Chella Brow Bar

I was very hesitant to try out a new place since my regular brow specialist was no longer doing them. Brooke did my brows and she did a beautiful job! She was very sweet and concerned about how I wanted them done and shaped before starting the service. She perfectly shaped and filled in my brows! I love this place and am happy I tried it out. I recommend Brooke she will make your brows beautiful!!!

Prices went up, $ 24 for a brow waxing!!! I’m sorry why in the world would I pay that especially when it’s almost impossible to get the same person twice? No thanks!

Thanks to an unfortunate incident with Nair when I was in the 7^th grade, I have not had my brows shaped or waxed in 15 years. A friend had her brows tinted and they looked amazing, so I faced my fears and scheduled an appointment with Brooke. She was professional, friendly, and showed me exactly what she was going to do before she did it so I wasn’t concerned about her taking too much off. She started the brow tint with the lightest dye so we could build up if needed. My brows were shaped and tinted perfectly, and Brooke filled them in flawlessly. My only regret is making an appointment at the end of the day so I couldn’t walk around looking fierce for longer.

I had an expired groupon for Chella Brow Bar but with groupon credit policy, I was still able to use the $ 17 credit that I had purchased it for.
I spoke with Brooke over the phone about it and she was able to fit me into her schedule that same day. She was very sweet and made me feel comfortable.
She had explained to me that eyebrows aren’t twins but are more like sisters and waxed my eyebrows in a painless manner. She also asked me if there were any spots that she might have missed or that I would have liked her to remove which is very considerate.
Brooke also showed me the heated eyelash curler which I thought was perfect for me because my eyelashes don’t curl up but lay flat down lol Definitely a good investment.
Thanks Brooke for taking care of my brows and making me feel relaxed. Highly recommend getting your «sisters» done here: D

I finally got the chance to stop by with my mother in law. I’m so impressed! The girl that helped me was fabulous. I received an eyebrow wax and also tint. She was very knowledgeable and sweet. She explained the presses of waxing and also talked to me about the different products. We love the highlighter so we bought one. I don’t remember the girls name that helped me. I’m sure we were the last clients. I’m very happy on the results on my brows. I’m now hooked on tinting my brows. It looked amazing

Great! Friendly and skilled! I always come here! They talk to you before touching your eye brows and make sure you get exactly what you have in mind.

I absolutely love and adore Shannon. She not only does my eyebrows perfectly and quickly, but she is also the nicest person ever. Exceptional customer service and exceptional work!

Shannon is one amazing young woman. I bring my 14 year old daughter to her and she even did my brows! She treats us like friends and we only go to see her. She shapes our brows perfectly and without any fear of removing too much or too little. I am grateful that we found her and we will absolutely keep coming back to her as long as she is there… thank you for being there Shannon and we will see you soon

Shannon is by far my favorite!!! She does AMAZING work, listens to what you want and does it quickly. My eyebrows look the best they ever have and I have been growing them out for 6 months. I finally feel like they are where I want them and its becuase of Shannon. Never going to anyone else for my eyebrows!

I came here to get my brows done for the first time, and had a pleasant experience. This is actually a kiosk at the mall (took me a while to find it since I was looking for a store). Danielle was very nice and showed me how to fill in my brows after she did some light waxing and tweezing. I was in and out in about 15 minutes. $ 24 for first visit. Not bad at all!

Was turned down last night as customer at 8:37pm as the girl working had to close her register at 9… Girl was busy talking to either a fellow employee and friend and looked annoyed that I even considered service 20 minutes prior to closing time. Poor customer service.

I came here to do a brow tint and a la carte wax and I’m so happy with the work that Brooke did!
For anyone skeptical of tinting because you’re afraid they will be too dramatic, you don’t have to worry about that! They start you with the lightest color (which is almost too light, in my opinion), and then you can darken as much as you want. :)
With the waxing, Brooke did an even more fantastic job. One of my brows was a little bigger than the other, and she did an excellent job with making them look almost identical! She listened to every suggestion I made and even encouraged me to be picky on what I wanted so that she would get it right. Another esthetician, Aleena was standing by and helped her by giving her advice on making it look even better!
I would definitely definitely recommend going to Brooke and/​or Aleena! It was a very friendly atmosphere and I’m extremely happy with the results.

