CVS Pharmacy

Horrible experience with the night crew! There were only two customers including myself. My prescription was for Motrin. My doctor told me I could buy it over the counter and simply double up on the dosage. I decided to simply fill the prescription. This pharmacist (Asian … Do not know his name) told me it would take 5 to 15 minutes. While waiting, two more customers arrived. Instead of taking care of the customers, he continued typing. 40 minutes went by, and again he told me 5 minutes more! While all this was going on, the person who actually fills the prescriptions was busy sorting packages in the background. I asked the pharmacist to cancel my order as I prefer to buy the Motrin over the counter. This guy was more concerned with typing than servicing the growing line of customers. Pity us who needs a pharmacist after hours. I will stay away from this inconsiderate pharmacist who has his priorities backwards!

CVS itself is horrible. I would give every one of these places 1 broken star. My girlfriend and I drove to 3 different CVSs that also claimed to be 24hrs from Van Nuys to Reseda and ended up at this CVS only to be told that they could not fill our prescription because they were too busy and the pharmacy closes at 8pm. It says 24hrs. CVS is full of $hit! I will never shop at your stores ever again.

One of the worst pharmacies ever. I went there on a Monday night, and they had only two pharmacists working with a long line of people waiting.
As a result, the pharmacists are overworked, and they are making errors. On my medication, the pharmacist forgot to mix the medication (oops) and on my second medication, completely gave me the wrong medication. Oops. Luckily I checked what I got versus my notes from the doctor.
They need to hire more staff members; otherwise it’s only a matter of time before they make a serious mistake with dispensing the prescription.

I wish I could give zero stars. I moved from Torrance to Tarzana, and because I have always had a good experience with the Torrance CVS, I thought it would be a no brainier to keep with them. Well, no. I called 4 times today to get my husbands rx filled. This is an emergency situation as we lost his meds in the move. I originally got 2 days worth, which cost me $ 50 for 8 pills. Whatever, my mistake, I’ll pay. Turns out I have refills on 4 out of the 5 rxs. They neglected to tell me this. Filling them all for 90 days would have cost just $ 120. When I pointed out that this would have been good information to know when I went to them as an emergency they told me it was my fault because I didn’t ask for the refill. BS. Part of their job is to pick up on stuff like this. For the final rx I have called and called to make sure it is ready by 5 pm, before the Drs office closes if there is a problem. First they tell me they got authorization from them for it, next call to see if it is ready for pick up they tell me they have no clue about this rx. I do this four more times. Either they know about it or they have no idea what I am taking about. At 5 to 5 I call the Drs office to please call it in for me. They graciously agree to do so.
I am done with CVS. I see there are other highly ranked pharmacies in the area, and I’ll take my business somewhere else.

I always end up kicking myself for ending up here. But it’s close by, 24 hours, and I can shop at Vons while I wait if it’s not too late. It’s not my regular pharmacy so I only go in a pinch. Always huge lines as they are so understaffed. I mean geez they are across from a damn hospital, and several medical offices, not to mention so many urgent care offices nearby. You would think they would staff it better. Also their system for processing prescriptions is so outdated and bureaucracy ridden. Maintaining your cool as they try to type a novel into their 1980s computers is hard to do. Then they must scan their badge every few minutes. I realize it’s not the fault of the employees and greedy corporate is to blame so I manage to try and stay chill which is hard when you are very ill. Though it’s not great during the day def don’t go there late at night. They often have two people trying to do the job of three. One checks out while a pharmacist must stop what she is doing to enter and receive new scripts then goes back to filling. As you could imagine it’s hard for them to be very nice given their situation! Most scripts take 30 minutes or more to fill and that’s not counting your waiting in line to drop off and pickup. So allow yourself an hour at least. What !?! Sickpeeps ain’t got no time for that. Sadly I’ve been unimpressed with most CVS locations so I shouldn’t be surprised however this one is the worst I’ve ever been too. I need to check hours at nearby Walgreen’s because I don’t always go too late at night.

The system was down at night it claims to be a 24 hour pharmacy. I’m writing because they are not close and I had to pay cash I don’t live close and to come back in the am. Don’t expect Sat. Night prescriptions after b8 pm

Worst pharmacy ever. Good luck ever trying to get a prescription filled here. Terrible service, bad prices and way to busy. I do not recommend!

Ok this cvs is pretty big, clean and awesome… I really wish they had more staff and the people didn’t cut u off in lines and stuff but besides that this store is pretty impressive