Designer Kitchens

In 2013, based on the strength of its bathroom design plan, we selected Designer Kitchens — and, true to form, Jorge, the company’s designer was utterly brilliant. He was creative, engaged and supportive throughout our remodel. We can’t recommend him highly enough.
If only the rest of the experience had been as professional as the design phase. Let’s just say the delays in the job — which were so substantial we felt compelled to withhold the final payment — weren’t the half of it. Let’s see; among other things:
o Toilet placement was too high by several crucial inches
o The DK crew had to re-​do the (costly Porcelanosa) tile around the toilet after someone forgot to allow room for the wall-​mounted flush mechanism
o The pebble treatment in the shower obstructs the drain, making it impossible to remove the grate in the event of plumbing issue
o And the custom bamboo vanity very nearly collapsed.
About that last point: sometimes, it takes awhile for problems to surface. This latest one took about two years to show itself, but it was a doozy. Several weeks ago, we realized that DK’s floating vanity was separating from the wall. Turns out that it was never installed properly and was on the verge of literally falling off, taking with it the plumbing and very likely flooding the second floor of our architectural house in the Hollywood Hills. The workers we hired this past January bolted the vanity to the wall, secured the pipes and added legs to the cabinet, thankfully averting disaster.
It’s telling that as we parted company with DK over that last payment, the company advised us that, should any problems arise, none of the work would be warranted. Good thing we held back; these recent repairs cost a bit — though not nearly as much as we would have spent had DK’s shoddy work gone unaddressed. Caveat emptor, folks.

Designer Kitchens LA is an amazing company and we were thrilled to work with them. We will only use this company and would only recommend this company to anyone doing a home renovation. Don’t let Unilocal ratings fool you. Unilocal has a filter that blocks reviews from people who don’t Unilocal a lot but of course allows competitors to post nasty false reviews. I’m an avid Unilocal user and was referred to Designer Kitchens by past customers who were thrilled with Simon, the company owner and General Contractor. We interviewed 7 General Contractors and made a massive spreadsheet to compare the quotes from all 7. Simon came in right in the middle but more importantly than that he’s a trustworthy, upstanding person you can rely on. My husband and I expected the best and we got it. Simon is incredibly professional, detail oriented, helpful and goes above and beyond. We’ve been working on our full home renovation for 6 months. Simon guided us through the process, helped us deal with our shady architect and structural engineer, caught mistakes and helped us through the city permit process. About halfway through the process we decided to hire Jorge, Simon’s in-​house designer. Jorge is incredible. He listened to our vision and guided us to make sure everything would come out just right. If it wasn’t for Simon and Jorge I don’t know how I would have made it through this house process since it sucks up so much time and energy. I will only use Simon and Jorge for any construction and design needs. I look forward to our next job because it was truly a pleasure. They became part of our family. If you’re looking for a renovation, if you need a designer on the job, Designer Kitchens is the only place for you.

Worst customer service ever!!! I do not recommend at all.
Usually I don’t blow up at a business. It takes a lot for me to leave someone a bad review.
I just called them for the 1^st time to make a rather large order. I had part numbers and everything picked out. I was in need of their services. After the 2^nd ring a lady picked up. I told her my name and asked how she was doing. She answers with «busy…» .
I countered with a slight joke… «Well at least it’s almost Friday!» I told her.
Immediately in a frustrating manner she said she is very busy and had two calls waiting on the other line and said very abruptly what do you need…
I told her I was ready to use their services, but due to her customer service skills I would no longer need them.
Wouldn’t recommend

Really bad experience. They estimated 2 months to remodel my kitchen and took almost 4 months. The divider wall they made was not straight, tiles were not installed as per my request (diagonal pattern), they scratched the brand new stove and did not assume responsibility. Then I got a water leak in the brand new pipes they installed inside the walls. They said it was not covered under warranty. I had to pay $ 2,500 to another contractor to open up the walls and fix the leak.
Worst contractor ever!

Contrary to certain reviews I found, Designer Kitchens is very well organized and everything went according to plan! The project took a TAD bit longer than except BUT it was worth the wait because I could tell that the effort they put into it was detailed and well executed. They do beautiful work and would recommend to everyone to use them.

Hello, my name is Guy and I work for Designer Kitchens. I cannot stand the corrupt filter that Unilocal is working with. We have over 10 five star reviews of REAL costumers, and Unilocal is denying every single one of them. A lot of the negative reviews we have on here are from fake accounts, meaning we never did work for the reviewers and we don’t know who they are.
Designer Kitchens LA cares about their projects and even more about our customer’s satisfaction. We always keep our work quality high and our prices reasonable. Our staff on deck are very well organized. Our Designer is very well trained and has the best design ideas on the market, he can make the most out of the smallest spaces. The Office Manager is very organized and on top of everything that needs to be handled. Our Production Manager is the number one professional when it comes to cabinetry. The Project Manager is on top of all the construction and plans going on in the house.
Our construction workers are very well trained and will give 100% on any job site.
Over all we are a very well organized and trained company and also very respectful of any project we walk in to.
Awards:
— 2009 Caesarstone «Dream Design Competition» winner.
— 2012 & 2013 Houzz «Remodeler Of The Year» award.
— 2013 two time «Kitchen Design Ideas» award winner.
— Serving the West L.A. Community since 2002.
Don’t let a couple of bad reviews on Unilocal stop you from the best construction & remodeling experience you can have. We do beautiful work and you can check it out on:
www.houzz/DesignerKitchensLA
Also via Instagram– @DesignerKitchensLA

If you don’t mind paying twice the price, of all other contractors, they might be for you. You may not realize this up front, but you will in the end, as things get added on to, they gouge you, and on and on and on…$$$$$$
This is for the company @ 10 917 Pico Blvd 90 064

I had Simon and the crew from Designer Kitchens do my kitchen in Hancock Park and Dining room they they laid out the kitchen, ordered the cabinets from Italy (of course I had to wait while they came from Italy) and then they were installed perfectly to my complete satisfaction, Ken has been out to my place a couple times for adjustments and minor repairs, all with no additional charge for me. My kitchen won an award for best overall design and layout in a major architecture magazine (even if I never used an architect, Ken did the whole job) my kitchen has been used for several movie shoots, because the studios love my location across the street from Paramount Pictures, I would recommend them HIGHLY for their professionalism, service, pricing and honesty. I am now doing a new home in Atwater Village and I will be calling them again when I get to the kitchen.

