CVS

TRACEY is an Asset to the CVS company. Her dedication and thoughtfulness to the customers is unparalleled. Tracey’s knowledge in CVS products and other vendors are very much appreciated when needing to pick one brand from another. I cannot express how thankful and very appreciative I am for having known and been serviced by her. I also want to thank all the other workers at this CVS location. They have all been very helpful at one time or another.

Normally I wouldn’t give such a poor Unilocal review, but being in retail and being customer service oriented basically my whole life, it irks me when I receive poor service.
Took my prescription to this particular CVS (cahuenga) and went to use my coupon from GoodRX. The woman helping me (didn’t catch her name. Shorter, maybe Armenian, long dark hair, looked to be in her mid to late 20s) claimed she had the same coupon on my account. My total, with said coupon, would have made my prescription $ 58. She proceeded to tell me I owed $ 155. After going back and forth for a minute, I gave up. She wouldn’t try typing in the coupon code I had on my phone, wouldn’t give me a straight answer nor any details as to why the price was somehow over $ 100, especially if she has the same coupon on file. Being in retail, we would have done whatever we could to either have an answer, or accommodate. She clearly didn’t care and came off as lazy.
Took my prescription back and went across town to Walgreens. The gentleman at the pharmacy helped me out and even accommodated for the trouble the woman caused me at CVS even though Walgreens wasn’t the one to cause the issue.
Obviously I’ll be taking my business to Walgreens from here on out.

Don’t go to this one. Lots of other places around the corner. Horrible customer service and management.

24 hours cvs in the heart of Hollywood. Just imagine how many crazy characters they get on a daily basis. The staff is still very happy and unbothered by the craziness they work in.
They have everything you would need just like ass normal cvs stores. The lines could get crazy sometimes because of the location.

I have been coming here because of the pharmacy. There have been countless issues with their organization. They do in fact have polite customer service, but after enough issues of them not having prescriptions ready — enough was enough.
The straw that broke the camel’s back for me was when they called me a day prior to nicely ask me they wanted me to refill 3 of my prescriptions. Two of them I was unaware were needing to be filled, but I was happy to be informed. When I got there the next day they had none of the ready & informed me the one I needed most was not up for refill & I would need to contact my doctor. So why would you call me the day prior to ask me if I want it to be ready? They seem to love to misinform people as well as waste their time.
Enough was enough. I dealt other thaw small occurrences for a year & change. So I finally switched to Rite Aid.
Bottom line. Nice people. Retarded service. Nothing’s ever ready or on time or clear.

You know, I would not normally rate or recommend a pharmacy, but this place has been exceptionally good to me.
I live right down the street and am here more often than I’d like to admit to pick up everyday supplies.
Every single time I am here someone greets me with a smile at the door and I am always asked if I need help finding something. They love animals here and even said hello to my cute puppy. The manager Eric (at least that’s what his name tag says) is quite possibly the nicest store employee I have ever encountered in my life.
What everyone says about the shady people is true. But hey! — this is Hollywood and I find the whole circus show highly entertaining.
I would say never park here if you plan to leave the premises. I see someone get towed pretty much every time I’m here. But there are signs everywhere warning about this so I don’t really blame the store…

I go here mostly because of Troy — he’s absolutely gorgeous and greets everyone who walks in.

CVS = Canine Value Store
Every time I go to this CVS — I wish I could go elsewhere, but my current health-​insurance provider uses CVS for pharmacy coverage — there’s’ at least one dog in the store.
And every time I raise this issue with a staff member. The most recent conversation want like this:
Me: «why is there a dog in the store? It’s illegal under Health & Safety Code § 114 259.5.»
Helpful CVS staff member: «Well, we allow dogs in the store.»
«So you’re saying it’s legal? That dog is walking around the food area.»
«I don’t know if it’s LEGAL legal, but we allow it.»
«OK, but just between you and me – you agree it’s not legal.»
«Well, we allow it.»
* * *
And so on. What’s interesting about CVS flouting our state health law is that in general, a pharmacy is entrusted to enforce a whole lot of laws, so that, for instance, people aren’t just coming in and buying buckets of Fentanyl.
I don’t know if this is the CVS of last resort, but it’s low on the list.

Pharmacy has the worst most ignorant staff. Spent 30 mins waiting for a car in front of the car in front of me. Person in front of me took forever. I got up to the window thinking it would be quick, that’s the point of a drive thru pharmacy. When I got to the window I realized why it took so long. If I wasn’t completely out of a daily medication I would have transferred my prescriptions to another pharmacy. Signing up for home delivery as this is the only cvs around me.

I went to cvs yesterday. Parking lot was totally empty, so I parked somewhere at the end. After Cvs, I thought to buy some stuff from markets across the street — literally across the street. I saw the sight that they tow away if you leave the propriety, but I thought they won’t do it in 20 mins. Oh I was so wrong… I came back after 20 – 25 minutes and my car wasn’t there. Ok. I was wrong. I admit. But don’t you think this went too far? I was away less then half hour, not whole hour, no, HALF! And I have to pay 350 $. Anyway, even if I’m wrong, I don’t feel like to go to cvs ever again. It’s just not good.

