Crown Cleaners

The only place I go for my tailoring needs. The staff is polite and patient. The seamstresses always do a great job. The prices are fair — not super cheap but they don’t price gouge either. Often they can do same day service on simple jobs like hemming pants.

These guys are wonderful and helpful.
Have had tons of jeans hemmed hear and suits adjusted. SUE is the best. Zero complaints

Great work and nice staff, Crown gets the job done right and for good prices. It’s been a pleasure to be a client for years, satisfied customer here.

I bring in costumes every month that are filthy from performers. They always come back fresh and clean. This is my go to cleaner. Easiest people to work with.
It’s really funny reading the bad reviews. I’ve never had any bad or hurt feelings. But I’m not looking for an ass kissing or a discount. Just a job done right. And I’ve never been disappointed here. They are very honest if they could do the job or not. Having worked in the service industry for years I’ve learned that the Customer ISN’T always right. I will continue to trust and come here and recommend to all who ask who’s the best cleaner in LA

Ive been using Crown Cleaners for 10 years and I’ve never had a problem. They go out of their way to clean things, have done alterations for me quickly and even replaced little jewels on my wife’s dress once for no extra charge. If they don’t think they can fix it or clean it they tell you up front. I don’t understand the bad reviews.

I have been coming to CROWN CLEANERS for years! They are amazing,…all my clothes have to be tailored on the sleeve length and pant length… always done perfectly… with really tough jobs I can’t even tell they were fixed! Friendly neighborhood people… always finished on time… some alterations can be pricey but worth every penny! I wouldn’t go anywhere else!

The best cleaners and great for quick alterations. Friendly and Great service. I have been coming here since 1995. In a city filled with dry cleaners and tailors Crown Cleaners will always be my go to!

Negative stars possible? I dropped off four dresses three for cleaning, one for an alteration. Yes, i forgot about them, 2 months later I went in search of my dresses. The nasty Korean seamstress from the back came out to yell at me about leaving my dress there. She only gave me the one dress that was altered charging me double the amount that seamed reasonable for a heading. I asked for any other clothing there since I when I never wanted to return and deal with this Asian witch ever again. She said nothing else there and continued to argue with me about leaving the dress there for 2 months. I left swearing to never return. 5 months later I get a pleasant voicemail reminder from a young man reminding me that 3 dresses were still there. I went to pick them up, to have the nasty Korean witch rant about having items left there. The nice young man is likely owners son, and the nasty witch should be chained to her machine in the back never to speak with customers. Either way, never ever going anywhere near this place again. I found a better and nicer place near by that does an excellent job for half the price of crown.

DO NOT GO HERE
This is the worst cleaner or tailor I have ever been to in my life. They literally couldn’t even hem a pair of jeans properly. They ruined three dresses of mine and gave me one back with mud on it.
The lady completely didn’t understand anything i was saying and was absolutely rude.
When I took the dresses back to ask her to fix them or give me my money back she literally yelled at me and refused to do it.
so now I have just spent 90 dollars to lose about 500 dollars worth of clothing.
I don’t even write Unilocal reviews thats how angry I am.

Crown cleaners is so great. They are always on time, have great customer service and are very accommodating. I go in there ¾ times a week for work and if I need something done sooner last minute they always make it work.

LOL @ how bad and overpriced this place is. A friend told me this place was amazing but always trust Unilocal.I went to get a pair of pants taken in ($ 40) I picked them up, took them home, and honestly thought they’d mistakenly given them back to me un tailored. I went back and tried them on in front of the tailors and even THEY couldn’t tell if they’d done the work or not… But that didnt stop them from not refunding me.

Super friendly folks and I’ve always had great experience here. Was there a change of ownership? Not sure why the rating is so low. They also do great alterations — came here on the recommendation of my stylist/​wardrobe friend who gets things cleaned and altered all the time for work. PLUS the easy parking always helps.

Lot of negative reviews here. My experience has been different. Lost a lot of weight. They altered a half dozen jackets perfectly. They do all my shirt laundering. No problems. Not a lot of Mamma Mia warmth, okay, but politesse, professionalism and certainly friendly. I recommend and the costume designers I know swear by them for alteration.

