Debra Miller – State Farm Insurance Agent

Great rates plus I was very impressed with Juan Chacon. He took the time to explain everything to me and helped me decide on the best policies for my needs. Highly recommend!

There is no limit to what Jake Manzo will do to accommodate your every need, big or small. I recently got into an accident where the other party was being insubordinate, Jake Manzo stayed on the line with me and the claims rep for two hours!!! Until we got it figured out. I can credit Jake from State Farm for me still being able to ride in my fixed up 2012 Honda Accord. Go State Farm!

Juan at State Farm is such a gem to work with. He is efficient, professional, knowledgeable and gets 5-​stars for his customer service. Always helpful and a pleasure to work with. It’s solely due to Juan that I have stayed with State Farm for as long as I have.

After going to deferent places looking for a car insurance policy I was finally refereed by a good friend of my to Juan, he is honest, explained to me everything in a very well detailed way about my insurance policy, coverages and benefits. I highly recommend him! Thank you Juan I can drive worry free.

I just signed up for Home and Auto insurance with this company.
They have good rates, but more importantly,
I was impressed with Juan Chacon’s professionalism and great customer service.
Thank you!

I have been a client of Debra Miller for years and feel fortunate to have her as my insurance agent. They have an AMAZING staff who are friendly, and knowledgable and are always willing to HELP you and get you the best prices available. I would HIGHLY recommend using them. They are HONEST, RELIABLE, and EFFICIENT!!! You will be happy you chose such a wonderful agent, they treat you like family and these days it is nice to know you can rely on such a professional agency.

I only have great things to say about my time at State Farm today with Debra Miller. She was incredibly patient with all my questions, and she helped me find the best options for the insurance I needed within my budget. She exudes experience, and her approach lacks any semblance of a salesperson mentality. Highly recommend.

Debra Miller’s Office was me and my brother’s State Farm provider since about 2012. I loved the service I received from her agent, Michelle Appezzato who is no longer at her office as of early 2015. In addition, Juan and Danielle were also very helpful throughout the years. There was an issue with my auto insurance coverage due to my own oversight. I emailed Debra directly with a few questions and concerns on the evening of 4÷24÷15 and didn’t get a response back via email and voice mail until the afternoon of 5÷4÷15. That’s 10 days later!
The following day after I emailed Debra on 4÷24÷15, I decided to search for a State Farm Agent and found one Unilocal who was open on a Saturday and was able to immediately resolve my issue.
I’m giving Debra Miller 2 Stars instead of 1 Star because over the years her staff has been kind and provided me with great service when I needed it (i.e. Michelle providing a list of qualified auto shops after a small object hit my windshield during my commute home and left a small crack). Unfortunately this time around, I didn’t get the quality service and responsiveness her office usually provided. I don’t know if it’s due to a change in Customer Representatives or growing lack of care for their customers over the years. Now, my brother and I have a different insurance agent that provides the quality of service State Farm is known for.

I agree with the comment above. I was treated nice when I signed with her. After that it was a painful process. She’s very impatient and loves to bark on the phone. I ended up Switching to Geico.

We live in the Hollywood Hills. For the past 20 years, we have been stuck with a California Fair Plan Policy (which is little more than expensive fire insurance), coupled with an expensive Difference In Coverage (DIC) wraparound policy issued by an insurance company that is not even admitted as an insurer in California. We have been turned down repeatedly for homeowners coverage because our backyard extends far down into a canyon in an area that is dense with foliage on the downslope neighbor’s property.
Anyway, on January 15, a neighbor suggested that I call his agent, Debra Miller. Within 30 minutes of my initial phone call to her, her assistant, Michelle Appezzato, was at our house, taking photos and assessing the situation; less than two weeks later, we had a State Farm homeowners policy in my hands, which is going to save us a considerable amount of money and provide far superior coverage.
I highly recommend Debra Miller and Michelle Appezzato, who are located in our neighborhood at 3575 Cahuenga Blvd, Suite 115, Los Angeles, CA 90 068‑1340; phone: (323) 512‑9300.
They got the job done, when many other agents said no homeowners policy was available to us.

I agree with the review dated 1÷7÷2012 (don’t understand why it was filtered as it is almost identical to my experience): I’ve had this agent for several years, each time I had to deal with her over the years, it’s been a painful and unnecessary waste of time getting to «accurate» answers. I have only been treated correctly when it was to sell new insurance products. The problem is the lack of professionalism and her arrogance.

Michelle Appezzatto is the best agent ever!!! I feel like I’ve known her for years and that she is truly looking out for my best interests. It’s so refreshing to know your insurance agent, have her be familiar with who you are, and your account in such a large city like Los Angeles. I can’t say enough praises but, want to just highly recommend her as an extremeley competent, trustworthy, and friendly insurance agent. Go get insured w/​Michelle at State Farm!!!

update: unfortunately my first review is no longer relevent. Debra and her team never return email. i am now looking for new insurance. its too bad.
Some how I found debra when I moved here. She’s wonderful. my credit union offered to look and see if they could get me a better deal and they admitted they could not ever get close. Nothing compares to the price she got me, and so prompt, emails and calls back before the day is over. She is no longer my neighbor in context of proximity, but I know debra has my back.

Bam! That was the sound of a car backing into the side of my car right as I was heading off to work. What started out as a terrible day quickly turned into a stress-​free experience all thanks to Debra Miller’s State Farm Agency. I had never been in an accident before and was unsure what steps to take. They took the time to walk me through the process of filing my claim. I felt as if I was their only client. They contacted someone from the repair shop City of Stars to meet me during my lunch break to take my car in to be fixed, while ALSO arranging for Enterprise to drop off my rental car at the EXACT same time. The gentlemen from both businesses were courteous and thorough. It took less than 15 minutes to hand over my car and drive off in my rental. And they came to me. State Farm called to give me my team number so I could call them back at a convenient time and give my statement. When I did, the woman on the phone was understanding and answered all my questions. It made me feel as though I was in control of the situation. The accident was not my fault, but deciding to choose Debra Miller’s State Farm Agency was, and I count my lucky stars that I made the right decision.

You will not find another insurance agent willing to put the time and energy into making sure you have the best deal, the right coverage and the friendliest experience. I have recommended her to several friends who all called to thank me for it. She’s just the best!

All I can say is Debra ROCKS!!! Debra is the most energetic agent I have ever met who REALLY works to get you the best rate possible! I went to her to get a quote on our cars and ended up getting auto, homeowners, business & education planning policies and the BEST part was that we saved over $ 800.00 a year!!!
My hubby was rearended … we called Debra& reported the accident, our car was picked up at our house, a rental car dropped off at our house, our car was repaired in 3 DAYS! Dropped off back at our house, took the rental back to the agency for us, and our car had been detailed!!!
I have never been treated so well by any insurance agent ever!!!
Gone are the days of impersonal sevice, put on hold for 30 mins just to talk to a recording, cookie cutter quotes with no suggestion on how to save money and get more coverage!
Her staff is AWESOME too & very helpful!