What a waste of $ 20 she had asked me before, what do you want to remove I point out the hairs on my eyebrows and she started to wax and as soon as she was done I was like «you didn’t even do the tops of the eyebrow and she left hairs on the bottom brow and she told me «ooh it’s because the hairs are to small» I’m like in my mind, «are you serious!?» I left and went straight home and pluck my own eye bows and I got the so call little hairs that she said «it was so difficult to pull». Seriously I should get a refund and you guys can hire me cause I will get them little hairs for you guys!

I am EXTREMELY picky and paranoid about who I let touch my eyebrows — I only trust a few people! I have had very good experiences with Rebecca and Jade, so, when they were not available, I decided to try Sydney. I did not enjoy my experience with her. She talked and talked — in my face nonetheless. I appreciated her being so generous with her time with me, but her talking was a bit excessive, especially when she was going on and on about Chella’s various products and how I needed to buy them. I also understand she is there to push Chella’s products and up-​sell, however, she was a bit pushy.
I feel bad calling out Sydney, but she talked SO close to my face and was constantly spitting all over my face. I feel like she needs to work on these things.
I believe another poster, Natalie K., commented about a similar experience — I’m guessing she’s referring to Sydney, based on her comments.
I also felt like she kept going and going (waxing and tweezing) on my eyebrows when I made it VERY clear that I just wanted them a bit cleaned up and kept as full as possible. She kept going into the arch yet assuring me that she wasn’t — they ended up thinner than I wanted!
Again, I feel bad being so harsh and critical of Sydney, but I have yet to be back because, every time I check the schedule, it is only Sydney who is available for an appointment, and I do not want to go back to her. I wanted to go in today, and when I checked the schedule on Monday, it showed Vanessa working. However, when I went in the next day to book with Vanessa, she was off the schedule and the only available appointments were again with Sydney :(

Vanessa is my go to girl for my eyebrows! She’s very down to earth and the first time she did my eyebrows, she had me shade in my eyebrows so that I got the hang of it. If you need an honest opinion, she’ll give it to you and she doesn’t try to sell you anything you don’t really need. I don’t like pushy sales people at all! The only downside is being in an open stall in the mall. I do like my privacy but the girls at Chella make you feel so comfortable that you kinda forget you’re in a mall.

I didn’t plan on getting my eyebrows done today but passing by the Chella stall, I noticed how friendly and meticulous the ladies were while waxing/​filling in their customer’s eyebrows so I said why not, I have a bridal shower and graduation to go to tomorrow anyways. I didn’t have an appointment but Emily did my brows and she is AMAZING! The hairs near the tail of one my eyebrows stands out (weird, I know) and she was able to «fix» it and she even gave me tips on how to get them to stay down. She filled them in and showed me how to use the brow kit. I also received 50% off on the classic brow make-​over for being a first time customer! Definitely coming back to Emily again! Btw, the heated eyelash curler is pretty awesome!

I love Chella Brow Bar. I love it so much I drive from Beverly Hills to Topanga just to see Emily. It’s so worth the drive. I found out that they’re opening up 10 more locations and opening one up in Beverly Hills. I can’t wait to see what they do with that. Its super affordable.

This concept is amazing. I was offered 50% because it was my first time. I got a brow makeover and brow tint. I am very happy with my results and Emily did an amazing job! She taught me how to fill in my eye brows correctly which I never knew how to do. Will definitely be coming back every month for a brow makeover and every 6 weeks for a tint. Thanks again Emily!

I love Chella Brow Bar!!! Easy to get to and Sydney was wonderful. I can never get my eyebrows to cooperate. I’ve got sparse areas and one of my eyebrows is always lower than the other one. On that particular brow, the hairs always want to not stay in place. But, Sydney did a wonderful job taming them and tinting. They now look very professional and even. I’m very pleased. Booked another appointment while I was there. Thank you!!!

Went back on ²⁄₂₈ for my second visit for a brow wax, left very happy again! I also purchased the heated eyelash curler this time, and love it. I will be back again soon!