If you want spots left, your cleaning lost, and to spend too much time waiting to part with your cleaning come here. The rude Asian woman reminds me of the Ashton Kutcher scene in Hey dude where’ my car…“and then and then’. at a Chinese drive in when they didn’t want any thing else. and were asked again and again ‘and then”
Don’t go here.

Abrasive staff
Not friendly

Horrible service. Rude Asian woman, barking like a dog. Poor quality. Ruined the metal on my garments. I went in to have a hook sown on and it looks like a 5 year old sowed it on. Very unprofessional, and when I said something about it she became very aggressive. In today’s economy small business owners need to go above and beyond to maintain clientele. Small business owners like this one need to re-​access what the American service standard is for business. I WILL NEVER GO BACK HERE AND NEITHER SHOULD YOU.

My recommendation is: stand up for a basic minimum of human respect and avoid giving this place your business. I am not talking about poor «customer service» (read apollo Y’s review below). I am talking about an unacceptable and unbelievable level of rudeness.
A friend had recommended this place to me because he said the tailor was a nice lady. He’d taken clothes here for alterations for years. The first time I went a month ago, the cashier was nasty and unfriendly. The look on her face was hostile, her tone of voice was rude and angry. But the seamstress acted more normal so I thought ok – maybe the cashier’s having a bad day.
The SECOND time I went, which was this past weekend. I went with my boyfriend whom the tailor lady must have recognized and she was still unbelievably rude. First of all, she pushed me onto the platform, yelled at me «STAND IN FRONT OF THE MIRROR.» She then pricked me with a pin, and laughed and said «sorry.» She didn’t sound sorry — and I’m thinking, are you possessed by the devil or something? I couldn’t believe the mean-​spiritedness.
She acted annoyed that I asked for her to taper my jeans in addition to taking in the waist and length — so I shouldn’t ask for what I want because it’s too much work for her?
This may be a classic example of a first generation Korean treating 2^nd generation Korean-​Americans like crap while totally subservient to non-​Koreans. In the US it’s not acceptable to treat anyone like this. What could I have done in the short time I was there to have merited this treatment — when it began the moment I walked in?
After I got my clothes safely back I am posting this review and hope I discourage people from supporting these people.

There used to be a sweet, young gal who worked here and would handle all the orders. Well, unfortunately, when I came to Crown Cleaners recently… Nice Gal was nowhere to be found. (Not sure if she still works there.) And the Other Lady (who I think does the actual tailoring) was as rude as can be!
You see, certain people in this world should NEVER be put in charge of Customer Service, and «Other Lady» is one of those people. So after a rather unpleasant exchange involving «Other Lady» trying to upsell her services in a barking tone of voice, I decided to take all of my tailoring and cleaning business elsewhere… PEACE OUT!

I’ve been using Crown for several years. The quality is average at best, but they were right around the corner.
I finally got fed up with them. Twice they have made mistakes and then when I bring the pieces back claim they didn’t do the original work or that somehow I’m trying to pull a fast one. You have to check every time to make sure they haven’t forgotten anything.
They have slow turn around, and that combined with the Russian Roulette of them doing the work competently just doesn’t make any sense.
There are far better cleaners only a couple of blocks away.
I’d avoid at all costs, otherwise it might actually cost you.

My husband and I took one of his suits here to be tailored. He lost some weight, the suit was too big on him, it needed to be taken in. We heard Crown Cleaners was the place to go for alterations, even though it’s just an unassuming little shop in a strip mall. The staff was efficient, not particularly warm and friendly. Doesn’t matter to me– I just want them to get the suit right. The alterations cost $ 150, so it’s no small chunk of change.
I returned to pick up the suit a week later. At first, the employee who helped me tried to charge me again for the suit when we’d already paid. She had to have a manager sort through the receipts to confirm that I’d already paid. This only took 5 minutes or so but was mildly annoying. Took the suit home and it looked really good. The stitches were pretty much invisible, the seams perfectly straight and the suit nicely pressed. They did quality work. My husband was pretty happy with the fit. The sleeves seemed a tad short, which was odd, but otherwise the suit was in much better shape than it was before the alterations. If I had another item that needed special alterations that couldn’t be trusted to just anyone, I’d take it here. The price tag is high, but the results were good enough.