We absolutely love our new kitchen, it has transformed my home and I couldn’t be happier with the work that Designer Kitchens LA have done. I did a lot of research before settling on Simon and his team. His designer Jorge completely ‘got’ my vision, Simon kept within the budget and his construction team were very respectful of our home. I know I can call them with a problem/​concern and they will be sure to follow up, I would definitely use them again for any future projects.

Designer Kitchens remodeled our master suite and upstairs hall bathroom flawlessly, on budget, and in a short time frame to accommodate our needs. In addition, they protected our downstairs area from dust and were watchful of our pet needs in the process (we have indoor cats). We used Designer Kitchens agin to design and install a lap pool; their design advice, planning, execution, and budge were on target and timely. We continue to call them when a problem or question arises and find them responsive with ultimate integrity. I have recommended them to many friends who are repeat customers as are we. What a find!!!
Drs. Eleanor & Marvin
Pacific Palisades

Very interesting response from Simon N. I had a full agreement for the cabinets and the work, and then as the cabinets were about to arrive they called me in to their office again «to go over a few details», which I found very odd since we were all set with the work. They were suddenly trying to renegotiate the rate for the work. But none of the parameters or scope of the work had changed. They suddenly wanted to double the cost of labor.
Of course then, I was furious, so I immediately cancelled the work part of the order and upset that I had to find new workers to do the job when the cabinets were about to arrive.
I had gone to them because they were able to give me the cabinets I wanted and I thought they would do a good job. Why would I want to have to shop around for other workers when I wanted my kitchen install to be smooth and seamless? That makes no sense.
I see that this is part of their game, where they have you thinking you are all signed off on everything and then call you in to talk about some new things to discuss. If they do this with you, and you read this ahead of time, don’t say that I didn’t warn you.
I did not expect this treatment from what I thought looked like an upscale establishment.
Sorry Simon, your excuses here just don’t add up. You probably don’t remember me as clearly as I’m one of your hundreds of customers from long ago. However I clearly remember your game and the fact that I felt a need to photocopy the paperwork from the guy who came to my house to give me the quote. I had a very odd feeling about the quote he gave me because he was writing certain things in pencil and other parts in pen. Very fishy practices and now instead of just apologizing for your pricing game, you are trying to say that I only WANTED to buy the cabinets from you, instead of being FORCED to look for new workers at a standard and fair price. We had agreed to what I thought was a fair price and then when I was called into your store as the cabinets were about to arrive, you were saying the cost would be almost double what my original bid from you had been.

I had a wonderful experience with Designer Kitchens. They remodeled my parents Bathrooms, and we were so pleased that I had them remodel my whole house. They added on space, added a bathroom and bedroom, and redid the kitchen. They showed up when they said they would, were very creative in designing the space, handled the changes that come when you start opening walls well, and were pleasant to work with. They accommodated my family continuing to live in the house while renovating, and organized the work to make it possible to only have about 6 weeks where we had to use a temporary kitchen. I also really like that the core group of workers they use are trustworthy. They were careful to not let our cat out, and could be trusted to lock up if we had to leave. I would highly recommend them.

These are the nicest, most reliable people I have ever dealt with. They did an awesome job, did it on time and did it with minimum disruption to my life. There were no surprises in the job nor the costs which were agreed upon up front. They are totally trustworthy and talented. They started with my master bathroom and kitchen floor and counters. I was so pleased that eventually, over a period of two or three years, I had them re-​do every room in my house (new floors, painting of entire condo, new kitchen cabinets, 2 more bathrooms, etc., etc., etc.) as well as replacing windows, patio floors and continue to be thrilled every time I walk into my beautiful home. From design to execution and support, I would never deal with anyone else when it comes to my home. They also stand behind their work so that if there is a question here or there, they deal with it immediately and to my complete satisfaction.
Joan S.

I love this company! And I am also tired of Unilocal hiding my reviews about this company. They have finished both my bathrooms and are now about to do my kitchen. They do beautiful work and they are by most patient and sweetest people you ever want to work with. I am very difficult, and if you can please me then you must be doing something right. I own my own business and I expect my staff to treat all my clients like kings and this is the same policy that designer kitchens have.
By the way you need to know that the other reviews that Unilocal is showing DO NOT belong to this company. They are speaking about another company on Fairfax Ave. who is owned by a man named Shai. This designer kitchens is owned by a man named Shimon and he always takes perfect care of his clients. He gives a professional written proposal and always sticks to his word. He would never write a proposal in pencil. So if I were shopping this company I would not pay attention to the other reviews. You can see the more reviews in «filtered reviews» and then you will know how good Designer Kitchens are.
They have a fantastic designer by the name of Jorge. He will give you great ideas ad help you design the kitchen or bathroom of your dreams. They also did all the remodeling of my place including the ceilings, closets, floors etc. They do it all and they do it on time and they have the sweetest and best workers who always come on time and keep the place clean.