Chase Bank

I work in the building where this Chase is located and I typically come in here to get a roll of quarters for laundry. When I inquired today, they asked me for my Chase card and then said that it’s their new policy to not provide change for non-​customers. Isn’t a bank typically where one would go to get change? I used to be a Chase banking customer and switched to Bank of America because of their terrible policies, so any thoughts I had of switching bank to Chase for the sake of convenience were just wiped away by more terrible policies. I walked to Wells Fargo across the street and they quickly and kindly exchanged my money.

Awesome branch! Easy parking. Staff was very courteous and helpful. 5 ATMs in the branch! Got ALL my banking done in less than 5 minutes.

I have been banking with Chase since 1999. I have my personal checking, my business checking, my business credit card and few personal credit card with them. So you would think when I walk in, they wouldn’t treat me like a homeless guy. I went to this branch last week, I asked to talk to a banker, first nobody even wanted to talk to me, finally this lady came to talk to me, instead of sitting me down and talking to me like a human being, she told me standing up «how may I help you», I asked her if we can have a seat, she took it the wrong way, anyway finally we sat down and discussed what investment option I have. She said a guy by the name of Farid Morim is going to call me to discuss my options. The guy never ever called. Anyway I went to that bank yesterday, one of the worker was chit-​chatting with me, he said how’s everything, I told him about my problem, he said he will schedule an appointment with Farid Morim the next day at 12:30pm, I said I can’t make it at that time, he said that it’s the only time he has available, I told him that pleeeeeeease call me if the guy couldn’t make it on time, because I have to skip my meeting to come meet with him. So today I went to that bank, I don’t see Mr. Morim there, after 10 minutes of waiting they come to me telling me that Mr. Morim is going to be 20 minutes late. Oh yah, really? He obviously forgot to show up or he didn’t care to show up and now that he’s getting call form the bank, he’s going to «try» to make it. In the mean time, I had skipped my meeting to meet with this jerk? You really think I am going to trust my investment with the guy who is such a flake? A guy who is so unprofessional that can’t keep his appointment. What a horrible branch. I am considering taking all my business to a different bank. Shame on you Chase for hiring these unprofessional people, not only you lost my business, I will cancel all my accounts with you starting next month. If you own your business, don’t use this branch.

Don’t come here during lunch hours…
So many people, so much traffic, and also at night it’s kinda scary here. Bad location.