t need either because I’m completely comfortable getting dental work done. But if you’re not, it’s probably a good idea to blast some music in your ears.
I must also add that Joan is the best Office Manager. She is definitely the backbone for their office.

For a bunch of reasons I have decided to change dentists. I grew tired of waiting too long and having the receptionist mess up my appointments plus I became disappointed with my former dentist’s lackluster professionalism. Ever since I got rid of my MD in Downey last year I was contemplating doing the same with my dentist. Now that I don’t live in Downey anymore I have decided to look for a dentist West of DTLA. Right before the New Year a relative recommended me her dentist Bo Macdonald, DDS in West LA.
My first appointment was a few days ago. The office is actually in a really cool part of town — only a few minutes away from «Little Tokyo West» — where I hung out for a while to check out Japanese stuff in a little store near a boba place. This is a plus. Now I have the excuse to try the ramen in this area!
The office is very nice and welcoming and smells really nice as they had a scented candle. The dentist’s room has a view of plants outside which is very relaxing and I noticed that one of the plates that covers the florescent lights above the dentist chair is made to look like clouds in the sky. There’s a Marilyn Monroe poster to the side. Nice, cool and relaxing space really. Not lifeless and lackluster at all.
The guy that came in to do my cleaning was actually as cool as the surroundings. He was very, very friendly and upbeat. So much so that you can see yourself returning with enthusiasm. You could honestly tell he enjoys his job. He first checked to see what condition my teeth and gums were in. When it was determined I needed a simple cleaning and not a deep cleaning I was relieved. He explained to me why I didn’t need it too. To do this he made use of a sort of map of my teeth on a screen which showed where the trouble spots were and fortunately there were not many. The cleaning didn’t take too long.
After the cleaning x rays were taken so the dentist could give me a check up. The girl that took x rays was very, very friendly too and she had lots of personality.
Dr. Macdonald is very professional and ethical. I could tell this by carefully listening to her plan of action for my teeth. I look forward to coming back and getting some of my dental issues resolved.
The receptionist is also very, very nice and knowledgeable. She explained all I needed to know about the treatment plan very well and gave me useful tips on finding better insurance.
Parking is a real issue but you can find free parking on Purdue and it’s only a short walk.

First impressions are important! So in this time of my life where I’m job searching like crazy, I’m doing everything I can to make sure that appearances fit the job. That is, other than actually being qualified for the job ;D
So the lovely Lucy Y. referred me to Dr. MacDonald to get my pearly whites even whiter! I did have a few reservations about getting my teeth whitened TOO white. Blame it on the episode of Friends where Ross bleached his teeth too long:
The office is bright, clean and inviting. I was first welcomed by Joan who was warm and friendly. After getting set up in one of the rooms and relaxing in their comfy patient chairs, Dr. MacDonald introduced herself. Also warm and friendly, she inquired about my recent dentist visits and any problems I have been experiencing. After a brief examination, conversation led took a more casual friendly turn. I’m the kind of person that enjoys when a doctor/​dentist visits are more than just business. It puts me at ease :)
As for the teeth whitening process itself, easy peasy! Joan applied vitamin E to my lips and gums before inserting the mouth piece with bleach. She gave me a pair of glasses to protect my eyes, pointed the bright light at my mouth, set up a movie to play for my entertainment, and handed me a bell if I needed to notify her (which I did use about 15 minutes in when I really needed to spit… haha!)
The process took 20 mins! Dean, the dental hygienist came to clean and wrap up the process then gave me an overview of what to do for aftercare. I was given a whitening pen to apply for the next three nights and he also recommend using it after any major teeth cleaning.
My teeth were whiter for sure but not scary Ross from Friends white ;D
I was certainly impressed by the results but what really made this a 5-​star experience was the treatment I got from the entire staff. Each of them made me feel like I was the most important patient in the office! If you’re the type of person that gets nervous and dreads dentist visits, I would highly recommend this place just for the warmness of this staff alone!
:insert cheesy smile:
:sparkle!:
ding! ;D