Caliber Collision

My car was hit by another car after exiting off the freeway. Caliber coordinated everything with the Insurance Company. I walked in dropped off my car and they coordinated a rental pick for me. No thought involved.
I opt’d in for daily text updates which were always sent to me every step of the way. I just got my car back today and it looks amazing. The body damage and audio issue has been fixed. My car was clean and detailed. Much better than when i dropped it off. The staff is friendly, informative and very efficient in what they do. They also have a lifetime warranty on all work performed. I am VERY VERY happy with the results.
Thank you!

Best place in town! My Lexus IS 300 was hit, front fender completely cracked l. Brought it here and after speaking to Jay he made me comfortable and guarantee the best service… and that’s exactly what I received. My car was fixed in a timely manner. The fender looks amazing and they even detailed my car… my car looks brand new. Best experience :)

Caliber was great to work with in getting my car fixed and they guarantee their work. Got my car fixed at another location and had an issue. They let me take it to any of their shops. If you need your car fixed definitely use Caliber On Robertson. They were really great in getting men fixed especially Jay who was so helpful and just worked hard to get me in and out.

Caliber Collision on Robertson is the best body shop in LA. I would not take my car anywhere else for body work.
Jay at Caliber Collision is exactly the type of service advisor you’d want, but rarely find. He is very personable, friendly, intelligent and honest. I take my Jeep Cherokee there and they have done great work on it, at a very reasonable price & in an extremely timely manner. The job they did was fantastic. Jay went above to keep me informed along the way and make sure I was happy with the finished product. I couldn’t be happier with the work that was done.
I recommend Jay & Caliber Collision to my friends and family.

I got rear ended and came to Caliber Collision for a repair. I was dealing with the other person’s insurance, and we didn’t have all the information we needed, but Caliber were very professional and helpful. Jay and Laura spent the time to get in touch with the insurance and authorize everything on the spot so I wouldn’t have to go and come back. I will update this review with the results of the repairs, but the experience is really top notch. They make an effort to take care of their customers and accommodate them however they can. They even had Brian drive me home so I wouldn’t have to take an Über. Everyone is very professional, highly recommend.

These guys are great! Jay and Steve were so helpful and nice and beyond accommodating. I don’t think I have ever had such a smooth, positive experience with a car/​body shop. Highly recommended! Thanks again for finishing up the car so quickly, super impressive!

It is great! got in a car accident and they fixed my car in a couple of days. by bumper was all messed up made it as good as new! ALSO they ARE mercedes benz certified with all real parts. They know what they are doing. Also detailed the entire inside of my car, and by accident left some things in my car and they went untouched!

Two weeks ago I took my car in to Caliber for repairs after the car was rear-​ended and side swiped in two different incidents. Jay was very professional and helpful. I received a text everyday to inform me how the repairs were coming along (I almost felt like I was there). The receptionist was very friendly. The receptionist and Jay stayed late for me to be able to pick up my car after work. The entire staff are superstars!

As hard as it is to have a car accident and deal with the aftermath, Caliber Collision made the experience a positive one from the first day to the last. Jay was the service manager with whom I worked and he was incredibly professional and helpful. He provided constant updates through phone calls and texts and even had my car ready one day earlier than scheduled. I have had many experiences with body shops over my years of driving, but this is the best! I highly recommend Caliber Collision on Robertson Blvd. if you need body work on your car.

Caliber is as good as it gets. They go above and beyond for their customers. When our car was damaged by a hit-​and-​run I told our insurance company there is only one place we would take our car, CALIBER. We are so grateful to have a local repair shop we can trust.

CAHUENGA– HWD location: Sent by farmer’s insurance to the Cahuenga Bl. location after a neighbor sideswiped my parked car. Very impressed with the service i received here, both the work to my car and the courteous way they treated me. Angel kept me informed and was responsive to my concerns. They are really organized and professional. Great place.

About 2 months ago, I got rear ended in my Porsche Cayman. I had just purchased it, so you can only imagine how nervous I was to have somebody work on my car. Insurance took care of everything and recommended I come into Caliber. After they had everything set up, i received a phone call and was set up with Jay right away.
Customer service was great, Jay gave me a detailed walk through of everything they’d be doing to the vehicle. Within a few days I received updates on the status of my vehicle. When I picked my car up, it was in good as new condition.
As someone who is skeptical of bringing their vehicles into automotive repair shops, I can say my experience made me think twice. I definitely recommend this place if you really care about your vehicle.

Jay and his entire team are rockstars and deserve big, fat raises for making the entire repair process completely painless. I have never had customer service like this. Jay updated me daily on the process and worked his butt off to get my car finished two weeks ahead of schedule, then went the extra mile to have it towed to me the night before Halloween! He’s the nicest guy in the world and totally committed to his customers’ happiness. My car looks amazing. Jay for President!!!

Excellent job fantastic service. when I called to schedule Steve was reassuring and understanding. Taking your brand new car with a very special color was scary.
When I took my car I was pleasantly surprised by the waiting area,
Jay was efficient and pleasant, he assured me they’d do all possible to have the car ready ahead of schedule… and he did!
They drove me to the rental car, kept me informed of the progress. When I picked up the car today both Jay and Steve made sure it was perfect before I left. What could have been an unpleasant ordeal turned out a very positive experience. Thank you

Caliber has my sincere appreciation and a top rating after turning a terrible situation from a fender bender, which actually turned out to be quite a bit more damage under the bumper, into a net positive result. Not only did they restore my car to its damage-​free, like-​new state, but they detailed every inch — inside and out. The customer service was outstanding and I know who to trust to restore my car if anything happens in the future. Bravo!

I had my car repaired 3 days sooner than the expected time to complete, which was awesome. The intake from Laura to Jay Ureta who gave me texts updates on the progress was bar none in customer service. I really liked how Enterprise from LaCienega was there before I could even ask for a pickup to get a rental. Laura had me covered ahead of time.
The results were beautiful and the guaranteed paint job was immaculate as well as the detail job on my car upon pick up.
These guys and gals know what professionalism is and I am a VERY satisfied customer who will recommend them to many!
Thanks again Caliber Collision for your top notch service.

I usually don’t post Unilocal reviews but the service provided to me by this specific location was beyond stellar that I felt compelled to write this–
Jay, who I absolutely recommend, handled my case and kept me updated with every process of the repair and even worked hard to get my car completed days before the expected date. The repair was seamless and I drove out of the lot with a brand new car! Beyond the technician’s excellent work, the customer service provided by Jay aided in the entire process by providing me with ease knowing my car was in good hands and reaching out to me to communicate about the entire process.
Thank you so much Caliber, I am so happy with my car!

I was dreading the process of getting my car repaired as I have a crazy busy month and I really needed my SUV for transporting stuff and didn’t want to deal with a rental car.
Not only did Steve and Jay at Caliber promise me my car would be fixed within a week (another shop estimated 3 weeks), but Jay was in constant communication via text message and they got the whole thing fixed in 4 DAYS! Less time I had to pay to rent a car, less time away from my SUV, and less interruption to my schedule. Most importantly, my car looks like new!
I am not a big Unilocal-​er, but I have to give credit where it’s due. I am 100% satisfied and I will definitely return of the need arises!

Jay was awesome! helped me fix my BMW and she’s looking all brand new. Definitely a place to go to if you need a car body repair.

Jay was awesome! Used to be LeMans auto body and we had work done then through esurance. Took the car back because the window which was replaced had always been rattling slightly and I finally got around to taking it back. Now that it’s caliber collision, I thought I’d have issues getting it covered, but Jay took care of me. Thanks!!!