Copen Stephen MD

This review doesn’t even DESERVE a review from me. DO NOT WASTE YOUR TIME WITH THIS PLACE.
I went to this office on my first visit, for a checkup at the Beverly center. The doctor was two and a half hours late for my appointment, but i continued to wait patiently. I had arrived early after all. He rushed into his ROOM full of waiting patients apologizing to everyone, shaking their hands seeming genuinely concerned, as I’m sure he was. But these people, such as I have schedules, jobs that we must need to work to pay for things such as this insurance.
I liked Dr. Copen personally. I can see why people say he cares, but his business, or lack there of — he should be ashamed about. The receptionists have ZERO communication between each other. Which brings me to the main reason I write this review,
I’ve had a horrible bronchial infection for two weeks and decided I needed antibiotics. I called Dr Copen’s Beverly Center office to make the soonest appointment I could. They said they could get me in at 10AM, but would have to be their Martin Luther King Jr Blvd location. I said ok, and confirmed the appointment. I let my boss know I would be late the following morning to see my doctor. I arrive 20 minutes early. The building was run down, in a bad area, and shared with 4 other businesses. I walk around front, and knock on the door. All the lights are off, and no one is there. I wait 30 minutes, because, well I am feeling HORRIBLE by this point and just need antibiotics from my PCP. No response. I go back to my car, I wait 30 minutes. (there are bums in the alley behind the office smoking crack at this point) so I leave. I PAY for my insurance, and this is humiliating. I call the office, to talk to someone, leave multiple messages. No one returns my call. I call one last time to let them know how upset I was and the secretary at the MLK location was not caring or compassionate about the problem and grief they had caused me. I told her this was very unprofessional and I would be changing my PCP.
Hopefully other people don’t make the same mistake as I did with this place. It’s going into the ground. Don’t waste your time or money.

First time using hodpital in the US.
We had an appoinment at 1pm but eventually we met at 3 hours later.
He doesnt care anyone’s time for real. Im sitting at his office and im expecting parking fee how much will be later. $ 2.25 /​15min. So Be awear of that, and better find street parking.
As he said i will be here a min means 1 hours.
Good luck.

Well worth the wait. I love the fact that he spends time with his patients (20min-​45min is normal for his office). You do wait a loooong time but the fact that you do not have to go to a lab kinda helps. I personal would rather spend an extra bit in his office that to go and wait at lab core or quest and pay again for parking. I love the fact that he will allow you to come in after hours at the last min if need be.
He is such a compassionate Dr. I he even calls to see how you are reacting to a new med. His exams are complete from head to toe and there is no rush he spends the time you need. Worth the wait to me. I have never been so relaxed by a Dr in my life. I don’t go very often just routine check ups and an occasional sick issue or something.

No matter how long of a wait, I dont think a 5 hour wait to sign some consent forms is worth it. He is a decent doctor letting no stone unturned but never in my life have I made an appointment just for the doctor to sign a couple of forms and takes 5 hours.

My husband went to see this doctor for the first time in November. We are insured and we chose Copen as a service provider because he is in network. From November of 2013 to May of 2014, his office failed to provide any bill or paperwork re: the accounting. Rather, we were sent an Explanation of Benefits from our provider which indicated that the bill has been paid.
At 8:43 am on a Saturday, we received a call from a collections agency. They gave us no information, only a phone number and demanded belligerently that we owed $ 1100 plus, something pertaining to tests ordered by Copen via the lab but the person had no further details. Not only did the person have a thuggish demeanor but the call woke up our child.
If that is even indeed the case, Copen’s receptionist or accounting agency never sent us any type of notification or a bill or failed to coordinate with testing agency. This is a business that has no organization or meticulousness. After an initial call and email, Copen’s office never followed up.
We had to do all the damage control ourselves and the root of the problem was Copen’s office. His employee failed to update information in the hospital system and all the bills were sent to a ten year-​old address.

If you like waiting, this is the doctor for you! I routinely have to call his office several times to get anyone to return my calls, and typically wait more than 24 hours for any call back — even to schedule an appointment. His typical response? Go to the emergency room.

I’m normally very anxious about doctors because some have dismissed me and not taken my concerns seriously. Dr. Copen has been and continues to be by far my best experience with a healthcare provider and I no longer put off going for an annual checkup. Sometimes their office seems a bit disorganized but I’ve come to feel it is because they are so accommodating — the one time I needed some special consideration they made an exception for me to get me addressed when I had no appointment. Someone was inconvenienced by that — but I had an unexpected time-​sensitive need that Dr. Copen and his office addressed. He’s also a very pleasant person to interact with.

Dr. Copen saved my life. When I was in a coma, other doctors wanted to unplug the ventilator, having decided I was beyond hope. Dr. Copen listened to my family & fought to give me a chance. Two months later, I came out of the coma. I credit Dr. Copen with his care for keeping me alive during all that time. Also, for ten years before the coma, Dr. Copen gave me the best care I could’ve hoped for. He is easy to talk to and cares about what patients say. The long waits in his office to see him are just a testament to his amazing level of medical care, that so many people value him and his medical attention that they’d wait for hours to see him. I’ve left his office at midnight before, and there were still more patients waiting to see him! He is dedicated and knows his stuff. He will give you the best that modern medicine can offer.

I was referred to Dr. Copen by my gynecologist who I have a wonderful relationship with and respect very much. Safe to say, this recommendation couldn’t have been farther off the mark.
I gave Dr. Copen the benefit of the doubt after waiting for an hour and a half for the appointment (a busy doctor is a good doctor, right?), however when I saw the throw blanket draped over the exam table instead of the usual disposable covering in most doctor’s offices, a red flag went up.
From there, the appointment just got worse. Dr. Copen rushed through my medical history as if he had someplace better to be and, as it turns out, he did. Another patient down the hall was scheduled for an appointment at the exact same time that I was.
Top all of this off with a very large hematoma (or bruise where I got my blood drawn) and I will never be going back to this doctor’s office again.
I hope this review is less of a place for me to complain and more of a help to anyone considering Dr. Copen. If I could give no stars, I would.

Some good things are worth waitng for. Dr. Copen is one of them.
It is true, there is always a long wait. Must be for a good reason, huh?
He is the most compassionate doctor I have ever been to and I have been to plenty of them. He is ONE OF A KIND. Once you finally get in and he comes into the examining room with you, he makes you feel like you are his only patient and gives you his undivided attention. He does not leave a stone unturned and addresses everything that needs addressing. Doctors like him are not only hard to come by but nearly impossible to come by. He makes the wait well worth it.

A bumbling kind man but completely ineffectual and useless! He will send you off/​refer you out to specialists as he has not time or knowledge (?) to deal with even the most basic of health issues. He is completely overwhelmed and has no time management skills. Expect to wait a few hours on average for your scheduled appointment. He has no respect of time and can’t possibly successfully juggle an overload of clients/​. Lastly I was disgusted by his overprescribing of medications. Any symptom I mentioned he responded with a medication as if it were some type of game. He is a poor representation of the medical field and it speaks miles about his skill level that he can only treat patients by recommending numerous and often unsafe drugs. AVOID!

I have not met a more caring doctor, but holy cow, is it an ordeal to get in with this guy. The staff will tell me with (what I imagine is) a straight face, that appointments to see the good doctor run 7 weeks out. REALLY??? If I have something that needs immediate attention, they routinely advise a trip to the Emergency Room, or sometimes they have offered that if I really need to see him, come by at 5 or so, and Dr Copen can see you at before midnight. Seriously! He’s great in person, but his patient load is weighing him down…