Consumer Action Law Group

Poor poor communication u send emails and leave messages and it takes weeks for response 1 year of them handling the case and still back and forth with the same questions worse attorneys I have ever dealt with…

Poor poor poor communication, have been working with this company for 4 going on 5 months now and I keep asking them what is going on with my case and nobody seems to want to talk to me. I was originally told my case would take about 3 to 4 months but now that it’s been 4 months plus, only couple weeks ago, was told they were just now filing the complaint. My issue is about a lemon and they will need to negotiate and they don’t even want to talk to me to see how I would like for them to strategize, how I would like it to go. For all I know they are gonna get me stuck paying for a car that is gonna continue coming up with new electrical malfunctions. So unfair AND, they are getting paid for it. As far as I’m concerned, they are taking their time so they can get more money!

I am so happy I decided to go with CALG!!! After researching other attorneys in the Los Angeles area I decided to call Consumer Action Law Group to explain my auto fraud situation and get a free consultation. From the very first interaction I must say that I was impressed with the level of service I received. They patiently answered all of my questions completely and were open and honest with me right from the start. Other places I called I felt rushed and felt as though I was not a priority. After receiving a consultation and taking a few days to think over my options I was still a bit hesitant to move forward in the legal process. Fortunately Fanny was able to put all of my worries and concerns to rest and reassure me that they were the right people for the job. Pauliana was my attorney and she did a fantastic job. From the moment I first spoke with her I knew I had made the right decision in choosing CALG. Pauliana and Fanny worked hard to get me everything I deserved. They truly did earn my business and even after doing so they remained pleasant and professional. This place takes care of business plain and simple! Going above and beyond in most industries now a days seems to be a foreign concept but fortunately they have not forgotten the importance of this. I cannot recommend Consumer Action Law Group enough.

I had very old lien show up on my property that should have been there. I researched the question on google and found several conflicting answers from a number of different attorneys, Lauren Rode provided the only answer on the internet that made any sense. So, I contacted Lauren at Consumer Action Law Group and was delighted that I got right through to her. Lauren was a pleasure to work with and she solved my problem with a single phone call. Clearly not all problems can be solved this quickly, but most law firms that I have dealt with over the years would have found a way to drag out the problem. I highly recommend Lauren and her firm!

Paulina was my attourney for dealer fraud. She did a great job on my case along with Fanny. I recommend this company 100 percentThank you again.

Pauliana, Sage, and Fanny have been awesome so far. Had a case management conference last Friday. I noticed a ruling has been made on the court website. Hoping to hear back soon with good news. Going through a lawsuit when you’ve been ripped off can be very stressful and worrisome especially if you have never had to sue anyone before. I know they have other cases they are working on as well. I have faith they will continue to do a great job and let me know what’s going on as soon as they have a chance. I would definitely recommend them. Keep up the great work and thank you for taking my case on!

I contacted this group in regard to an issue involving my vehicle. I felt very lost, frustrated and confused. I feel this group was able to help me find clarity as well as gather information in regard to my legal rights. Farah and Lauren provided me with support to feel comfortable in making the decisions that best helped gather my situation together.

Very helpful. Answered all my questions with honesty. After the initial review it was determined that the amount in dispute was less then the cost to fight for it. Appreciated that they told me this and didn’t just take the case and incur additional expenses.

If i can give them more 5 star i would cause they give me really good second opinion cause my case under 10 000 $ and they spend time with me on the phone explaining for me what to do if they do this for free and care for people either they will pay or not they must be a trust firm and i recommend

The male attorney was great and very informative!
Unfortunately the owner of this company name is yelena and is completely rude and is only concerned about collecting money and didn’t like to interact with clients.
So if your looking to just waste your money and not ask questions about your case…
Then this is the law firm for you

They corrected their previous mistakes and actually helped secure me a sizable settlement in my case. They are a hard nose legal team that is very results oriented in getting the customer the decision that’s bests for them. I’d continue to use them in future cases and recommend them to others.

Lauren Rode has been an exceptional help to me! My case was complicated and involved many ever changing variables and Lauren was there to answer every question along the way. I would not hesitate in recommending Lauren Rode to anyone. Thank you very much for your guidance Lauren.

I was a victim of fraud dealerships and needed immediate help when I called this law group. Robert was my attorney and he was really informative and did exactly what he had said he would. Fanny was his assistant and was really nice and super on top of everything. Long story short, they won my case! I’m a very happy customer. Thank you again guys!

I live in Berkeley and Lena is located in Southern California (the LA area. Lena Gurevich is a human being of great character. She fought hard. She (Lena) the lawyer was victorious. Lena Gurevich saved my home and my family life.
I could not ask any more she was wonderful.

Highly recommend this law firm. Lauren is a great attorney who cares for her clients. She replies to her emails very quickly and answers all questions. Thank you very much

Overall, I had a very poor experience with this office. Initially, the main attorney was really helpful in talking me through my options. Then when I had to send in my documents I had the unfortunate experience of dealing with his assistant Fanny. She was rude, lacks any customer service intelligence and tried to argue with me about when I sent my documents (because they were «really busy»). I am a very patient lady and work in customer service myself so I get it, even when I was told to wait a week for document review — but Fanny was just the worst. I couldn’t imagine having had to deal with her through this process.
I rarely write reviews, but felt I had to to help anyone else who may be considering this group. The catalyst to this review was when I received an email yesterday from Fanny, after my last email two months ago to the main attorney telling him of my experience (in hope that he would take action internally to prevent someone else from having the same experience), saying «Unfortunately after carefully reviewing your documentation, our Firm has determine that this is a case we cannot currently accept. We appreciate your cooperation during the Initial Review Process, and we are hoping that you consider our Firm if you ever have future legal needs. Have a beautiful Afternoon!!»
REALLY? Two months later? Do they have any idea what’s going on with their cases???
I found another group that is great and it took less than a day for them to review my documents. After 4 times in the shop for the same issue, its a clear cut case. They are now handling it are are really great.