No one ever tells you that you will have trouble digesting stuff after gallbladder surgery. I looked online for digestive enzymes and this was the only CVS around that carried what I was looking for. Thank God. I’ve been going to this CVS for a while but have never been late at night. I would suggest going during the day and not at night. There are some super weird and scary people hanging around here. I will give them props for having the medicine I needed when no one else did.

This CVS is the worst, the pharmacy is always out of stock and have to order in any prescription you take to them which usually takes around a week or more. There is a sketchy crowd that is always in the parking lot and in this cvs late at night.

I love this cvs but the pharmacy crew are asses. Everyone is cool but those guys. Asses

Love this CVS! Eric, one of the managers is so nice! The younger one that’s always at the front is so nice too! I have never walked into this cvs without being greeted by an employee! That is something you don’t forget! Very much appreciated! Everyone is always so sweet and the customer service is great, the blonde girl is always helpful as well. I’ve honestly never had a bad experience here and I come almost everyday. The only downfall would be the homeless people but that’s just Hollywood as a whole lol

Nothing like trying to get your prescription filled when you have to feel scared with all the homeless people and junkies in the parking lot. Not a very safe feeling place. Not sure why they can’t move the creepy people away from the front door. Would hate to even think what it’s like after dark here.
The interior of the store seems messy and barren of stock. Walgreens nearby is like a palace compared to this dump.

I haven’t used the pharmacy at this location, so not sure if the complaints are justified, but came in this morning for some other otc stuff and had a great experience. Parking was easy, and the employees were very friendly and helpful (I couldn’t find what I was looking for on my own at first, but one took me directly to the aisle).

Avoid this pharmacy at all cost and read these reviews — they’re all so accurate. Most of the staff is friendly but they’re severely under-​staffed and the turnover is quite high. There’s always a new face who I pity because I know they’re in over their heads. Every time I go into this store I have to meditate or medicate beforehand just to keep from having a nervous breakdown while inside.
Getting prescriptions filled here is like having a part time job. You have to call them over and over for days/​weeks in advance and remind them that you’re coming in/​or to order your refill because it’s rarely in stock — even super common medications. Then when you arrive, they often can’t find the prescription or say that insurance won’t cover it — which my insurance always covers, so they call or I call and it becomes a huge production just to get medication that I’ve taken daily for YEARS. I have to leave and come back or stand around for 20 minutes waiting. It’s a disaster, basically.
Sometimes I’ve become excited, believing that they’ve gotten things together when I receive an automated voicemail from the CVS robot or texts from it about prescriptions being ready; but then when I go in to pick it up, it’s some random medication I took once that I don’t want or need and they have it set on auto-​refil. Then I have to start all over again, asking where the medication is that I need daily and I’m almost out of and have taken for years…
On the brighter side it’s in a super convenient location, with parking and I can usually find over the counter products and household items I need… but just bring a can pepper spray with you in case you get mugged by the shady people in the parking lot. And also bring a wad of cash to give to the beggars that approach you when you enter and exit the store.
If things go smoothly, which sometimes they do, I’m pleasantly surprised.

Could use an update.

CVS is CVS, but this one seems to attract A LOT of homeless people. Last time I had this man follow me in and then follow me around every aisle every step of the way. I was so weirded out but didn’t want to make a scene or confront him, because I hate confrontation (unless I’m drunk) and I wasn’t sure if he had a shank made out of McDonald’s straws in his overalls or what was going on under there, but the smell was not good, neither was the vibe.
I went up to the photo center where I had been waiting for my photos to print, and he followed me up there. Damn, I thought I was safe up here as it’s near the checkout lanes and plenty of witnesses. I wanted to jump into the photo center guy’s arms, which looked like a poor man’s Samuel L Jackson.
The homeless creeper sat right next to me and got on that ghetto phone that is for Money Gram, basically a sketchier version of Western Union. I’m certain I didn’t see the man dial any numbers on the phone, but started a full on rant with, probably a dead line on the end. He was hollering about money and accounts and how he has no ID, SHOCKER!
He kept mumbling some weird things to me like, «I bet you love your life», etc. The second my photos were ready I ran out the door and back down to Hollywood Blvd so I could blend in with all the other freaks.
So, this CVS is not my favorite, but the staff here is always very nice and there is plenty of parking which is a huge bonus. It’s also way more organized than the location on Hollywood Blvd, which is like CVS on a crack binge, it’s a disorganized dirty ass mess and the pharmacists there fit that very same profile.
For my review on the CVS on Hollywood Blvd in Hollywood by the Fresh N Easy, see here:

This is a little of a unique CVS. The people who frequent this store are the typical Hollywood type. Actors, actresses and wannabes. It’s also the friendliest one I’ve ever been in. I’ll bypass the one closest to me just to go to this one. Plenty of parking, drive through pharmacy, 24 hours accessibility and genuinely nice people who work there.
They always have what I’m looking for and add that personal touch when I’m picking up my antihistamine, they know most regulars by name. Security on the weekends and the police regularly patrol the area. :)